Business > STUDY GUIDE > MANAGEMENT 364 Chap1&2 Chapter 01 Staffing Models and Strategy>Study Guide(complete) (All)

MANAGEMENT 364 Chap1&2 Chapter 01 Staffing Models and Strategy>Study Guide(complete)

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1. Human capital refers to the knowledge, skill, and ability of people and their motivation to use them successfully on the job. TRUE 2. For the average organization, employee costs (wages or salar... ies and benefits) are under 10% of its total revenue. FALSE 3. Staffing is the process of acquiring, deploying, and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization's effectiveness. TRUE 4. Acquisition activities involve external staffing systems that govern the initial intake of applicants into the organization. TRUE 5. Internal staffing systems work in fundamentally different ways than external staffing systems. FALSE 6. Organizations should attempt to eliminate all employee turnover if at all possible. FALSE Chapter 01 Staffing Models and Strategy 1-2 7. Employee turnover does not represent a significant cost to most organizations. FALSE 8. Staffing is more of a process than an event. TRUE 9. Staffing the organization requires attention to both the quantity and quality of people brought into, moved within, and retained by the organization. TRUE 10. Staffing systems exist primarily to fill specific vacancies, and are not closely linked to overall organizational profitability and growth. FALSE 11. Quantity or quality labor shortages can mean lost business opportunities, scaled-back expansion plans, an inability to provide critical consumer goods and services, and even threats to organizational survival. TRUE 12. Employee shortages seldom require job reassignments or overtime for current employees. FALSE 13. When the federal government needed to hire airport security screeners, applicants started the process of getting a job with a structured interview and physical ability test. FALSE 14. Pfizer has concluded that it cannot project what kind of talent it needs in the next 10 years and then select employees whose skills matched these long-range future talent needs. TRUE [Show More]

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