NHA CCMA Test 1: MA EXAM; Questions and Answers (Solved)
A. Create an addendum because the new information must be connected to the original
note. -Answer- 1. A patient presents to the outpatient department for a chest
...
NHA CCMA Test 1: MA EXAM; Questions and Answers (Solved)
A. Create an addendum because the new information must be connected to the original
note. -Answer- 1. A patient presents to the outpatient department for a chest x-ray and
sputum culture. The patient was referred from his primary care physician for a long-term
cough. The resident physician provides the initial interpretation of the x-ray film and
states "pneumonia" and signs the report. Seven days later the sputum culture indicates
a streptococcal infection. Which of the following actions should the medical office
assistant take?
A. Create an addendum because the new information must be connected to the original
note.
B. Create a new medical narrative that would take the place of the original, along with
an addendum.
C. Have the resident physician sign the original note and make an internal change
within the medical record.
D. Allow the note to stand because documentation continuity allows for effective
treatment of the patient.
B. deductible not met -Answer- 2. After receiving the EOB, the patient calls the office
asking for an explanation of charges. The statement appears as follows:
Total Charge for Service $252.00
Insurance paid $140.00
Patient Co-pay $20.00
Balance Due $92.00
The patient states, "I have insurance and have paid the co-pay." Which of the following
is the mostly likely reason the balance is the patient's responsibility?
A. the birthday rule applies
B. deductible not met
C. premiums due
D. pre-authorization not obtained
C. informed consent. -Answer- 3. The physician explains the procedure to the patient
and asks the medical office assistant to obtain consent and record the proper
documentation. Upon completion of this task, the medical office assistant alerts the
doctor that the patient is ready for the procedure. This scenario is an example of
A. implied consent.
B. verbal consent.
C. informed consent.
D. expressed consent.B. evacuate the immediate area. -Answer- 4. The medical office assistant smells smoke
at the work station. Upon investigation, he discovers a small fire in the trash receptacle
by the desk. He should first
A. activate EMS.
B. evacuate the immediate area.
C. notify the physician.
D. contain the fire.
C. the patient -Answer- 5. A patient who is insured by an HMO calls the office stating he
received a bill of $185. His deductible has already been met and he made the
copayment of $10 at the time of service. The HMO paid 80% of the charges. Which of
the following parties is responsible for the remaining balance?
A. a third party payer
B. the office
C. the patient
D. a PPO
D. a patient complaining of arm numbness and slurred speech -Answer- 6. Which of the
following phone calls to the medical office should be handled first?
A. a physician returning a page
B. a patient previously treated with a blood pressure of 142/90 aggressively asking for
refills
C. a patient concerned about HIV laboratory results
D. a patient complaining of arm numbness and slurred speech
A. the affected patients -Answer- 7. The medical office has experienced a breach of
patient information involving 200 patients, including Medicare patients. Which of the
following should the medical office notify first regarding the breach?
A. the affected patients
B. Center for Medicare and Medicaid Services (CMS)
C. Office of Civil Rights
D. Department of Health and Human Services (DHHS)
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