What is enterprise architecture? - ANSWER a set of business and engineering artifacts, including text and graphical documentation, that describes and guide the operation of an enterprise-wide system, ... including instructions for its life cycle operation, management, evolution, and maintenance. The business and engineering artifacts in enterprise architecture are made up of? - ANSWER a vision or mission statement, a set of system requirements, a Business Process Architectural View, a Business Systems Architectural View, a Data Architectural View, an Applications Architectural View, and a Technology Architectural View. What is business process? - ANSWER sequence of events that dictates how something operates What is enterprise architecture framework? - ANSWER a business and engineering recipe (i.e., a blueprint, a set of instructions, a specification) for the construction of an Enterprise Architecture (EA). What is enterprise architecture planning? - ANSWER the set of business and engineering methods, procedures, and activities that are applied to an Enterprise Architecture Framework for purposes of translating a "vision and strategy" into a set of system requirements and a set of architectural views leading to the construction, operation, and maintenance of an Enterprise Architecture (EA). What is the most well known EA framework? - ANSWER Zachman Architectural Framework The overall goal of information management is ___________. - ANSWER To design and implement a well-planned out IT architecture, policies, and procedures needed to support the information and decision needs of an organization. The technical architecture of the EA (enterprise architecture) describes ________. - ANSWER The hardware and software infrastructure that supports applications and their interactions. The business architecture describes __________. - ANSWER The processes the business uses to meet its goals The application architecture describes ___________. - ANSWER How specific apps are designed and how they interact with each other. The data architecture describes ____________. - ANSWER How an enterprise's data stores are organized and accessed. Which of the following descriptions about enterprise architecture (EA) is false? a.) EA is the blueprint that guides and governs software add-ons, upgrades, hardware, systems, networks, cloud services and other IT. b.) EA is a well-thought out IT growth plan. c.) EA is needed for simple, single-user, nondistributed systems as well as complex distributed systems. d.) EA starts with the organization's target—vision of the future - ANSWER c Which of the following is not one of the benefits of enterprise architecture (EA)? a.) Increases productivity by giving decision makers access to information and ideas as they need them. b.) Provides a long-term view of a company's systems so that IT investments do not simply fulfill immediate needs. c.) Reduces the risk of buying or building systems and apps that are incompatible or unnecessarily expensive to maintain d.) Aligns the business strategy with the industry structure to prevent bottlenecks. - ANSWER d Which of the following is not one of the essential skills of an effective enterprise architect? a.) Interpersonal skills b.) Data analytics c.) Ability to influence and motivate users. d.) Business and industry expertise. - ANSWER b True or False Achievement of economies of scale by providing services that can be shared across the entire enterprise is a benefit to EA. - ANSWER true True or False Improvement of consistency, accuracy, and timeliness of IT-managed resources is a benefit to EA. - ANSWER true True or False Capture and dissemination of elements in the vision and mission of the organization for effective investment planning and decision-making is a benefit to EA. - ANSWER true True or False Make rational decisions regarding the implementation of the new IT systems is a benefit to EA. - ANSWER true True or False EA can be used in strategic planning - ANSWER true True or False EA can be used in coordination of operations across the organization - ANSWER true True or False EA can be used in business process engineering - ANSWER true True or False EA can be used in introduction of automation processes - ANSWER true True or False EA can be used in reallocation of resources - ANSWER true True or False EA can be used in modernization of legacy systems - ANSWER true True or False EA can be used in assessment of new proposed technologies from the vendor community - ANSWER true True or False EA can be used in managing and priority setting of IT investments - ANSWER true Why do we need EA? - ANSWER to remain relevant and competitive in the ever changing digital environment True or False New business situations can trigger a change in EA - ANSWER true True or False A new merger/acquisition can trigger a change in EA - ANSWER true A new time horizon can trigger a change in EA - ANSWER true New technologies can trigger a change in EA - ANSWER true What is a business process? - ANSWER a logical set of business activities that share in business affinity and that are carried out in a pre-determined sequence for purposes of accomplishing a significant business operation or goal. True or False Finite Repeatable Create Value & Flexibility are all attributes of an ideal business process - ANSWER true Describe the attribute FINITE of an ideal business process - ANSWER a good business process has a well-defined starting point and ending point, and has a finite number of steps Describe the attribute REPEATABLE of an ideal business process - ANSWER a good business process can be run an indefinite number of times Describe the attribute CREATE VALUE of an ideal business process - ANSWER it ultimately aims at translating creation of value into executable tasks and does not have any step in the process just for the sake of it. In other words, if any step in the process isn't adding value, it should not exist. Describe the