WGU C202: Know to Pass Questions and Answers Already Passed

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WGU C202: Know to Pass Questions and Answers Already Passed HRM supports the organization by creating a system that ✔✔1. acquires, motivated, manages, develops, & retains talent. 2. Improve ef ... ficiency and contribute to revenue growth. 3. Complies with legal requirements and limits risk. What are 4 organizational risk? ✔✔1. Strategic 2. Operational 3. Financial 4. Compliance HRM's 6 Primary Functions that is used to support organizational leaders. ✔✔1. Staffing 2. Performance Management 3. Training & Development 4. Health & Safety 5. Employment-Relations Management 6. Rewards & Benefits They also provide professional development opportunities to employees to develop tomorrow leaders. HRM (Change in organization) ✔✔HRM communicates, builds trust, reduces uncertainty, and reinforces culture. Biggest Organizational change includes ✔✔Mergers & Acquisitons HRM (Culture) ✔✔"The way we do things around here" The norms, values, and assumptions within the organization that guide employees' attitudes and behaviors. Standards to resolve ethical dilemma ✔✔Common good, fairness, rights, utilitarian, & virtues. Common Good standard ✔✔Ask yourself: is this going to benefit all companies all over. Example: child labor, over-time. Fairness Standard ✔✔"Equality": Should everyone be treated equal? Rights Standard ✔✔Should I refuse to do it b/c it violates the law or company policy? Example: a Walmart manager asking you to give his family member an employee discount. Utilitarian Standard ✔✔"Scale": How can I balance doing more good than harm? Example: a company needing to cut back on expenses and is contemplating whether to let 5 pttimers go or reduce other staff's hours. Diversity (hiring all kinds of people) ✔✔Enables managers to hire, retain, and motivate the best talent, which helps maximizing organization's performance. Inclusion (giving all a seat at the table and including in them sharing ideas, promotions, ...) ✔✔They feel they are included, their voices are being heard. Affirmative Action ✔✔Proactive efforts to eliminate discriminations and its past effects. Executive Order 11246 in 1965 (EO 11246 '65) by President Johnson ✔✔Requires federal contractors to have affirmative action plan that set goals for hiring women and minorities. Federal Contractors ✔✔Employers are considered Federal Contractors. Protected Class ✔✔Groups underrepresented in employment Title VII- Civil Rights Act- race, religion, sex, national origin, color. ✔✔Portion of the Civil Rights Act of 1964 that prohibits employment discrimination. Protected class includes ✔✔Blacks, native Americans, Asian Americans, Hispanic Americans, women, handicapped persons, disabled veterans, and Vietnam war veterans. Disparate Treatment ✔✔Discrimination against protected class in employment decision (hiring, firing, promoting) It's intentional, obvious discriminatory words/actions, front end, individual or group in a protective class. Discrimination claims to EEOC (Equal Employment Opportunity. Commission) Adverse Impact ✔✔Unintentional, neutral words/actions, back end, entire protective class is discriminated against. Discrimination claims to EEOC Job Analysis: a systematics process used to identify and describe: ✔✔1. The important aspects of a job 2. The characteristics of worker needs to perform the job well. It's used to write/rewrite a job description, determine pay, and much more. Policy ✔✔Statement about "what we do" Example: each employees gets two weeks vacation Procedure ✔✔Steps or process that tell you "how we do it" Example: You must request time off two weeks in advance and have it signed of by your manager. Employee handbook ✔✔Explains policies, procedures, benefits, ... to ensure employer and employee know their rights and responsibilities. Sourcing ✔✔Where/how to get candidates Examples: what's the best way to reach ppl, reach out to a particular trade position, or post to a job board. How does sourcing affects recruiting? ✔✔Effective sourcing improves the compatibility of talent pools to open positions. Recruiting ✔✔Is doing it (placing the ad, going to the job fair, ...) Overall Interview Formats ✔✔1. Structured 2. Unstructured Structured Interview Format ✔✔Predetermined questions and scoring. Unstructured Interview Format ✔✔Impromptu questions and scoring. Individual Interview Questions ✔✔1. Behavioral 2. Case 3. Situational Behavioral Interview Questions ✔✔Ask about the past Example: Can you tell us a time when you ha [Show More]

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