BUS 201 Graded Midterm Exam

BUS 201 Graded Midterm Exam (2020) Questions & Answers Question 1 2.50 points out of 2.50 Which of Mintzberg's roles involves searching for new business opportunities and initiating new projects to create chan ...

BUS 201 Graded Midterm Exam (2020) Questions & Answers Question 1 2.50 points out of 2.50 Which of Mintzberg's roles involves searching for new business opportunities and initiating new projects to create change? Select one: a. leader b. figurehead c. entrepreneur d. resource allocator e. frontline manager Question 2 2.50 points out of 2.50 _____ appraisal tends to be more objective and can focus on production data such as sales or profits. Select one: a. Comparative b. Behavioral c. Trait d. Results e. Industry Question 3 2.50 points out of 2.50 Which step in the formal planning process is sometimes ignored? Select one: a. Goal and plan evaluation b. Situational analysis c. Monitor and control d. Implementation e. Alternative goals and plans Question 4 2.50 points out of 2.50 When considering whether to offshore, managers should consider all of the following EXCEPT: Select one: a. What is the competitive advantage of the products offered? b. Is the business in its early stages? c. Can production savings be achieved locally? d. Can the entire supply chain be improved? e. All of the above should be considered. All of the above should be considered. Question 5 2.50 points out of 2.50 Two managers at Minimum Effort, Inc. are discussing the latest e-mail they have received. Jimmy Joe's reaction is simply to say: "All this thing needs to say, as far as I'm concerned, is if you don't get busted for it, you're innocent. If you do get caught, you pay the price." His friend, Eddie, has a very different idea. His response is: "I believe, however, that every individual should take personal responsibility for their behavior. I would like for our organization to integrate that idea into everything we do here at work." The email they are reading concerns how decisions are evaluated on the basis of right and wrong at their company. Eddie seems to prefer which type of program for the company? Select one: a. associate-based b. compliance-based c. integrity-based d. systems-based e. consensus-based Question 6 2.50 points out of 2.50 _____________ plans might be referred to as "what-if" plans. Select one: a. Single-use b. Strategic c. Contingency d. Standing e. None of the above. Question 7 2.50 points out of 2.50 The order of the levels in the pyramid of global corporate social responsibility and performance are (from bottom to top): Select one: a. economic, legal, philanthropic, ethical b. ethical, economic, legal, philanthropic c. economic, legal, ethical, philanthropic d. legal, economic, ethical, philanthropic e. philanthropic, economic, legal, ethical Question 8 2.50 points out of 2.50 The level of planning involving the longest time frames and the largest portion of an organization is Select one: a. operational planning. b. missionary planning. c. tactical planning. d. departmental planning. e. strategic planning. Question 9 2.50 points out of 2.50 At what level of moral judgment would Kohlberg describe Julie, if Julie makes all her decisions based on immediate self-interest and concrete rewards and punishments? Select one: a. Utilitarian b. Principled c. Preconventional d. Conventional e. Universalism Question 10 2.50 points out of 2.50 Quality can be measured in all of the following terms EXCEPT Select one: a. product performance. b. customer service. c. eliminating failures or breakdowns. d. being first in a new market. e. aesthetics. Question 11 2.50 points out of 2.50 ____________ bases ethical behavior on the opinions and behaviors of relevant other people. Select one: a. Egoism b. Utilitarianism c. Relativism d. Sociology e. None of above. Question 12 2.50 points out of 2.50 A policy developed for the yearly graduation ceremony at Easy Town High School can de described as a(n) Select one: a. standing plan. b. single-use plan. c. contingency plan. d. "what-if" plan. e. unprofessional plan. Question 13 2.50 points out of 2.50 _______ tests are used to assess a job candidate's honesty. Select one: a. Genetic b. Personality c. Performance d. Integrity e. Cognitive ability Question 14 2.50 points out of 2.50 When a group accepts an alternative that seems to please the members of the group, but the group has not taken the time or effort to explore many options, the group has Select one: a. exercised groupthink. b. stimulated its intellect. c. satisficed. d. allowed domination. e. All of the above. Question 15 2.50 points out of 2.50 Organizing includes all of the following activities EXCEPT: Select one: a. attracting people to the organization. b. specifying job responsibilities. c. marshaling and allocating resources. d. motivating employees to achieve their job's goals. e. All of the above are . Question 16 2.50 points out of 2.50 A term describing the oversight of the firm by its executive staff and its board of directors is: Select one: a. corporate governance. b. coordination. c. responsibility. d. unity of command e. authority Question 17 2.50 points out of 2.50 Which of the steps in the