C724 INFORMATION SYSTEMS MANAGEMENT – PRE- ASSESSMENT

PRE-ASSESSMENT - INFORMATION SYSTEMS MANAGEMENT PHGO Attempt #1 Status: Passed 1. Which activity is an example of how information systems support business functions of human resource departments? YOUR ANSWER CORRE ...

PRE-ASSESSMENT - INFORMATION SYSTEMS MANAGEMENT PHGO Attempt #1 Status: Passed 1. Which activity is an example of how information systems support business functions of human resource departments? YOUR ANSWER CORRECT ANSWER An employee processes invoices to be paid using proprietary software. An employee verifies a customer’s credit status using a credit check software. An employee processes monthly payroll checks and benefits using an open-source software. An employee reviews daily inventory reports using an inventory management software. 2. There are six major components of a computer-based information system, four of which are also in the information technology component. Which two components are only parts of the information system? Choose 2 answers YOUR ANSWER CORRECT ANSWER People Hardware Software Data Networks Processes 3. A police department at a large metropolitan city implemented an information system that analyzes historical crime data, including date and locations as well as other external, environmental, and city-related data. The system then produces daily predictive reports of the major locations around the city that are likely to require additional police attention. The police department uses the reports to plan the officers’ patrol routes, targeting the areas that the system predicted to have high likelihood of incidents. Which type of computer-based information system provides a competitive advantage based on the described scenario? YOUR ANSWER CORRECT ANSWER A geographic information system (GIS) that helps increase market share A decision support system (DSS) that improves decision-making A transaction processing system (TPS) that promotes product differentiation A management information system (MIS) that enhances the customer experience 4.A police department at a large metropolitan city implemented an information system that integrates historical crime data, including date and locations to other external, environmental, and city-related data. The system then produces daily predictive reports of the major locations around the city that are likely to require additional police attention. The police department uses the reports to plan the officers’ patrol routes, targeting the areas that the system predicted to have high likelihood of incidents. Which two strategies does the information system at the police department aim to accomplish? Choose 2 answers YOUR ANSWER CORRECT ANSWER Improving decision-making Cost saving Product differentiation Customer satisfaction Operational efficiency 5. Which business function is primarily the responsibility of production and operations information systems? YOUR ANSWER CORRECT ANSWER Accounts payable Quality control Recruiting and training Product pricing 6. A small company that is growing quickly into a medium-sized company is facing the challenge of consolidating and storing information received from multiple sources from the ground up in order to ensure that operations run efficiently. The company needs to hire an expert who will, in addition to the above, maintain security and apply upgrades as needed. Which IT professional does the company need to hire in order to address this challenge? YOUR ANSWER CORRECT ANSWER Chief technology officer Database administrator Computer programmer Web developer 7. A university is looking for ways to customize its courses to the unique needs of its students by creating various levels of hybrid online courses, such as 80% online for one student, whereas only 30% online for another. Which IT management challenge is addressed in this scenario?YOUR ANSWER CORRECT ANSWER Achieve operational excellence Develop new products and services Develop strong relationships with suppliers Improve decision-making