Information Technology > QUESTIONS & ANSWERS > 2020 ServiceNow CSA Exam(questions & 100% correct answers/rationale) (All)

2020 ServiceNow CSA Exam(questions & 100% correct answers/rationale)

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What are the four components of Application Navigator - ✔✔All applications tab Favorites tab Your history tab Filter navigator Three components of the Now Platform Interface? - ✔✔Banner Fr... ame Application Navigator Content Frame Different interfaces for accessing ServiceNow instance? - ✔✔Now Platform UI Service Portal ServiceNow mobile Classic ServiceNow Agent What is a collection of users who share a common purpose? - ✔✔A Group A collection of permissions used to grant access to applications and other parts of the platform, and assign security rights - ✔✔A Role Name the Base system roles - ✔✔System Administrator Specialized Administrator Fulfiller (ITIL) Approver and Requester What is a column? - ✔✔One field What is the anatomy of list? - ✔✔Title Bar List Filters/Breadcrumbs Column Headings Column Header Search Field Values Name the context Menu types - ✔✔List Context Menu Column Context Menu Record Context Menu The three components that make up a filter condition - ✔✔Field Operator Value Defines the elements that appear when a user opens a form or a list - ✔✔A view [Show More]

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