formal planning process involves studying past events, examining current conditions, and forecasting future trends? Select one: a. Situational analysis b. Alternative goals and plans c. Goal and plan evaluation d. Goal and plan selection e. Monitor and control Question 18 2.50 points out of 2.50 Suppose you are a consultant for three companies with international operations. Each of them has selected a different global strategy. Company 1 uses their established skills in producing widgets which they will sell in foreign markets. Company 2 produces locally-targeted wines for which they have built specialized plants in each local region. Company 3 has a single worldwide corporate headquarters from which they centrally manage the entire company's operations. Which global strategy is Company 2 using? Select one: a. global b. international c. transnational d. multinational e. domestic Question 19 2.50 points out of 2.50 Adverse impact refers to the disproportionately negative effect Select one: a. of disciplining a troublesome employee. b. of firing an employee without cause. c. of an employment practice upon a protected group. d. on workers forced to work with chemical abusers. e. of being forced to hire based on quotas. Question 20 2.50 points out of 2.50 Creating slack resources basically means that Select one: a. a manager limits the availability of resources to some units. b. each unit is provided with the minimal resources it needs. c. more resources are made available to each unit in case they need them "in a pinch." d. each unit is differentiated by functional specialty. e. time, money, and other resources are tightly budgeted. Question 21 2.50 points out of 2.50 Flexible factories are organized around Select one: a. people. b. products. c. production lines. d. equipment. e. time. Question 22 2.50 points out of 2.50 The principle of equal pay for different jobs of equal worth is called: Select one: a. cafeteria pay b. equal benefits c. disparate impact d. comparable worth e. disparate worth Question 23 2.50 points out of 2.50 To be competitive in a global economy, Europeans must increase their level of Select one: a. population density. b. productivity. c. espionage activity. d. philanthropic contributions. e. financial subsidy. Question 24 2.50 points out of 2.50 The Pregnancy Discrimination Act of 1978 states that pregnancy is a Select one: a. woman's choice. b. private matter. c. disability. d. compensable factor. e. criterion for continued employment. Question 25 2.50 points out of 2.50 Which type of departmentalization requires diligent attention to managing decentralization and delegation? Select one: a. Functional b. Product c. Customer d. Geographic e. Geometric Feedback The answer is: Product Question 26 2.50 points out of 2.50 ________________ developed during the 1930s and aimed at understanding how psychological and social processes interact with the work situation to influence performance. Select one: a. Human relations b. Systematic management c. Bureaucracy d. Administrative management e. Scientific management Question 27 2.50 points out of 2.50 Ultimately, Ed Catmull was rewarded in his career with the unusual decision: Select one: a. to leave Pixar and start his own company. b. to decline the offer from Steve Jobs to build a company, thus giving up his dream of making computer-animated movies. c. to become an accountant. d. to run his own software development company that designed architectural engineering programs. e. None of the above. Question 28 In Reasons for utilizing a third-country national include Select one: a. they are familiar with the host country culture and language. b. local governments provide incentives for creation of jobs for their own citizens. c. they are familiar with the company's culture. d. they can soften political tensions between parent and host countries. e. None of the above. Question 29 2.50 points out of 2.50 The CEO of OfficeMax begins each morning by logging onto a computer-based conference with all of the chain store managers. The previous day's experiences and challenges are discussed so that problems can be quickly and effectively resolved or even avoided. OfficeMax is utilizing __________ to retain a competitive edge. Select one: a. social realities b. real-time information c. psychological biases d. framing effects e. quality initiatives Question 30 2.50 points out of 2.50 Barney's Bats is reviewing their entire process. In particular, they are assessing how they get the wood used to make their bats, the process of making the bats from wood, and what their customers are looking for in their products. They market exclusively to major league players who are both demanding and specific in their requirements. When the managers of Barney's Bats consider the requirements the players have for the bats, they are looking at what part of the value chain? Select one: a. inbound logistics b. operations c. outbound logistics d. marketing and sales e. service Question 31 2.50 points out of 2.50 Managers' faulty thought processes that can lead companies to failure include: Select one: a. I must consult others for decision making. b. E-commerce is expensive and difficult. c. We must make a profit to survive. d. My forecasts are conservative. e. All of the above are . Question 32 2.50 points out of 2.50 Suppose your company wins the Baldrige Award. When the award is presented, there are four areas of special commendation for your company: 1. Your company has consistently had the highest customer satisfaction ratings in the industry for over 10 years. 