Health Care > EXAM > United HealthCare - Ethics and Compliance 2021/2022 Rated A (All)

United HealthCare - Ethics and Compliance 2021/2022 Rated A

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In terms of events, which of the following is true? ✔✔WRONG - Agents must report formal marketing/sales events only to UnitedHealthcare When completing an enrollment application in LEAN, why is ... an agent prohibited from entering their own email address in a field available for the consumer's email address? ✔✔The consumer/member would not receive plan related correspondence intended for him/her. Annual Election Period (AEP) is a time when: ✔✔Consumers can elect to join a Medicare Advantage Plan or switch to a different plan. You have scheduled an appointment and obtained a Scope of Appointment (SOA) form to discuss Medicare Advantage Plans with a consumer. When you arrive at the appointment, a friend of the consumer who is Medicare-eligible is present to hear your presentation. What should you do? ✔✔Before you can start the appointment with both consumers, ask the consumer's friend to complete an SOA. Educational events allow for which of the following to occur? ✔✔Provide objective information about the Medicare program and/or health improvement and wellness. Agent Brenda is presenting Medicare Advantage plan options to her consumer, Melanie. During the presentation, Brenda tells Melanie that Medicare gives each plan a Star Rating. Which of the following is not an appropriate response when Melanie asks what the Star Rating means? ✔✔Brenda should tell Melanie that the Star Rating is the same for every plan and it does not accurately reflect a plan's p [Show More]

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