Health Care > EXAM > WGU C429 Healthcare Operations Management Latest 2022 Graded A (All)
improve employee performance through observation and feedback e.g. hospital is opening soon and conducting drills. CNO observes that the last several drills have slow response times for some units. ... ✔✔Manager participation with Debriefing Meeting with employees to understand their concerns ✔✔promote a sense of teamwork among employees. e.g. hospital is opening soon. CNO learns that several employees are getting into arguments. Asking employees to work together ✔✔resolve department issues like too much overtime e.g. a CNO has a goal to reduce overtime use by 60% but there are several open positions and others are requesting time off. Shadowing ✔✔on-the-job observation. improves functionality through reducing inter-professional rivalries. e.g. CNO is concerned with lack of coordination between VAS (voluntary ambulance services) and the emergency department. shadow each other for understanding. e.g. a physician w [Show More]
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