MULTIPLE CHOICE
1. Which of the following points of the Deming’s 14 points discusses about creating and publishing to all
employees a statement of the aims and purposes of the company or other organization, and the
ma
...
MULTIPLE CHOICE
1. Which of the following points of the Deming’s 14 points discusses about creating and publishing to all
employees a statement of the aims and purposes of the company or other organization, and the
management demonstrating constantly their commitment to this statement?
a. Point 7
b. Point 14
c. Point 1
d. Point 12
ANS: C DIF: Difficulty: Easy NAT: BUSPROG: Analytic
TOP: A-Head: Leadership Competencies and Practices KEY: Bloom's: Knowledge
2. Point 7 of Deming’s 14 points emphasizes on:
a. teaching and instituting leadership in an organization.
b. encouraging education and self-improvement.
c. removing barriers that rob people of pride of workmanship.
d. taking action to accomplish the transformation in organizational culture.
ANS: A DIF: Difficulty: Easy NAT: BUSPROG: Analytic
TOP: A-Head: Leadership Competencies and Practices KEY: Bloom's: Knowledge
3. Point 12 of Deming’s 14 points emphasizes on:
a. encouraging education and self-improvement.
b. taking action to accomplish the transformation in organizational culture.
c. removing barriers that rob people of pride of workmanship.
d. teaching and instituting leadership in an organization.
ANS: C DIF: Difficulty: Easy NAT: BUSPROG: Analytic
TOP: A-Head: Leadership Competencies and Practices KEY: Bloom's: Knowledge
4. Point 14 of Deming’s 14 points emphasizes on:
a. removing barriers that rob people of pride of workmanship.b. teaching and instituting leadership in an organization.
c. encouraging education and self-improvement.
d. taking action to accomplish the transformation in organizational culture.
ANS: D DIF: Difficulty: Easy NAT: BUSPROG: Analytic
TOP: A-Head: Leadership Competencies and Practices KEY: Bloom's: Knowledge
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