Write With Purpose / Page 4.1 Introduction INTRODUCTION Over the first three weeks of this course, you developed your communication skill by practicing active listening and using effective speakin g t... echniques. For the next three weeks, you’ll continue to hone your communication skill by focusing on written communication—any type of message that uses the written word, be it an email, a text, a letter, or a sticky note. Written communication is essential to the modern workplace because it allows people to communicate in a way that can be saved and accessed even when they’re not face to face. You can use written communication to send an email to your boss, create handbooks and contracts, or text a colleague. No other form of communication lets you plan so much or communicate with such efficiency. But because written communication is permanent and so easily accessed, it’s important that the information it conveys is accurate. Including an error in a contract will almost always be more serious than misspeaking during a hallway conversation. Mistakes in written communication are usually the result of poor planning, disorganized writing, or a lack of editing. Written communication is essential because it allows people to communicate in a way that can be saved and accessed even when they’re not face to face. [Show More]
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