Developing Effective Teams Milestone 1

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Milestone 1: 1. Select the statement that best describes the recommended approach for developing team goals: Team goals should be developed collectively by the team as a whole in order to ensure te ... am support for the goals. 2. Annie is continually turning projects in late because she is a perfectionist and spends a lot of time checking every last detail. Her boss puts up with it because she does a great job, but he is constantly asking her to work on her time management. Annie has just received a new project with a really tight deadline, and her boss made it clear that being late would be unacceptable. What approach should Annie implement to improve her efficiency on this project: Annie should be honest about any tasks that may not be a good fit for her, as there may be a colleague who is able to help. 3. Cynthia is pleased to see that her team has begun to function more like a unit; the members have all agreed on the goal of the project and are ready to move forward. Cynthia’s team is currently in which phase of team development: Norming. 4. Which of the following scenarios demonstrates an effective method of dealing with ambiguity: Lindsay evaluates all possible options before determining how to proceed. 5. Which of the following is NOT a core characteristic of high performing teams: Shared personal interests. 6. Psychologist Albert Mehrabian studies the relative significance of different components in interpersonal communications. According to Mehrabian’s research, which element has the greatest impact on communication: The body language of the speaker. 7. Which of the following would be a side effect of unclear roles and responsibilities: Tom explains to his manager that Irene has been starting to take on aspects of Tom’s role in meetings, leading the discussion on topics that Tom feels are his responsibility. 8. Which of the following is an example of a monetary reward: an Amazon Gift Card 9. Which of the following statements about virtual communication is true: Virtual communication is effective for recurring meetings when the team is geographically separated. 10. Josiah's team missed a crucial deadline and lost a major client due to poor communication. As a result, his team is experiencing trust issues. Josiah is looking for ways to improve trust across the team as a whole and has generated a few ideas. All of the following are likely to increase trust EXCEPT: Josiah limits meeting frequency in order to reduce the opportunity for conflict and dissent. 11. Violet is putting together a cross-functional team to do a high-level analysis of the organizational structure. She explains to a colleague why she wants to create a team that is diverse in a variety of ways. Which of the following is a direct benefit of a diverse team: Better conflict resolution skills. 12. Which of the following statements best describes “flexibility” as it relates to effective teams: The ability to handle change well. 13. Maryanne worked as a cashier at a small grocery store. One morning, her boss asked her to count stock and place orders with vendors, because the employee who normally did these jobs was out sick. Maryanne was able to fill this role with ease because her boss had taken the time to teach her these skills. This scenario demonstrates the benefit of __________: Cross Training. This study source was downloaded by 100000831988016 from CourseHero.com on 12-22-2021 07:50:20 GMT -06:00 https://www.coursehero.com/file/55207217/Developing-Effective-Teams-Milestone-1docx/ 14. Which of the following is NOT an example of contextual meaning: Mei-Ling twirled around in the twelfth wedding dress that she had tried on that day. Her sister, who was there to help her choose a dress, made a face and gave her a one word appraisal: "Scrawny." Mei-Ling knew that her sister didn't like the dress, since "scrawny" means the same thing as "thin" or "slim" but it has a more negative feel to it. 15. Zola and her team of servers at a local restaurant met to determine what their goals should be for the summer. Here is one of the goals that they created, "In the next 90 days, the serving team will make the restaurant a happier place by responding rapidly to all customer needs, including clearing away dishes, filling water glasses, and delivering food in a timely manner." Which SMART component is missing from this goal: The goal is not measurable. 16. Which of the following is an example of an external filter in communication: Ryan told Anna to meet at the restaurant at 5, but due to static on the call, Anna heard 9 instead. 17. Which scenario demonstrates a potential benefit of ambiguity: When considering potential solutions, Drew learns to trust his own instincts and those of his teammates [Show More]

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