ADM 201 - Salesforce Certification Questions with Correct Answers

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ADM 201 - Salesforce Certification Questions with Correct Answers What is affected by changing the default locale setting for an organization? A) Language B) Timezone C) Currency D) Date Fiel... ds - ANS -*D) DATE FIELDS* UNIVERSAL CONTAINERS SET THE ORGANIZATION-WIDE DEFAULTS FOR ACCOUNTS TO PUBLIC READ/WRITE. THE SALES MANAGEMENT TEAM IS IMPORTING A NEW SET OF ACCOUNT RECORDS AND NEEDS TO LIMIT ACCESS TO THEM. ACCESS SHOULD BE RESTRICTED TO THE ACCOUNT OWNER AND MEMBERS OF A PUBLIC GROUP. HOW CAN THIS BE ACCOMPLISHED? A) Create a sharing rule to grant access to members of the public group. B) Manually share each account record with members of the public group. C) Update the organization - wide defaults for accounts to private and create a sharing rule for the group. D) Upgrade the role hierarchy and assign members of the group to a role at the top of the hierarchy. - ANS -*C) UPDATE THE ORGANIZATION - WIDE DEFAULTS FOR ACCOUNTS TO PRIVATE AND CREATE A SHARING RULE FOR THE GROUP.* A user profile has login hour restrictions set to Monday through Friday 8am to 5pm. The user logged in at 4:30 pm on a Tuesday and it is now 5:01 pm. Which behavior of the application should the user expect? A) The user will be able to continue working and start new sessions B) The user will be logged out and any unsaved work in progress will be saved C) The user will be able to continue working, but will be unable to start any new sessions D) The user will be logged out and any unsaved work in progress will be lost - ANS -*D) THE USER WILL BE LOGGED OUT AND ANY UNSAVED WORK IN PROGRESS WILL BE LOST* Which statement about public groups is true? (Choose 2) A) Public groups can be used when manually sharing a record B) Public groups can be used in sharing rules C) Public groups can be created by any user D) Public groups allows users to delete personal accounts - ANS -*A) PUBLIC GROUPS CAN BE USED WHEN MANUALLY SHARING A RECORD* *B) PUBLIC GROUPS CAN BE USED IN SHARING RULES* Universal Finance has segmented its customer base into two categories: High Wealth and Retirement. High Wealth accounts should be visible to High Wealth Sales team members only. Retirement accounts should be visible to all sales users. How can a system administrator meet this requirement? A) Create a new profile for Retirement Sales team members and remove read access to High Wealth account records. B) Set the organization-wide default sharing to public read-only and create a sharing rule to limit access to High Wealth accounts C) Create a new record type for high Wealth accounts and share the record type with High Wealth sales team members D) Set the organization-wide default sharing to private and create a sharing rule to share Retirement accounts with all Sales users - ANS -*D) SET THE ORGANIZATION-WIDE DEFAULT SHARING TO PRIVATE AND CREATE A SHARING RULE TO SHARE RETIREMENT ACCOUNTS WITH ALL SALES USERS* How can a System Administrator restrict users from viewing certain fields in list views, searches and reports? A) Set the field to hidden on the user profile B) Remove the field from reports and list views C) Set the field to hidden using field level security D) Remove the field from the page layout - ANS -*A) SET THE FIELD TO HIDDEN ON THE USER PROFILE* Universal Containers outsources its first tier of customer support to a partner. What can be used to identify all individuals who contribute to resolving a case? A) Partner Roles B) Sales Teams C) Case Teams D) Contact Roles - ANS -*C) CASE TEAMS* Universal Containers pushes an account number from an external accounting system into Salesforce. Sales users must be able to view the account number in Salesforce, but must not be able to modify it under any circumstances. How can a system administrator meet this requirement? A) Remove the "Edit" permission on the account object for the sales user profile B) Set the field-level security for account number to visible and read only for the sales user profile C) Set the account number field to read-only on the page layout assigned to the sales user profile D) Set the organization-wide default settings for accounts to read only - ANS -*B) SET THE FIELD-LEVEL SECURITY FOR ACCOUNT NUMBER TO VISIBLE AND READ ONLY FOR THE SALES USER PROFILE* Universal Containers has set the organization wide default sharing for accounts to public read/write. What can be used to limit access to these records? A) Role hierarchy B) Profile C) Public Groups D) Sharing Rules - ANS -*B) PROFILE* Regional sales users at Universal Containers sell to both business and consumer accounts. However, sales users are unable to use the set of stages that apply to consumer opportunities. How can a system administrator correct this problem? A) Check for validation rule that restricts the visibility of the opportunity stage B) Ensure that regional sales users are routing consumer opportunities to the appropriate approver C) Remove all but one record type from the regional sales team profile D) Assign the relevant record types and sales processes to the regional sales team profile - ANS -*D) ASSIGN THE RELEVANT RECORD TYPES AND SALES PROCESSES TO THE REGIONAL SALES TEAM PROFILE* Which option is available to a system administrator when managing passwords for Salesforce users? (Choose 3) A) Admins can grant users the "password never expires permission." B) Admins can enforce an all numeric password policy C) Admins can reset passwords for all users at once D) Admins can assign a password to a set of users E) Admins can customize the message sent to locked out users - ANS -*A) ADMINS CAN GRANT USERS THE "PASSWORD NEVER EXPIRES PERMISSION"* *C) ADMINS CAN RESET PASSWORDS FOR ALL USERS AT ONCE* *E) ADMINS CAN CUSTOMIZE THE MESSAGE SENT TO LOCKED OUT USERS* [Show More]

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