Business > CASE STUDY > Harvard Case Solutions For: Creating a Process-Oriented Enterprise at Pinnacle, West T.S. Raghu (All)
Harvard Case Solutions For: Creating a Process-Oriented Enterprise at Pinnacle, West T.S. Raghu
Document Content and Description Below
Brown has felt a need for the organization to pursue a process oriented approach; it has done great previously, but can’t sustain this way in a changing environment. Process oriented approach requir... es a high level of creativity and innovation; in addition to that, it is must for process orientation to have integrated efforts from departments. Brown has observed the problem of lack of communication and efforts to bring these departments together. He observed that, IT and business customer wait for each other inputs, both not sure about each other’s capabilities and process. As a result of this miscommunication, innovative and creative ideas lack behind. The need for business transformation arose from the customer, as they pushed the company to produce more services at lower delivery cost. In order to do that APS was forces to face challenges of improved reliability of power generation and distribution. Addition to that, another hurdle in the transformation process was its aging infrastructure. Functional model was costly, and they had faced the challenge to transform. [Show More]
Last updated: 11 months ago
Preview 1 out of 11 pages
Buy this document to get the full access instantly
Instant Download Access after purchase
Buy NowInstant download
We Accept:
Reviews( 0 )
$15.00
Can't find what you want? Try our AI powered Search
Document information
Connected school, study & course
About the document
Uploaded On
Dec 07, 2021
Number of pages
11
Written in
Additional information
This document has been written for:
Uploaded
Dec 07, 2021
Downloads
0
Views
59
