Operations Management > EXAM PROCTORED > PROC 5820 MIDTERM EXAM F2 2021.Webster UniversitySchool name PROC 5820. (All)

PROC 5820 MIDTERM EXAM F2 2021.Webster UniversitySchool name PROC 5820.

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This is a take home exam. Return the completed exam no later than 18 November 2016. This exam is open book and open notes, but resource support from other people to include classmates is not permitt ... ed. All work must be original, attributable to the student. Select and answer thirty (30) out of the following thirty-two (32) questions. Answer carefully, all wrong answers are counted, and all questions have equal weight. This exam comprises thirty percent (30%) of your grade. Good luck! 1. A reason for studying operations and supply management (OSM) is which of the following? C A. OSM is essential for understanding organizational behavior B. Most business graduates do OSM work regardless of their job title C. The concepts and tools of OSM are used in managing other business functions D. OSM is a required course in all business degree programs E. OSM is the most rigorous business discipline 2. Why are operations within operations management not perceived as important? B A. Operations are less crucial to the success of modern businesses than other functions B. Many senior executives began their careers in other functions and learned to take operations for granted C. Successful mergers or "deals" is where the action is these days and operations plays only a minor role in their success D. Operations and supply improvement projects are typically small, short-term and not strategic E. Operational coordination is best achieved by general management or the sales function 3. The Goods-Services Continuum consists of which set of the following categories? B A. No goods, some goods, even mix, some service, no service B. Pure goods, core goods, core services, pure services C. No service, some service, good service, excellent service D. Self-service, help desk service, face-to-face service, service-with-a-smile E. None of the above 4. Which of the following is a total measure of productivity? D A. Output/Materials B. Output/(Labor + Capital + Energy) C. Output/Labor D.Output/Inputs [Show More]

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