Introduction to Information Technology
You passed this Final Milestone
25 questions were answered correctly.
1
A series of steps undertaken to reach a goal is known as which of the following?
• Hardware
• Data mana
...
Introduction to Information Technology
You passed this Final Milestone
25 questions were answered correctly.
1
A series of steps undertaken to reach a goal is known as which of the following?
• Hardware
• Data management
• Software
• A process
RATIONALE
A series of steps undertaken to reach a goal is known as a process.
CONCEPT
Information Systems
2
While Kari was searching the Internet, her computer was infected by a virus.
What problem can Kari expect as a result?
• The virus will attach itself to the computer's RAM, then attach itself to
executable files in RAM.
• The code will install software that looks useful but compromises her
system's security.
• Her keystrokes will be recorded and used by hackers to steal her personal
and financial information.
• A toolbar will be installed that redirects her Web browser to pirated sites.
RATIONALE
A computer virus is a program that is usually hidden within another, seemingly-innocuous
program. Viruses produce copies of themselves, and insert those copies into other programs or
files. Viruses usually perform a malicious action (e.g., destroying data).
CONCEPT
Network Security
3
A large part of Kelly's job with a software development company is to monitor the
servers to ensure that they are not overloaded by the computers that are connected
to them.
Kelly holds the position of __________ in the organization.
• Support Analyst
• Infrastructure Manager
• Network Administrator
• Database Administrator
RATIONALE
Kelly is a Network Administrator. She is responsible for the following tasks: installing network
and computer systems; maintaining, repairing, and upgrading network and computer systems;
diagnosing and fixing problems (and potential problems) with the network and its hardware,
software, and systems.
CONCEPT
IT Specialists and their Roles
4
Select the file size that is the LARGEST.
• 5 MB
• 4 TB
• 3,000 GB
• 1,000,000 KB
RATIONALE
If we consider the units only, from largest to smallest, the order is TB, GB, MB, KB. However,
we must also consider the number of units. We can rewrite each example in the same unit and
order, as follows:
3,000 GB = 3,000 GB
4 TB = 4,000 GB
1,000,000 KB = 1 GB
5 MB = 0.005 GB
The largest file size is 4 TB.
CONCEPT
Unit Prefixes
5
While saving a document to her hard drive, Connie's computer screen suddenly
changed to display an error message on a blue background. The error code
indicated that there was a problem with her computer's RAM.
Connie's computer is affected by a(n) __________.
• system performance issue
• hardware crash
• file compatibility issue
• application error
RATIONALE
Connie's computer is affected by a hardware crash. A computer can crash due to faulty hardware.
Computer hardware can fail after long periods of use.
CONCEPT
Troubleshooting with Microsoft Windows
6
Tom surveys the users of a new software product. One of the survey questions asks
users to rate their preferences on a Likert scale.
Tom addresses the dimension of usability known as
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