SHRM-CP - PRACTICE EXAM(QUESTIONS & 100% CORRECT ANSWERS)1) A specialized field which works on engineering the work environment is: A. industrial
existentialism. B. ergonomics. C. environmentalism. D. engineering design
...
SHRM-CP - PRACTICE EXAM(QUESTIONS & 100% CORRECT ANSWERS)1) A specialized field which works on engineering the work environment is: A. industrial
existentialism. B. ergonomics. C. environmentalism. D. engineering design - ✔✔B.
ergonomics.
2) A primary advantage of unstructured versus structured interviewing techniques is
that: A. structured interviews take less time B. in an unstructured interview, the
interviewer can ask follow-up questions and pursue points of interest as they develop C.
unstructured interviews are in compliance with EEOC regulations, whereas structured
interviews are not D. unstructured interviews are more cost effective - ✔✔B. in an
unstructured interview, the interviewer can ask follow-up questions and pursue points of
interest as they develop
3) A common repatriation problem for international companies is that: A. repatriation
usually precipitates employee grievances B. there is usually high employee turnover
following repatriation C. repatriated employees usually demand significantly higher
salaries D. repatriated employees generally do not wish to return to the U.S. - ✔✔B.
there is usually high employee turnover following repatriation
4) If an OSHA inspector shows up at the workplace, the first step an HR professional
should take is: A. check and verify the inspector's credentials B. close the workplace
and send the employees home C. deny any violation noted by the inspector D. secure
all health and safety related company records in a locked location - ✔✔A. check and
verify the inspector's credentials
5) Comparing the expense of a program versus its projected and identifiable results is
using which planning technique? A. Zero-based budgeting B. MBO C. Cost-benefit
analysis D. Variable budgeting - ✔✔C. Cost-benefit analysis
6) Frederick Taylor is noted for his contribution to: A. performance appraisal systems B.
"humanizing" the workplace C. Making the work process more efficient and less
fatiguing D. Pension reform - ✔✔C. Making the work process more efficient and less
fatiguing
7) An HR professional is investigating reasons for job turnover among company
employees moving from one job or department to another. Which data collection
method would provide the information without interdepartmental conflicts? A. Surveys to
all employees who have changed positions within the last year. B. Group interviews with
employees and previous supervisors to discuss reasons for job changes. C. Search
through performance appraisal files and personnel records to learn reasons for job
turnover within the company. D. Questionnaires distributed only to employees who have
changed positions - ✔✔C. Search through performance appraisal files and personnel
records to learn reasons for job turnover within the company.
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