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Strayer University HSA 501Final Case Study.

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Final Case Study: Consulting for the Caring Angel Hospital Cryshawna Harris Strayer University Denise Pica-Branco HSA 501 Management in Healthcare March 1, 2021 Final Case Study: Consulting for ... the Caring Angel Hospital As a senior consultant for Practical Health Care Consulting Firm, I have been asked to examine the goings on at Caring Angel Hospital in order to help in different areas within the hospital. I have been tasked with improving the quality of care, adding value, and improving employee morale among other things. I was asked to spend three months in Caring Angel Hospital, and the first two months I have attempted to make progress and noticed a lot of areas for improvement. I've also acknowledged the hospital's thriving areas. With all of this information, I will attempt to help the hospital achieve its goals and enhance its revenue. From a consulting perspective, propose the major steps the Caring Angel Hospital could take to achieve each of the following goals: Improve the quality of care. Caring Angel Hospital could take a lot of different steps in order to achieve its goal of improving the quality of care. The hospital can improve the quality of the care provided by having the professional staff focus more on the patients and present with a more pleasant demeanor when addressing the patients. With the medical staff learning to smile more during their interactions with the patients, it will allow for the patients to feel more confident in the abilities of the staff. The pleasant demeanor will improve the quality of care because the patients will have increased assurance in the medical staff. [Show More]

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