2. Your company has been able to reduce the cost of your produce by 10% even though competitors' prices and the cost of raw materials is rising. 3. Your employees are a team of diverse, highly-satisfied people who are committed to the organization's sustained success. 4. Your organization's managers and employees are in touch with the long-term strategies for the company, constantly searching for opportunities and changes in customer expectations. In number 4 above, your company is being recognized in which category of the Baldrige criteria? Select one: a. Leadership b. Strategic Planning c. Human Resource Focus d. Process Management e. Business Results Question 33 2.50 points out of 2.50 Suppose you are a consultant for three companies with international operations. Each of them has selected a different global strategy. Company 1 uses their established skills in producing widgets which they will sell in foreign markets. Company 2 produces locally-targeted wines for which they have built specialized plants in each local region. Company 3 has a single worldwide corporate headquarters from which they centrally manage the entire company's operations. Which global strategy is Company 1 using? Select one: a. global b. international c. transnational d. multinational e. domestic Question 34 2.50 points out of 2.50 Colin McKay has been assigned to manage an operation in Venezuela. Upon his arrival he encouraged all of his employees (native Venezuelans) to feel free to individually approach him with ideas on improving operations. After many months, no employees had offered suggestions. Colin should have realized that Venezuelan culture has not only a _____ degree of collectivism but accepts a ______ power distance. Select one: a. low, small b. low, large c. high, large d. high, small Question 35 2.50 points out of 2.50 Which of the following is NOT a danger sign for organizations? Select one: a. excessive emphasis on short-term revenues b. failure to establish a written code of ethics c. a desire for "quick fix" solutions d. consideration of ethics as solely a legal issue or a public relations tool e. All of the above are danger signs for organizations. Question 36 2.50 points out of 2.50 The greatest disadvantage of operating a wholly owned subsidiary is Select one: a. that a loss of technology is likely to occur. b. quality levels are difficult to monitor overseas. c. high costs and risk are associated with this type of operation. d. that overseas consumers are often resentful of foreigners. e. all of the above are disadvantages of wholly owned subsidiaries. Question 37 2.50 points out of 2.50 A form of organization that seeks to maximize internal efficiency is a(n): Select one: a. mechanistic organization. b. learning organization. c. organic organization. d. network organization. e. continuous improvement organization. Question 38 2.50 points out of 2.50 Behaving ethically requires not just moral awareness and moral judgment, but also the _________ to take actions consistent with your ethical decisions. Select one: a. ability b. enthusiasm c. desire d. courage e. instruction Question 39 2.50 points out of 2.50 Susan is a new management trainee at Barney's Bats, Inc. She has just graduated with her bachelor's degree in management and is anxious to use her education. She has been at work several days and has some questions about how the organization is managed and how the principles of organization structure are used in the company. She believes there is too much specialization and that the span of control in the company is not optimal. Susan is looking for a long-term career with this company. Where can she look to view possible career paths with this company? Select one: a. minimum job qualifications for entry-level jobs b. the organization chart c. ask the director of public relations d. company financial statements e. There is probably no way to answer this question. Question 40 2.50 points out of 2.50 The Chem-Free Natural Pharmaceutical Company has completed a SWOT analysis as part of their ongoing strategic planning process. They have formulated the following information: 1. New regulations have been passed limiting their ability to sell certain formulations over the counter. 2. As compared to their competitors, their management team is by far the best in the industry. 3. They have fallen behind in research and development in the last few years. 4. More people are becoming interested in natural alternatives to traditional chemical pharmaceuticals; this trend is expected to continue over the next decade. 