Business Management > EXAM > Business Management/COMPLETE SOLUTION (All)
Four Management Functions ANS - 1. Planning 2. Organizing 3. Leading 4. Controlling Management Skills ANS - 1. Conceptual- ability to see the organization as a whole system 2. Human Skills- ... Managers ability to work with the entire group. 3. Technical Skills- Understanding of and proficiency in the performance of specific tasks. Different levels of manager (Vertical) ANS -Top manager - setting organizational goals, defining strategies for achieving them, monitoring and interpreting the external environment -Middle managers - implementing the overall strategies and policies defined by top managers, concerning with the near future. -First-line managers - Production of goods and services. Horizontal Differences ANS - i. Functional managers 1. Responsible for a department that performs a single functional task, such as finance or marketing ii. General managers 1. Responsible for several departments that perform different functions, such as the manager of Macy's department store or a Ford automobile factory. Becoming a New Manager Ans - a.Making the shift from individual identity to manager identity i. Specialist; performs tasks à generalist; coordinates diverse tasks ii. Gets things done through own efforts à gets things done through others iii. An individual actor à a network builder iv. Works relatively independently à works in highly interdependent manner Manager roles ANS -Informational role - activities used to maintain and develop an information network. -Interpersonal role - relationships with others and are related to the human skills -decisional role - events about which the manager must make a choice and take action Social Forces: [Show More]
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