WGU C715 Practice Test Questions and Answers, All Verified and Scored A

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WGU C715 Practice Test Questions and Answers, All Verified and Scored A A company has restructured around teams but performance has not met expectations. What should be the main evaluation criterion ... in an appropriate performance evaluation for supporting and improving the performance of teams? A) Team activities B) Team results being tied to important goals C) Team members attitudes D) Team cooperativeness Correct Answer- B) Team results being tied to important goals A company is changing their work organization from employees working individually to the use of teams. Which reward system could be used to foster long-term team effectiveness? A) Reward system that rewards only individual performance B) Reward system that recognizes only group activity C) Reward system that discourages collaboration by individuals D) Reward system that rewards both individual an group activity Correct Answer- D) Reward system that rewards both individual and group activity A company switched from assembly lines to self-managed work teams. What can team members do to improve the synergy and success of their teams? A) Change work group roles at random B) Take action on problems as individual members as well as in work teams C) Assign individual roles rather than mutual team roles D) Share information but not engage in collective performance goals Correct Answer- B) Take action on problems as individual members as well as in work teams A manager challenged an employee to produce an average of 24 assemblies each day for a week. This production goal was higher than the employee had ever achieved during any week. The manager gave the employee a tally sheet to mark after each assembly was completed. Considering the goal-setting theory of motivation, the manager was counting on which factors to influence the employee to achieve the production goal? A) Feedback and reflection B) Challenge and power C) Specificity and feedback D) Challenge and direction Correct Answer- C) Specificity and feedback A newly-formed team is struggling to become productive but cannot decide who should do what. How should the team leader attempt to resolve the problem? A) Coach the team through the difficulty B) Research the problem and impose a solution without argument C) Resign as team leader D) Disband the team because the problem cannot be solved Correct Answer- A) Coach the team through the difficulty A person is broadminded courageous and forgiving. Which of the values are these? A) Transitory values B) Terminal values C) Instrumental values D) Determinate values Correct Answer- C) Instrumental Values A team was assigned a project. Halfway through the project it was obvious that the team-was failing to meet expectations. Management had made sure that individuals assigned to the team had good interpersonal skills as well as good problem-solving and decision-making skills. However, they overlooked other abilities of team members requires for accomplishing the work. Which ability necessary for team members was overlooked? A) Propensity for social loafing B) Authoritarian personality C) Type D personality D) Technical expertise Correct Answer- D) Technique Expertise An employee enjoys having a large span of responsibility and is motivated to do well because of personal feelings. Which kind of reward is this? A) Affiliation reward B) Intrinsic reward C) Compensatory reward D) Extrinsic reward Correct Answer- B) Intrinsic reward Employee B was upset by Employees A's behavior at the department planning meeting, Which factors will influence Employee B's perception in this situation? A) Problem, Criteria, and Alternatives B) Situation, target, and perceiver C) Heredity, environment, perceiver D) Stimulation, task, and skills Correct Answer- B) situation, target, and perceiver Employees A and B work together on the same project team. When the team faces a complex problem, the team leader usually asks B to generate alternative solutions for the team to consider. Experience has shown that B is more likely to take initiative, to set ambitious goals, and to feel that the team can effectively influence its environment. Employee A tends to do well on jobs that are routine, is plagued with self doubt, and feels that the team is largely powerless over its environment. Which statement is correct? A) Employee A exhibits positive core self evaluation, and employee B exhibits negative core self evaluation. B) Employee A exhibits negative core self evaluation, and employee B exhibits positive core self evaluation. C) Employee A exhibits negative core self evaluation, and employee B exhibits negative core self evaluation. D) Employee A exhibits positive core self evaluation and employee B exhibits positive core self evaluation. Correct Answer- B) Employee A exhibits negative core self evaluation, and employee B exhibits positive core self evaluation. How can an organization transmit its culture to its employees? A) By analyzing employee gripes and complaints B) By using material symbols and specific language C) By requiring employees to memorize the mission statement D) By influencing the balance of employees' cultural backgrounds Correct Answer- B) By using material symbols and specific language How might charismatic leader work to increase performance in an organization? A) Issue a memo calling for increased effort B) Articulate an appealing vision C) Demonstrate type A behavior D) Avoid unconventional behavior Correct Answer- B) Articulate an appealing vision In which circumstance would the use of 360-degree performance evaluations apply? A) When feedback form supervisors is helpful but customer feedback is not helpful B) When both internal and external customer feedback is helpful C) When only external customer feedback is helpful D) When only internal customer feedback is helpful Correct Answer- B) When both internal and external customer feedback is helpful Management has noticed that the quality improvement work group is struggling because member's seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness? A) Decrease the difficulty of becoming a group member B) Physically isolate the group C) Establish more rigid roles for group members D) Make the group larger Correct Answer- B) Physically isolate the group [Show More]

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