Chamberlain College of Nursing - NR 599 Final Study Guide

● Ethical decision making ○ When making choices about ethical issues based on the standards of right vs wrong. ○ It requires a systematic framework for addressing the complex and often controversial moral questions. ...

● Ethical decision making ○ When making choices about ethical issues based on the standards of right vs wrong. ○ It requires a systematic framework for addressing the complex and often controversial moral questions. ● Bioethical standards ○ The study of healthcare ethics ○ Bioethics takes on relevant ethical problems seen by healthcare providers in relation to care ● Telehealth ○ wide range of health services that are delivered by telecommunications ready tools, such as telephone, videophone, and computer ○ is needed to help fill the nursing shortage allowing nursing to see more patients quicker, as well as the aging population ○ Telecommunication technologies used to deliver health-related services or to connect patients and healthcare providers to maximize patients’ health status. ○ A relatively new term in the medical/nursing vocabulary, referring to a wide range of health services that are delivered by telecommunications-ready tools such as the telephone, videophone, and computer. ● Medical Applications ○ Software developed for medical purposes, including home medical monitoring system, medical databases for healthcare professionals, etc. ● Medical Devices ○ is any device intended to be used for medical purposes ● FDA Oversight for Medical Devices ● Privacy ○ An important issue related to personal information ○ Restricted access of patient information or data ● Confidentiality ○ To ensure that all personal information is protected by ensuring that limited access is only given to those who are authorized to view that information. ■ Protecting privacy of personal information or data ● Cybersecurity ○ the state of being protected against the criminal or unauthorized use of electronic data, or the measures taken to achieve this. ○ With the expansion of technology. Facilities are taken more precautions to prevent cyber attacks. With the move towards advancing cybersecurity is important, technology continues to grow. ○ Ensure all systems are adequately protected and patients remain safe from harm ○ NI are frequently called on to evaluate the safety and effectiveness of new devices and software. ● Computer-aided translators ○ is a form of language translation in which a human translator uses computer hardware to support and facilitate the translation process. ● HIPPA ○ was established in the U.S. in 1996 to protect an individual's personal health care information. ○ Signed by Pres. Bill Clinton ○ Healthcare institutions are required to meet all standards and comply with the appropriate security measures in order to safeguard patient data. ○ Four parts to HIPAA's Administrative Simplification ■ Electronic transactions and code sets standards requirements. ■ Privacy requirements. ■ Security requirements. ■ National identifier requirements. ● ICD-10 Coding ○ An alphanumeric code used by doctors, health insurance companies, and public health agencies across the world to represent diagnoses. ○ The system offers accurate and up-to-date procedure codes to improve health care cost and ensure fair reimbursement policies ○ The current codes specifically help healthcare providers to identify patients in need of immediate disease management and to tailor effective disease management programs. ■ Similarly ICD and CPT coding go together ● Is a medical code set that is used to report medical, surgical, and diagnostic procedures and services to entities such as physicians, health insurance companies and accreditation organizations. ● Evaluation and Management Coding ○ Is a medical coding process in support of medical billing ○ Practicing health care providers in the United States must use E/M coding to be reimbursed by Medicare, Medicaid programs, or private insurance for patient encounters. ● Reimbursement Coding ○ Is based on claims and documentation filed by providers using medical diagnosis and procedure codes. ○ Commercial payers must use standards defined by the U.S. Department of Health and Human Services (HHS) but are largely regulated state-by-state. ● Clinical Support Tools ○ are designed to help sift through enormous amounts of digital data to suggest next steps for treatments, alert providers to available information they may not have seen, or catch potential problems, such as dangerous medication interactions ○ Such as CDS clinical decision support, a program used by providers. ○ Or various applications use by healthcare professionals to allow for communicate between provider to provider and provider to patient ○ The tools are all used to benefit patient outcome ● Workflow analysis ○ Not an optional part of clinical implementations, but rather a necessity for safe patient care fostered by technology. ○ The ultimate goal of workflow analysis is not to “pave the cow path,” but rather to create a future-state solution that maximizes the use of technology and eliminates non–value-added activities. ○ Although many tools and methods can be used to accomplish workflow redesign, the best method is the one that complements the organization and supports the work of clinicians. ○ needs to be done as well as working in optimization (moving conditions past their current state into a more effective method of performing. WEEK FIVE READING/ KEY POINTS Key points from the lessons and modules ● Clinical Decision Support (CDS) ○ Generate patient specific interventions, assessments and recommendations ○ CDS tools existed prior to development of EHRs ○ The primary goal of implementing a CDS tool is to leverage data and the scientific evidence to help guide appropriate decision making ● CDS improving healthcare ○ Reducing clinical variation and duplicative testing ○ Ensuring patient safety ○ Avoiding complications that may result in readmissions ○ Create alerts about drug-drug interactions ○ Drug allergy contraindications ● CDS challenging healthcare ○ Alarm fatigue ○ Clinical burnout ○ Occur with poorly implemented CDS features ○ Financial burden ● Workflow Design ○ Used to describe the action or