5. The company has adequate financial resources to invest in their operations. Which of the above would be (an) opportunity(ies) for Chem-Free? Select one: a. All of the above. b. 1 only c. 2 and 5 d. 3 only e. 4 only Question 41 2.50 points out of 2.50 A design approach in which all relevant functions cooperate jointly and continually in a maximum effort aimed at producing high-quality products that meet customers' needs is: Select one: a. computer-integrated manufacturing (CIM). b. dynamic networks. c. simultaneous engineering. d. downsizing. e. total quality management Question 42 2.50 points out of 2.50 Total Quality Management is a way of managing in which ____ are committed to continuous improvement of the product/service. Select one: a. top managers b. operations managers c. production workers d. staff/support workers e. All of the above. Question 43 2.50 points out of 2.50 Which of the following is/are considered contribution(s) of bureaucracy? Select one: a. Psychological and social processes influence performance b. Emphasizes person rather than the position c. Social needs have precedence over economic needs d. Promotes efficient performance of routine organizational activities e. All of the above Question 44 2.50 points out of 2.50 Which of the following is NOT one of the ethical systems described in your text? Select one: a. Utilitarianism b. Universalism c. Egoism d. Relativism e. Strategic volunteerism Question 45 In When new goals emerge in the process of a group making a decision and the original goal is forgotten or replaced, this is known as goal Select one: a. domination. b. displacement. c. groupthink. d. satisficing. e. synergy. Question 46 2.50 points out of 2.50 A matrix organization is Select one: a. the same as a functional organization. b. the same as a product organization. c. a hybrid of the functional and product organizations. d. considered out-of-date compared to the organic organization. e. more easily managed than a product organization. Question 47 2.50 points out of 2.50 During the _______________, growth in the U.S. business centered on manufacturing. Select one: a. 17thcentury b. 18thcentury c. 19thcentury d. 20thcentury e. 21stcentury Question 48 2.50 points out of 2.50 All of the following are contingencies to be addressed in the Contingency Perspective EXCEPT: Select one: a. contingencies in the organization's external environment b. the strengths and weaknesses present in the external environment c. the values, goals, skills and attitudes of employees in the organization d. the types of tasks, resources, and technologies the organization uses e. All of the above are . Question 49 2.50 points out of 2.50 Establishing common rules and procedures that apply uniformly to everyone is: Select one: a. division of labor. b. self-control. c. standardization. d. self-direction. e. sequential management. Question 50 2.50 points out of 2.50 You and your colleagues are having an enthusiastic debate over how best to manage your business. Colleague 1 says that you should find "the best way" to do every job in the company and teach every employee how to do their job accordingly. Colleague 2 believes that you should consider the employees' feelings and needs in their jobs. Colleague 2 suggests that you should come up with ways to acknowledge employees' needs so that they will be more productive. Colleague 3 disagrees with the others and suggests that you should use proven statistical methods to "crunch the numbers" to get the answers to your management questions. You, on the other hand, tell your colleagues that they all have legitimate theoretical approaches, but that, in fact, there is no "one best way" to manage and that you must consider the situation before making this important decision regarding your theoretical approach to managing your company. Which theoretical approach does Colleague 2 appear to favor? Select one: a. systematic management b. scientific management c. administrative management d. human relations perspective e. contingency perspective Question 51 2.50 points out of 2.50 The ability to utilize processes and/or materials in multiple applications is referred to as economies of Select one: a. scale. b. production. c. strategy. d. scope. e. size. Question 52 2.50 points out of 2.50 The _____________ approach introduced time-and-motion studies to determine the most efficient way to complete a task. Select one: a. scientific management b. systematic c. human relations d. organizational behavior e. systems theory Question 53 2.50 points out of 2.50 Which organizational structure realizes the advantage of local responsiveness but the disadvantage of high manufacturing costs? Select one: a. Transnational b. Global c. Worldwide d. International e. Multinational Question 54 2.50 points out of 2.50 You and your colleagues are having an enthusiastic debate over how best to manage your business. Colleague 1 says that you should find "the best way" to do every job in the company and teach every employee how to do their job accordingly. Colleague 2 believes that you should consider the employees' feelings and needs in their jobs. Colleague 2 suggests that you should come up with ways to acknowledge employees' needs so that they will be more productive. Colleague 3 disagrees with the others and suggests that you should use proven statistical methods to "crunch the numbers" to get the answers to your management questions. You, on the other