Eastern Gateway Community College MGT 202 Organizational Behavior Unit 3 Quiz: Organizational Behavior - MGT202_1012.. Quiz Score: 29 out of 30

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Unit 3 Quiz: Organizational Behavior - MGT202_1012 1/14 Unit 3 Quiz Attempt History Attempt Time Score LATEST Attempt 1 116 minutes 29 out of 30 Score for this attempt: 29 out of 30 Submi ... tted Sep 5 at 2:43am This attempt took 116 minutes. Take the Quiz Again Question 1 1 / 1 pts With evidence-based decision-making, managers are encouraged to rely on data and information rather than their intuition. True False Question 2 1 / 1 pts In order to reduce groupthink, groups can assign a member to play the devil’s advocate. Unit 3 Quiz: Organizational Behavior - MGT202_1012 2/14 True False Question 3 1 / 1 pts An advantage to involving groups in decision-making is that you can incorporate different perspectives and ideas. True False Question 4 1 / 1 pts Which of the following describe an approach to decision-making that states that managers should systematically collect the best indications available to help them make effective decisions? Evidence-based Heuristics Satisficing Groupthink Brainstorming Unit 3 Quiz: Organizational Behavior - MGT202_1012 3/14 Question 5 1 / 1 pts Process conflict refers to conflict about the best way to do something as individuals explore various options together in order to identify superior solutions. True False Question 6 1 / 1 pts Which of the following represents the first step in the decision making process? Recognize that a decision needs to be made. Evaluate the effectiveness of selected alternative Select an alternative. Analyze the alternatives. Generate multiple alternatives. Question 7 1 / 1 pts Effective managers recognize that given the complexity of many tasks, some failures are inevitable. Unit 3 Quiz: Organizational Behavior - MGT202_1012 4/14 True False Question 8 1 / 1 pts Which two elements in emotional intelligence represent toggling back and forth between emotions and logic so that we analyze and understand our own emotions and then exert the necessary control to manage them as appropriate for the situation? Self-awareness and self-regulation Self-awareness and social skills Self-awareness and empathy Self-regulation and empathy Self-regulation and social skills Question 9 1 / 1 pts A reactive system is also called a(n) _______ system. reflexive logical methodical Unit 3 Quiz: Organizational Behavior - MGT202_1012 5/14 analytical reflective Question 10 1 / 1 pts Raine always has the tendency to selects the first acceptable solution without engaging in additional effort to identify the best solution. Raine’s tendency describes which of the following? Satisficing Bounded rationality Groupthink Confirmation bias Heuristics Question 11 1 / 1 pts According to Herzberg’s theory, an employee who stated, “I love my job, but I hate my pay”, would be: satisfied and dissatisfied satisfied dissatisfied Unit 3 Quiz: Organizational Behavior - MGT202_1012 6/14 neutral neither satisfied nor dissatisfied Question 12 1 / 1 pts The attractiveness of an alternative target or direction in expectancy theory is based on: hedonism equity reinforcement specificity pay Question 13 1 / 1 pts All of the following are determinants of individual performance in organizations EXCEPT: market competition motivation ability constraints Unit 3 Quiz: Organizational Behavior - MGT202_1012 7/14 accurate role perceptions Question 14 1 / 1 pts According to Alderfer, the more a person satisfies the growth need, the more important it becomes and the more strongly one is motivated to satisfy it. True False Question 15 1 / 1 pts The intention to exert effort in order to achieve a goal or target refers to what component of motivation? direction intensity persistence goal setting component cognitive dissonance Question 16 1 / 1 pts Unit 3 Quiz: Organizational Behavior - MGT202_1012 8/14 Expectancy theory differs from most motivation theories because it highlights the fact accurate performance measurement is not necessary. True False Question 17 1 / 1 pts Expectancy theory states that people: will choose the effort level that results in the maximum amount of positively valued outcomes perceive that performance is not related to outcomes perceive no relationship between effort and performance will exert the strongest effort when E1 or E2 is weak will exert the strongest effort when E2 is weak but not E1 Question 18 1 / 1 pts Which of the following components of Alderfer’s ERG theory is in agreement with Maslow? satisfaction progression frustration Unit 3 Quiz: Organizational Behavior - MGT202_1012 9/14 frustration regression aspiration aspiration progression Question 19 1 / 1 pts Each of the following are considered to be reasons why Alderfer’s ERG model is more useful than Maslow’s EXCEPT: ERG theory did a better job of identifying motivators than did Maslow. ERG does a better job of identifying different motivational categories. There is stronger evidence for three need categories and their order than for Maslow’s five need categories and their relative order. ERG more explicitly focuses attention upon movement through the set of needs in both directions. All of these are true why Alderfer’s ERG model is more useful than Maslow’s. Question 20 1 / 1 pts Maslow’s theory posits that to maximize employee motivation, employers must try to guide employees to the upper parts of the hierarchy. Unit 3 Quiz: Organizational Behavior - MGT202_1012 10/14 True False Question 21 1 / 1 pts Which of these is a behavioral consequence of feedback for employees? Persistence on the task Accuracy of the feedback Credibility of the source Fairness of system Employee expectations Question 22 0 / 1 pts Under the skills-based incentive program, employees are paid according to their skills level regardless of the actual tasks they are allowed to perform. r r True False Unit 3 Quiz: Organizational Behavior - MGT202_1012 11/14 Question 23 1 / 1 pts In performance appraisal of his 14 employees, Jermaine fails to recognize either very good or very poor performers. Which of the following errors reflects Jermaine’s action? Central tendency Leniency Strictness Halo effect Recency Question 24 1 / 1 pts The ______ technique begins by selecting a job that can be described in observable behaviors. BARS Delphi BOS Hybrid Assessment centers Unit 3 Quiz: Organizational Behavior - MGT202_1012 12/14 Question 25 1 / 1 pts Particularly prevalent with managerial personnel, ______ about pay rates seems to be a widely accepted practice in work organizations. secrecy openness uncertainty recognition barter system Question 26 1 / 1 pts A(n) _______ benefits program can also be referred to as a flexible benefits programs. cafeteria value intangible satisfaction qualitative Question 27 1 / 1 pts Unit 3 Quiz: Organizational Behavior - MGT202_1012 13/14 One of the most serious drawbacks of this technique is its openness to ______ errors. halo effect and recency similar to me, recency, and strictness leniency, halo effect, and recency central tendency, strictness, and leniency All of these. Question 28 1 / 1 pts Which of these techniques is used almost exclusively among managerial personnel? Assessment centers Critical incidents BARS Graphic rating scales MBOs Question 29 1 / 1 pts The organization invests status and _____ in the exchange process between employee and organization. Unit 3 Quiz: Organizational Behavior - MGT202_1012 14/14 recognition creativity productivity knowledge Skills Question 30 1 / 1 pts Susan has a reputation as “a wonderful supervisor” during performance evaluation as all her employees always gets a 5 out of 5 on all criteria. Which of the following errors reflects Susan’s action? Leniency Strictness Central tendency Halo effect Recency Quiz Score: 29 out of 30 [Show More]

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