execution of a series of tasks in a prescribed sequence ○ Progression of steps (tasks, events, interactions) that constitute a work process ○ In a sequential workflow, each step depends on the occurrence of the previous step; in a parallel workflow, two or more steps can occur concurrently. ○ Nursing informatics is uniquely positioned to engage in the analysis and redesign of processes and tasks surrounding the use of technology. ● Changes in workflow, poor system design and usability issues, lack of understanding about these systems and their capabilities, user errors and system errors, and lack of defined protocols can all lead to process breakdowns and errors. McGonigle Chapter 13 ● EHR and information systems provide POC decision support to prevent medical errors to save lives and money ● Workflow must be considered before implementing technology or it can be more dangerous ○ Computerized provider order entry (CPOE) focuses on considering the workflow ● Barriers to implement technology: cost & length of time to incorporate it, frequent upgrades interrupting the workflow ● American Recovery and Reinvestment Act (ARRA)- used financial incentives to implement Meaningful Use (MU) rules and regulations ○ Stage 1: data capturing and sharing ○ Stage 2: advanced clinical processes ○ Stage 3: improve outcomes ● Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) took over and created a quality payment program (QPP) to replace Medicare reporting programs ○ Merit Based Incentive Payment (MIPS or Alternative Payment Models (APM) to allow clinicians to choose what suites their needs the best, simplify process for achievement, align with Health IT Certification criteria, emphasize interoperability, information exchange, security measures, and patient access to information, reduce number of measures, and exempt clinicians from reporting if EHR is not applicable to their practice ● Hospitals have small profit margins so they need to work smarter and not harder with the help of technology to keep the margins from getting smaller ○ Workflow analysis needs to be done as well as working in optimization (moving conditions past their current state into a more effective method of performing. ● More research is needed in the area of financial implications of workflow inefficiencies and their impact on patient care ○ This is hard due to lack of standardized terminology in this area ● Workflow redesign- one of the fundamental skills sets that make up the discipline of an informatics nurse ● Process owners: those that directly engage in the workflow to be analyzed and redesigned ● Six Sigma or Lean Departments: efficient and effective delivery of care ○ Key underpinning is the removal of waste ● Variation: when workers perform the same function in different ways- should be eliminated when possible ● Involve operational staff when possible to ensure the buy-in of staff ● To move from current state to future state gap analysis is necessary-- zeros in on the major areas most affected by the change ● Chapter 13 Workflow and Beyond Meaningful Use ○ Alternative Payment Models (APM)’s ■ The Reauthorization Act of 2015 (MACRA) reformed Medicare payments by making changes that created a quality payment program (QPP) to replace the hodgepodge system of Medicare reporting programs. ■ The MACRA QPP has two paths—merit-based payment system (MIPS) or alternative payment models (APMs)—that will be in effect through 2021 and beyond. ■ The APMs are not just incentives, but fundamental changes in how we pay for health care in the United States. It is these models, particularly those dealing with total cost of care, that have the potential to fundamentally alter the value we receive from health care. ○ Clinical transformation ■ The complete alteration of the clinical environment; widespread change accompanies transformational activities, and clinical transformation implies that the manner in which work is carried out and the outcomes achieved are completely different from the prior state, which is not always true in the case of simply implementing technology. ■ Technology can be used to launch or in conjunction with a clinical transformation initiative; however, the implementation of technology alone is not justifiably transformational ability. Therefore, this term should be used cautiously to describe redesign efforts. ○ Events ■ Occurrences that might be significant to other objects in a system or to external agents ■ for example, creating a laboratory request is an example of a healthcare event in a laboratory application. ■ An event is defined and could be a triggering event for the task or workflow; a task or workflow can have several triggering events. ○ Information systems ■ The manual and/or automated components of system of users or people, recorded data, and actions used to process the data into information for a user, group of users, or an organization. ○ Lean ■ Lean and Six Sigma are a complementary combination of activities that focus on doing the right steps and actions (Lean) and doing them right the first time ○ Medical home models ■ An information technology platform that enables the seamless exchange of important patient information among many providers in a healthcare system. ■ Typically the primary care physician (medical home) initiates the collection of patient data, coordinates the care of the patient, and helps to maintain the accuracy of such data. ■ Other care providers access the information and add to it as they provide services to patients. ○ Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) ■ An act that reformed Medicare payment by making changes that created a quality payment program (QPP) to replace the hodgepodge system of Medicare reporting programs. ○ Metrics ■ Measurements or a set of measurements to quantify performance; they provide understanding about the performance of a process or function. ■ Typically, within clinical technology projects, one identifies and collects specific metrics about the performance of the technology or metrics that capture the level of participation or adoption. Equally important is the need for process performance metrics. ■ Process metrics are collected at the initial stage of a project or problem identification.