What report(s) are available on Aetna Producer World? - ANS-All of the above
You will need to successfully complete which requirements to be Ready to Sell (RTS) with Aetna Medicare? - ANS-All of the above
Any voluntary
...
What report(s) are available on Aetna Producer World? - ANS-All of the above
You will need to successfully complete which requirements to be Ready to Sell (RTS) with Aetna Medicare? - ANS-All of the above
Any voluntary disenrollment occurring within three (3) months of the membership effective date is considered a rapid disenrollment and will result in a chargeback of the full commission paid. - ANS-True
To report compliance or fraud, waste, and abuse concerns to Aetna you should: - ANS-A, B, and D
Agent Oversight routinely monitors agent performance against CMS and internal standards. We monitor: - ANS-All of the above
Our Agent Oversight team will implement corrective action when there are CMS infractions and prohibited tactics. Disciplinary or corrective action may include: - ANS-All of the above
Failure to respond within the required timeframe to Aetna or CMS requests for information may result in suspension or termination of an agent, broker or producer's ability to market, sell and receive commissions. - ANS-True
You can receive commission for any sale that results from an unreported marketing/sales event. - ANS-False
A prohibited marketing activity is: - ANS-All of the above
How long are you required to maintain Scope of Appointment (SOA) documentation? - ANS-10 years
If a beneficiary requests to discuss other products not originally documented on the SOA, you must document a second SOA for the additional product type before the appointment may continue. - ANS-True
When obtaining a Scope of Appointment, you may NOT: - ANS-All of the above
The Permission to Contact form is used by Aetna sales representatives and external agents to contact beneficiaries and must be completed prior to conducting an outbound call to a Medicare prospect. - ANS-True
If a prospect calls to RSVP for a meeting, a Permission to Contact form is not required for that meeting but would be required for a representative to place a follow-up call to a meeting attendee. - ANS-True
You may not contact your own clients by telephone and plans may not contact current members by telephone at any time to discuss plan business. - ANS-False
Producers may only use CMS and Aetna-approved marketing materials that have been created by our marketing team, approved by us and filed with CMS by us when discussing Aetna Individual Medicare plans. - ANS-True
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