A Workflow rule can only be triggered when a record is created. - ANSWER true
Which of the following permissions enables the System Administrator Profile to edit any record, regardless of the Sharing Model?
A. Custom
...
A Workflow rule can only be triggered when a record is created. - ANSWER true
Which of the following permissions enables the System Administrator Profile to edit any record, regardless of the Sharing Model?
A. Customize Application
B. Modify All Data
C. View Setup and Configuration
D. None of the above - ANSWER B.
Which of the following fields CAN NOT be a controlling field for Dependent Picklists.
A. Standard Picklist
B. Custom Picklist
C. Custom Multi-Select Picklist
D. Standard Checkbox
E. Custom Checkbox - ANSWER C.
When you have exceeded your general storage limit, you can use your complimentary document storage for additional space. - ANSWER True
To make a field required, which of the following is used) (Pick the best possible answer)
A. Page Layout
B. Field Level Security
C. Profile
D. Both Page Layout and Field Level Security - ANSWER A.
What type of information can NOT be shown with an S-Control Dashboard component?
A. Combination of two other Dashboard components
B. External feed of data
C. Data Warehouse information
D. Flash representations of data - ANSWER B.
A new list view can be created from within the console - ANSWER False
All of the following are default Account record types- with Client Management EXCEPT:
A. Account Tab Default
B. Business Account Default
C. Person Account Default
D. Partner Account Default - ANSWER D.
You must be a user of salesforce.com in order to Receive an email notification in the case escalation process - ANSWER False
If a lead is converted without a value in the company field, what happens?
A. A Business Account is created
B. A Person Account is created
C. You will be prompted to decide whether to create a Person or a Business Account
D. Nothing - ANSWER B.
Validation rules are also enforced using the API and Import Wizards. - ANSWER True
Which of the following best describes the Opportunity Stage History related list?
A. By default the list shows ,ALL changes made on the opportunity record
B. The list tracks Stage, Amount, expected Amount, Probability, and Close Date changes
C. The list can be customized to show changes to specific fields on the opportunity
D. None of the above - ANSWER B.
An Approval Process begins when a record is:
A. Created
B. Saved
C. Edited
D. Submitted for Approval - ANSWER D.
Time based workflow can be triggered every time a record is created Or edited - ANSWER True
When you add a custom object tab, all of the following will be accessible with the object EXCEPT:
A. Recent Items
B. Sidebar Search
C. Added to New Link/Create New Object Drop Down
D. Custom Object Reports - ANSWER D.
When you Delete a lead from a campaign, it deletes the lead record itself. - ANSWER False
Which of the following can NOT be used to customize your Home Page
A. Company logo (Image)
B. Dashboard Snapshot
C. Custom Links
D. Custom Formula Field - ANSWER D.
All of the following objects may have a queue EXCEPT:
A. Accounts
B. Cases
C. Leads
D. Custom Objects - ANSWER A.
What does the dashboard snapshot on the Home Page display?
A. Only the dashboard determined by the System Administrator
B. The first two rows of any of your available dashboards
C. The first row of any available dashboards
D. You cannot display a dashboard on the Home Page - ANSWER C.
You can use standard reports when creating Dashboards
A. True
B. False - ANSWER False
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. Reads the case
B. Adds a related comment to the case
C. Adds an activity or sends an email from the case record
D. Edits the case
E. All of the above - ANSWER D.
Who can select the "sharing" button on Account and Opportunity records?
A. The Record Owner, System Administrator, and a User shared to the record
B. The Record Owner, a User shared to the record, and any User above the Record Owner in the Role Hierarchy
C. The Record Owner, a User above the Record Owner, and the System Administrator
D. The Record Owner and System Administrator - ANSWER C.
You can report on converted leads
A. True
B. False - ANSWER True
You are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?
A. They will not be able to complete the installation process as they have reached the maximum number of custom tabs
B. They will not be able to complete the installation process as they have reached the maximum number of custom objects
C. The installation will succeed
D. The installation will succeed, but only the reports, dashboards and S Control will install - ANSWER A.
What type of report cannot be used to run a dashboard report?
A. Tabular
B. Matrix
C. Summary
D. None of the above - ANSWER A.
Your organization is a US-based company with a default currency of US Dollars. As a sales rep, your personal currency set to British Pounds. You create an opportunity with a currency in British Pounds. The administrator updates the currency conversion rates. Which of the following best describes what happens to the amount of your British-Pound-based opportunity?
A. The overall opportunity amount does not change but the converted amount in a report does
B. The overall opportunity amount and converted amount in a report changes
C. Only newly created opportunities reflect the change
D. Only historically created opportunities reflect the change - ANSWER A.
Custom Links can be used for the following:
A. Launching an External URL
B. Running an S Control
C. Running a report
D. All of the Above - ANSWER D.
It is possible to share a custom object record manually
A. True
B. False - ANSWER True
You can customize the Opportunity Stage Historyrelated list on an Opportunity Page Layout.
A. True
B. False - ANSWER False
It's possible to view a forecast based on all of the following EXCEPT:
A. Territory
B. Product Family
C. Date Range
D. Sales Team - ANSWER D.
Which of the following does a Profile control?
A. Username and Password
B. Role level access
C. Read, Create, Edit, and Delete permissions
D. Sharing rules - ANSWER C.
If a lead, with a single marketing campaign isconverted, the campaign information will map to the newly created contact and opportunity record automatically
A. True
B. False - ANSWER True
When a manager overrides a subordinate's forecast,the subordinate can see the manager's override
A. True
B. False - ANSWER True
Related Lists display the many side of a one-to-manyrelationship
A. True
B. False - ANSWER True
Case Assignment Rule
[Show More]