TEST BANK for CompTIA A+ Guide to IT Technical Support, 10th Edition by Jean Andrews, Joy Dark Shelton, Jill West

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Test Bank for CompTIA A+ Guide to IT Technical Support, 10th Edition,10e by Jean Andrews, Joy Dark, Jill West TEST BANK ISBN-13: 9780357392713 Full chapters included Introduction: CompTIA A+ Guid... e to IT Technical Support Chapter 1: Taking a Computer Apart and Putting It Back Together Exploring a Desktop Computer First Look at Laptop Components Chapter 2: All about Motherboards Motherboard Types and Features Using BIOS/UEFI Setup to Configure a Motherboard Updating Motherboard Drivers and BIOS/UEFI Installing or Replacing a Motherboard Chapter 3: Supporting Processors and Upgrading Memory Types and Characteristics of Processors Selecting and Installing a Processor Memory Technologies How to Upgrade Memory Chapter 4: Supporting the Power System and Troubleshooting Computers Cooling Methods and Devices Selecting a Power Supply Strategies to Troubleshoot Any Computer Problem Troubleshooting the Electrical System Troubleshooting the Motherboard, Processor, and RAM Chapter 5: Supporting Hard Drives and Other Storage Devices Hard Drive Technologies and Interface Standards How to Select and Install Hard Drives Supporting Other Types of Storage Devices Troubleshooting Hard Drives Chapter 6: Supporting I/O Devices Basic Principles for Supporting Devices Identifying and Installing I/O Peripheral Devices Installing and Configuring Adapter Cards Supporting the Video Subsystem Troubleshooting I/O Devices Customizing Computer Systems Chapter 7: Setting Up a Local Network Types of Networks and Network Connections Connecting a Computer to a Local Network Setting Up a Multifunction Router for a SOHO Network Troubleshooting Network Connections Chapter 8: Network Infrastructure and Troubleshooting Understanding TCP/IP and Windows Networking Local Network Infrastructure Setting Up and Troubleshooting Network Wiring Troubleshooting Network Connections Chapter 9: Supporting Mobile Devices Types of Mobile Devices Mobile Device Operating Systems Configuring and Syncing a Mobile Device Securing a Mobile Device The Internet of Things (IoT) Troubleshooting Mobile Devices Chapter 10: Virtualization, Cloud Computing, and Printers Client-Side Virtualization Cloud Computing Printer Types and Features Using Windows to Install, Share, and Manage Printers Printer Maintenance Troubleshooting Printers Chapter 11: Windows Versions and Customer Service Windows Interfaces Windows Tools for Users and Technicians How Windows Controls Access to Network Resources What Customers Want: Beyond Technical Know-How Chapter 12: Installing Windows How to Plan a Windows Installation Installing Windows 10, Windows 8.1, and Windows 7 What to Do after a Windows Installation Special Concerns When Working in a Large Enterprise Chapter 13: Maintaining Windows Scheduling Preventive Maintenance Backup Procedures Managing Files, Folders, and Storage Devices Using a Command-Line Interface (CLI) Remote Connections Chapter 14: Troubleshooting Windows after Startup Concepts and Windows Tools for Solving Problems with Windows, Applications, and Hardware Best Practices to Troubleshoot Windows-Related Problems Slow Startup and Slow Performance Application Errors and Crashes An Application Fails to Uninstall Troubleshooting Hardware Problems in Windows Chapter 15: Troubleshooting Windows Startup Understanding the Boot Process What to Do before a Problem Occurs Tools for Least Invasive Solutions Options to Reinstall Windows Troubleshooting Specific Windows Startup Problems Chapter 16: Securing and Sharing Windows Resources Securing a Windows Personal Computer Controlling Access to Folders and Files Using Active Directory Domain Services Chapter 17: Security Strategies and Documentation Protecting Network Resources Dealing with Malicious Software on Personal Computers Best Practices for Documentation and Security Policies Chapter 18: macOS, Linux, and Scripting macOS for Macintosh Computers Linux Operating System [Show More]

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