Test Bank-Fundamentals- Nursing Today by Zerwekh 6Ed-Chapter 13
A newborn has several congenital anomalies incompatible with living beyond a month. He cannot retain formula, and his temperature drops when he is remove
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Test Bank-Fundamentals- Nursing Today by Zerwekh 6Ed-Chapter 13
A newborn has several congenital anomalies incompatible with living beyond a month. He cannot retain formula, and his temperature drops when he is removed from the warmer. Two nurses who alternate caring for the baby argue about whether or not to attempt bottle feedings and whether he should be removed from the warmer to be held. What is the origin of the conflict described? a. Ethical values b. Nursing role concerns c. Personal goals for advancement d. Personality differencesOf the following common areas of conflict between nurses and their clients and families, which is most easily resolved? a. Issues of concern about quality of care b. Issues surrounding treatment decisions c. Issues of family involvement d. Issues about quality of parental careWhat is the best strategy for resolving the conflict in a situation in which two staff nurses request the same vacation weeks? a. Accommodation b. Collaboration c. Competition d. AvoidanceOn the unit in which you work, one nurse’s aide is usually pleasant and helpful; the other is often abrasive and angry. What is the most important basic guideline to be observed by a nurse who must resolve a conflict between the two nurse’s aides? a. Deal with issues, not personalities. b. Require the aides to reach a compromise. c. Weigh the consequences of each possible solution. d. Encourage ventilation of anger and use humor to minimize the conflict. He asks this question twiceOne of your peers, a staff nurse, is a “potshot artist.” She often makes you the butt of innuendo or teasing digs. You are fed up and decide to take action the next time it happens. What strategy should be considered as an effective way of dealing with a “sniper”? a. Clam up and allow the individual to fully ventilate her concern. b. Confront the individual, saying that she is wrong. c. Coldly withdraw from the individual. d. Obtain group confirmation or denial of criticism raised by the individual
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