1.A user reports paper output from a printer has toner that is not sticking to the
page. The output smears when it is touched. A technician notes the appropriate
paper is being used. The toner appears to be low but is
...
1.A user reports paper output from a printer has toner that is not sticking to the
page. The output smears when it is touched. A technician notes the appropriate
paper is being used. The toner appears to be low but is a supported OEM
cartridge.
Which of the following would MOST likely fix this issue?
A. Replace the developer roll.
B. Replace the toner.
C. Find and remove any jammed paper.
D. Replace the fuser.
E. Replace the drum.
Answer: C
2.A technician connects an LCD projector to a computer located in a conference
room and receives the following error message signal out of range. Two minutes
later, the projector shuts itself off When the technician attempts to power the
projector back on. it takes more than 90 seconds for the bulb to turn on. and the
error message displays again.
Which of the following will MOST likely resolve the issue?
A. Removing excess dust from the projector's air filters
B. Decreasing the projector's color temperature settings
C. Adjusting the computer's output to a lower resolution
D. Moving the projector closer to the computer and using a shorter video cable
Answer: C
3.Which of the following, cloud models is BEST described as having resources
hosted on both remote cloud servers and on-premises servers?
A. Hybrid
B. Community
C. Private
D. Public
Answer: A
4.Which of the following should a technician verify before purchasing a PSU for
use in a computer with a high-end graphics card?
A. Wattage rating
B. Input 12V
C. Output 115V
D. Efficiency rating
Answer: A
5.A laptop is being upgraded. The machine currently has 4GB LPDDR3 soldered
to the motherboard and one available RAM slot.
Which of the following chips should be selected to upgrade the laptop?
A. 2GB LPDDR3 SoDIMM
B. 4GB LPDDR3 DIMM
C. 8GB DDR4 SoDIMM
D. 8GB LPDDR3 DIMM
Answer: A
6.A user is trying to make a purchase at a grocery store using a smartphone.
When the user touches the device to the payment terminal the following error
message appears on the phone Device not found.
Which of the following needs to be enabled''
A. Infrared
B. Bluetooth
C. NFC
D. Hotspot
E. OCR
Answer: A
7.A user is not receiving emails on a laptop. A technician is able to send emails
using the local client; however, no new emails are being received. The POP3 and
SMTP settings in the corporate email configuration look correct. The technician
notices a new antivirus program was installed on the machine recently.
Which of the following is MOST likely causing the problem?
A. The POP3 port is being blocked.
B. The email password stored is incorrect.
C. The user needs to enable TLS.
D. The user is not connected to the Internet.
Answer: A
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