Communication > EXAM > Emmanuel NkrumahUnit 4 Touchstone - Communication at Work./ Rated A+ (All)
COMM1010: Communication at Work Unit 4 Touchstone Template: Plan and Communicate a Time-Based Task Student Name: Emmanuel Nkrumah Date: November 23, 2021 PART 1: CUSTOMER EMAIL ... CUSTOMER EMAIL Subject Line Shipment Delays Greeting: Dear Renee Colon, I am writing to sincerely apologize for the delay in your shipping due to unexpected situations. We are in the act of fixing the problem. We are also dealing with receivables to make sure that the order is promptly shipped. We appreciate your company and cherish the business we share with you. We are providing a complete refund of the purchase, and we have weaved off the shipping costs as a token of our apologies. We are expediting the shipping as well, and we will also take good care of all prompt charges. As soon as I receive the approval, I will have the tracking number of the delivery. By Wednesday, the order will be delivered. We sincerely apologize for the inconvenience caused. I promise you we will avoid this from occurring ever. We are closely collaborating with our staff to ensure it is not repeated. Should you have any doubts or complaints, please do not hesitate to notify me. We are looking forward to continuing with our work with you. Signature: [Show More]
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