FinCert Exam Review 2022/2023 with complete Solution

It is important to make them feel __________ and __________ - ANSWER comfortable and welcomed __________ prompt someone to explore and analyze their emotions and feelings - ANSWER Open-ended question __________ col ...

It is important to make them feel __________ and __________ - ANSWER comfortable and welcomed __________ prompt someone to explore and analyze their emotions and feelings - ANSWER Open-ended question __________ collect factual information - ANSWER Closed-ended question Give __________ for responses time - ANSWER time Questions should be asked in a ___________________________ way - ANSWER non-judgmental It is important to ________________ your mentoring session - ANSWER document Helps to _____________________ what was accomplished for the next time you work together - ANSWER remember Part of being an effective mentor is being a ____________________________ - ANSWER good listener Listening = ________________ + __________________ what you have been told - ANSWER hearing and understanding ___________________- restating exactly what you have heard from the student - ANSWER rephrasing __________________- clarify the response - ANSWER paraphrasing ___________________- focus on just the main points of the response - ANSWER summarizing Stay _________________ and _________________ throughout the session - ANSWER positive and upbeat ____________________ the student to take the next steps you discuss together - ANSWER encourage Every mentoring session should end on a __________________ note - ANSWER positive Give the student a printed action plan with: ___________________ and ___________________ - ANSWER campus resources and your contact information (if appropriate) ________________- vocal communication, language - ANSWER verbal ________________- wordless cues (tone of voice, loudness, inflection, pitch, body language, gestures, posture, etc.) - ANSWER non-verbal What form of communication is more subtle and harder to pick up on? - ANSWER non-verbal communication Intuitor Communicators - ANSWER Intuitor Communicators are big picture individuals who are inspirational, visionary and conceptual. They prefer to exist in the world of theories and possibilities and gain more satisfaction from planning, strategizing than from actual implementation. These individuals are creative problem solvers and inspire others to think outside of the box. Intuitors communicate concepts and insights but may not always have factual basis or understand how their ideas will actually work. Because they focus on possibilities, they move quickly from topic to topic. They often assume others understand their ideas without full explanation or that they think the same as they do. They are very convinced of the value of their ideas and contributions and may become irritated or defensive when others challenge their conclusions. This style is frequently criticized for being unrealistic and impractical. Thinker Communicators - ANSWER Thinker Communicators are individuals that value logic, objectivity and analysis. They are not easily influenced by emotions and often believe emotions really have no place in decision making. These individuals prefer to analyze data or historical information when developing current solutions. Thinkers are even tempered and tend to treat others fairly. Thinkers communicate directly and are concerned more with honesty and accuracy. This tendency can be perceived as blunt and insensitive, and frequently inhibits building and nurturing relationships. Because thinkers are logical and factual, they assume everyone understands them and sees things the same way they do. This style is often criticized for being too cautious and conservative. Senser Communicators - ANSWER [PA1]Senser Communicators are individuals who are results oriented and value deadlines and projects. This style has a high need to achieve but also they are very practical. These individuals will only commit themselves to a project or an idea once they know all the details and they have determined there is a high likelihood of success. Sensers tend to be more down-to-earth, energetic and are detail-oriented individuals. Though they can conceptualize, they prefer specifics. These individuals have high standards and are frequently perfectionists and expect that of others. They are very direct in their communication, with little patience for people who