attribute FLEXIBILITY of an ideal business process - ANSWER it has an built-in nature to be flexible to change and it is not rigid. When there is any scope for improvement that is identified, the process allows that change to be absorbed within itself without operationally affecting its stakeholders as much. What is the FIRST step in the business process management life cycle? - ANSWER design What is the SECOND step in the business process management life cycle? - ANSWER model What is the THIRD step in the business process management life cycle? - ANSWER execute What is the FOURTH step in the business process management life cycle? - ANSWER monitor What is the FIFTH step in the business process management life cycle? - ANSWER optimize A successful implementation of BPM if often based on the ________ and not just the __________ processes. - ANSWER workflow, optimizing What is an operating model? - ANSWER the necessary level of business process integration and standardization for delivering goods and services to customers What is a logical set of activities that share in business affinity and that are carried out in a predetermined sequence for the purposes of accomplishing a significant business operation or goal? - ANSWER business process What are the key dimensions of the operating model? - ANSWER standardization, integration What does standardization of business processes and systems define? - ANSWER how a process will be executed regardless of who is performing the process or where it is completed What is integration in the operating model? - ANSWER links the efforts of organizational units through the sharing of data to allow the company to present a single face to customers What are the four types of operating models? - ANSWER coordination, unification, diversification, replication Coordination Unification Diversification & Replication are the four types of what model? - ANSWER operating model Independence with shared services is a characteristic of which type of operating model? a) diversification b) coordination c) replication d) unification - ANSWER a Business unit of this type of operating model provide different products and services to different customers? a) diversification b) coordination c) replication d) unification - ANSWER a Business unit of this type of operating model have few common customers, suppliers, or ways of doing business? a) diversification b) coordination c) replication d) unification - ANSWER a Seamless access to shared data is a characteristic of which type of operating model? a) diversification b) coordination c) replication d) unification - ANSWER b Standardized independence is a characteristic of which type of operating model? a) diversification b) coordination c) replication d) unification - ANSWER c Standardized, integrated processes is a characteristic of which type of operating model? a) diversification b) coordination c) replication d) unification - ANSWER d Business share one or more of the following: customers, products, suppliers, and partners is a characteristic of which type of operating model? a) diversification b) coordination c) replication d) unification - ANSWER b Business unit of this type of operating model have the autonomy to operate but in a highly standardized manner? a) diversification b) coordination c) replication d) unification - ANSWER c Organizational units of this type of operating model are tightly integrated around a standard set of processes? a) diversification b) coordination c) replication d) unification - ANSWER d Name the operating model type: - shared customers or suppliers - independent transactions need to be coordinated - operationally unique business units - autonomous business management - business units control over business process design - shared customers/supplier data consensus processes for designing IT infrastructure services, IT application decisions are made in business units - low cost not the primary driver - ANSWER coordination Name the operating model type: - customers and suppliers may be local or global - globally integrated business processes often with support of enterprise systems - business units with similar or overlapping operations - centralized management often applying functional/process/business unit matrices - high-level process owners design standardized process - centrally mandated databases - IT decisions made centrally - ANSWER unification Name the operating model type: - few, if any, shared customers or suppliers - independent transactions - operationally unique business units - autonomous business management - business unit control over business process design - few data standards across business units - most IT decisions made within business units - ANSWER diversification Name the operating model type: - few, if any, shared customers - independent transactions aggregated at a high level - operationally similar business units - autonomous business unit leaders with limited discretion over processes - centralized (or federal) control over business process design - standardized data definitions but data locally owned with some aggregation at corporate - centrally mandated IT services - ANSWER replication Which two operating model types have high integration? - ANSWER coordination, unification Which two operating model types have low integration? - ANSWER diversification, replication Which two operating model types have high standardization? - ANSWER unification, replication Which two operating model types have low standardization? - ANSWER coordination, diversification Metlife is an example of which type of operating model? - ANSWER coordination Delta is an example of which type of operating model? - ANSWER unification ADT security services is an example of which type of operating model? - ANSWER diversification McDonald's is an example of which type of operating model? - ANSWER replication [Show More]
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