Rasmussen College MDC 1 Exam 1 Desire to understand and be sensitive to feelings, beliefs and situation. - ANS-Empathy This is the expression of value and flexibility to meet the patients' needs... based on their unique situation. - ANS-Respect Ability to respond truthfully. - ANS-Genuineness Ability to respond using specific terms - ANS-Concreteness This is used to clarify the message received or decoding the actual meaning. - ANS-Confrontation Be aware of cultural preferences related to eye contact, space, and touch. - ANS-Therapeutic communication within cultures Socially transmitted behaviors, arts, beliefs, values, customs, lifeways and other characteristics that guide decision making. - ANS-Culture - Provide identity and sense of belonging - Consist of common beliefs & practices - Material (clothing, art) and non-material (language, beliefs). - Dynamic & adaptive - Complex - Diverse - Influences thinking and activities - ANS-Culture Characteristics [Show More]
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