hand, tell your colleagues that they all have legitimate theoretical approaches, but that, in fact, there is no "one best way" to manage and that you must consider the situation before making this important decision regarding your theoretical approach to managing your company. Which of the theoretical approach do you (as described in the scenario above) appear to favor? Select one: a. systematic management b. scientific management c. administrative management d. quantitative management e. contingency perspective Question 55 2.50 points out of 2.50 Which of the models of organization structure depends most heavily on communication and coordination between subsidiaries? Select one: a. The global model b. The transnational model c. The international model d. The worldwide model e. The multinational model Question 56 2.50 points out of 2.50 Emotional disagreement directed toward other people is: Select one: a. cooperation. b. affective conflict. c. compromise. d. collusion. e. disillusionment. Question 57 2.50 points out of 2.50 When two of your employees consistently disagree with each other to the point of developing anger and bitterness which impacts the work group, it is a case of ________. Select one: a. cognitive conflict b. affective conflict c. devil's advocate d. dialectic approach e. brainstorming Question 58 2.50 points out of 2.50 Utilization of computers, compilation of an accounting statement, and writing an advertising copy are all examples of which type of skill? Select one: a. Technical b. Professional c. Conceptual d. Interpersonal e. Quantitative Question 59 2.50 points out of 2.50 Training designed to introduce new employees to the company and familiarize them with policies, procedures, culture, and the like is known as: Select one: a. diversity training. b. team training. c. orientation training. d. performance training. e. needs assessment. Question 60 2.50 points out of 2.50 The set of skills composed of understanding yourself, managing yourself, and dealing effectively with others is called Select one: a. self reliance b. social capital c. emotional intelligence d. career management e. social management Question 61 2.50 points out of 2.50 Speaking out against unethical actions is called: Select one: a. empathy b. generativity c. mutuality d. financial aspiration e. intolerance of ineffective humanity Question 62 2.50 points out of 2.50 Potential disadvantage of group decisions include all of the following EXCEPT: Select one: a. One person dominates. b. Satisficing. c. Groupthink. d. Goal displacement. e. Intellectual stimulation. Question 63 2.50 points out of 2.50 Companies invest in training to enhance individual performance and organizational productivity. Which of the following is NOT a typical training exercise? Select one: a. Orientation training b. Team training c. Personality training d. Diversity training e. All of the above Question 64 2.50 points out of 2.50 SWOT analysis includes Select one: a. opportunities. b. websites. c. situations. d. time. e. all of the above. Question 65 2.50 points out of 2.50 All of the following are key components of the "current landscape in business" EXCEPT Select one: a. technological change b. globalization c. the importance of knowledge and ideas d. collaboration across organizational boundaries e. isolationism Question 66 2.50 points out of 2.50 Stakeholders are Select one: a. those who are affected by an organization. b. those who might affect an organization. c. those who own an organization. d. those who work in an organization. e. all of the above. Question 67 2.50 points out of 2.50 Functional Strategies refer to Select one: a. those utilized by specific functional areas of a business to support the business strategy chosen by that business. b. those utilized by top management in developing the corporate structure and resource allocation. c. those strategies voted on by the Board of Directors. d. those strategies that function as corporate benchmarks for evaluating corporate performance. e. none of the above. Question 68 2.50 points out of 2.50 Building a dynamic organization is another way of describing which function of management? Select one: a. planning b. organizing c. leading d. controlling e. staffing Question 69 2.50 points out of 2.50 All of the following statements regarding innovation are true EXCEPT: Select one: a. It comes from people. b. It must be a strategic goal. c. It must be managed properly. d. It is only effective for large companies. Question 70 2.50 points out of 2.50 Negative feedback received during the final evaluation of the decision indicates Select one: a. the decision was a bad one. b. implementation will require more time, resources, effort, or thought. c. the manager may have to begin the process all over again. d. Any of the above may be possible. e. None of the above may be possible. Question 71 2.50 points out of 2.50 Selection technique that involves asking each applicant the same questions and comparing their responses to a standardized set of answers is a(n): Select one: a. structured interview. b. unstructured interview. c. termination interview. d. behavioral description interview. e. job analysis. Question 72 2.50 points out of 2.50 Obedience to authority is less important than a commitment to the organization's goals in which form of organization? Select one: a. Bureaucracy b. Management by objectives c. Organic structure d. Mechanistic structure e. Centralized structure Question 73 2.50 points out of 2.50 Suppose your company wins the Baldrige Award. When the award is presented, there are four areas of special commendation for your company: 1. Your company has consistently had the highest customer satisfaction ratings in the industry for over 10 years. 