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Essentials of Business Communication 11th Edition By Mary Ellen Guffey, Dana Loewy (Test Bank All Chapters)

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Part 1: BUSINESS COMMUNICATION IN THE DIGITAL AGE. 1. Succeeding in the Social and Mobile Workplace. Part 2: THE WRITING PROCESS IN THE INFORMATION AGE. 2. Planning Business Messages. 3... . Organizing and Drafting Business Messages. 4. Revising Business Messages. Part 3: CONTEMPORARY WORKPLACE COMMUNICATION. 5. Short Workplace Messages and Digital Media. 6. Positive and Neutral Messages. 7. Negative Messages. 8. Persuasive Messages. Part 4: BUSINESS REPORTS AND PROPOSALS -- BEST PRACTICES. 9. Informal Reports. 10. Proposals and Formal Reports. Part 5: PROFESSIONALISM, TEAMWORK, MEETINGS, AND SPEAKING SKILLS. 11. Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings. 12. Business Presentations. Part 6: EMPLOYMENT COMMUNICATION TODAY. 13. The Job Search, Resumes, and Cover Messages. 14. Interviewing and Following Up. [Show More]

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