2. Your company has been able to reduce the cost of your produce by 10% even though competitors' prices and the cost of raw materials is rising. 3. Your employees are a team of diverse, highly-satisfied people who are committed to the organization's sustained success. 4. Your organization's managers and employees are in touch with the long-term strategies for the company, constantly searching for opportunities and changes in customer expectations. In number 2 above, your company is being recognized in which category of the Baldrige criteria? Select one: a. Leadership b. Strategic Planning c. Human Resource Focus d. Process Management e. Business Results Question 74 2.50 points out of 2.50 The matrix organization today Select one: a. must be looked at as a process. b. almost non-existent. c. has not proven effective at consolidating costs. d. has fallen out of favor with profit-oriented organizations. e. All of the above have proven true of matrix organizations. Question 75 2.50 points out of 2.50 Your company's attorney, Cooper Johnson, has come to you with a list of problems occurring in the Human Resource area of your organization. He gives you the following three-statement report of the probable violations: 1. The men in the organization are paid an average of ten percent more than the women in the same jobs with the same performance levels. 2. Several women in clerical positions report that after announcing they were pregnant, they were taken off the company's health care plan and encouraged to quit. (Men with medical conditions are kept on the health care plan with no hint of quitting.) 3. Several employees who qualify are not being paid over-time rates. In statement 1 noted above, which of the following laws is the organization mostly likely violating? Select one: a. Americans with Disabilities Act b. Pregnancy Discrimination Act c. Family and Medical Leave Act d. Fair Labor Standards Act e. Equal Pay Act Question 76 2.50 points out of 2.50 XYZ Corporation has hired a consultant to help them with organizational decision making. The consultant's first meeting is set up to describe to the managers of XYZ Corp. the models of organizational decision processes. Each of the managers seems to prefer one of the models over the others. The President of XYZ Corp. responds most positively to the model that is most cautious. He explains that the budget process is the easiest decision for him because you break it into smaller pieces and build the decisions as you go. The President seems to prefer which model? Select one: a. bounded rationality b. incremental model c. garbage can model d. coalitional model e. crisis model Question 77 In Opponents of corporate social responsibility would suggest that Select one: a. organizations ought to be profit-seeking and that when they concentrate on this motive, they will benefit society. b. organizations' responsibilities are clearly defined by the laws and regulations imposed upon them. c. organizations' responsibilities are to attempt to satisfy all relevant stakeholders' interests. d. an organization's responsibility is to satisfy select stakeholders that express their specific needs. e. an organization's goal is to provide employment, safe working conditions, and profit to the owners. Question 78 2.50 points out of 2.50 In the 1950s, scholars began to recognize that worker productivity and __________ are based on more than the satisfaction of economic or social need. Select one: a. organizational success b. outputs c. manufacturing processes d. inputs e. self-concept Question 79 2.50 points out of 2.50 The assignment of new or additional responsibilities to a subordinate is known as: Select one: a. delegation. b. coordination. c. integration. d. standardization. e. span of control. Question 80 2.50 points out of 2.50 Suppose you are promoted to a managerial position in a firm that you have been working for about five years. You are pleased with your new job but are concerned about problems you have been having. You are required, as part of your job, to determine the employees' leave schedules. However, when you tell an employee that he/she can't take leave on a certain day, the owner of the company allows them to go anyway. Consequently, the employees you manage are beginning to bypass you and do not seem to view you as a manager. Worse than that, after the owner has allowed the employee to take leave, if their work doesn't get completed in their absence, the owner is upset with you! In this situation, the manager will have to rely more on: Select one: a. accountability b. responsibility c. authority d. informal influence tactics e. All of the above.