Body activities such as breathing, circulation, and heartbeat are regulated by the - ANSWER B. Autonomic nervous system
Which gas is brought into the body, and which is eliminated by the respiratory system? - ANSWER D
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Body activities such as breathing, circulation, and heartbeat are regulated by the - ANSWER B. Autonomic nervous system
Which gas is brought into the body, and which is eliminated by the respiratory system? - ANSWER D. Oxygen, carbon dioxide
The muscular tissue of the heart is called the - ANSWER C. Myocardium
Blood enters the right atrium of the heart from the - ANSWER B. Vena cava
The disorder characterized by degeneration of the myelin sheath is - ANSWER A. Multiple sclerosis
The functional, microscopic filtration unit of the kidney is the - ANSWER B. Nephron
The testes produce - ANSWER D. Both A and B. A - Sperm; B - Testosterone
The amount of circulating blood in the body of an average adult is about - ANSWER D. 6 liters
The main function of white blood cells is to - ANSWER B. Defend the body against invading bacteria and viruses
The process that stops bleeding is called - ANSWER B. Hemostasis
The spinal cavity contains the - ANSWER C. Spinal cord
Air is brought into the lungs by way of the - ANSWER C. Trachea
The longest and strongest bone of the skeleton is the - ANSWER A. Femur
The dome-shaped muscle that separates the thoracic cavity from the abdominal cavity is the - ANSWER C. Diaphragm
Which of the following organs serves as a reservoir for blood? - ANSWER D. Spleen
The skin performs all of the following functions EXCEPT - ANSWER A. Nitrogen-containing waste excretion
The vocal cards are located in the - ANSWER B. Larynx
Otitis media is an inflammatory condition of the - ANSWER A. Ear
Insulin is produced in the - ANSWER C. Pancreas
If a patient is diagnosed with enteritis, which part of the digestive tract is inflamed? - ANSWER D. Intestines
Which portion of the external ear is shaped to catch sound waves? - ANSWER B. Pinna
The peripheral nervous system is made up of - ANSWER B. Peripheral nerves
Another name for the eardrum is the - ANSWER D. Tympanic membrane
Legally, a physician - ANSWER D. None of the above (A - May not refuse to accept a patient if he or she chooses; B - May refuse to provide follow-up care after treatment; C - Must provide a medical history to the patient's insurance company if the insurance company so requests
In order to release medical information to another source - ANSWER B. The patient must sign a release form
In order for a contract to be enforceable, the contract must include - ANSWER D. All of the above (A - An offer; B - A consideration; C - An acceptance
The medical record of a patient who is a minor should be kept - ANSWER D. Until the patient reaches the age of majority, plus the number of years for the statue of limitations in the particular state
The medical record is owned by - ANSWER D. The physician/clinic
Establishing and maintaining policies and procedures that protect the medical office and staff from lawsuits is called - ANSWER B. Risk management
Statute of limitations refers to - ANSWER C. The time period allowed for beginning a lawsuit for malpractice
It is important for patients to understand their responsibility in relation to their medical record. The patient needs to understand all of the following EXCEPT - ANSWER B. The medical terminology used in the record
Which of the following best demonstrates confidentiality of the patient record? - ANSWER C. Records should not be left on desks or counters where patients may see them
For office surgery, a consent form must be signed - ANSWER A. Before the patient has been administered any medication
Mabel, who is terminally ill, is adamant that no "heroic" measures be taken should she become incompetent, This request would be detailed in Mabel's - ANSWER A. Living will
In most states, a physician is required to report - ANSWER D. Both A and C (A - Death; C - Specific infectious, communicable, or contagious diseases)
Informed consent is established when the patient - ANSWER B. Is told by the physician of any risks, hazards, or possible complication with the treatment in terms that the patient fully understands
A medical assistant is considered to be a professional. This means that a medical assistant has - ANSWER D. All of the above (A - A number of rights; B - A number of responsibilities; C - The proper education and training
The patient is a mentally challenged adult. The adult who accompanied the patient has some errands to do. How should the medical office staff handle this situation? - ANSWER C. Tell the accompanying adult that he or she must remain in the office with the patient
The opposite of anterior is - ANSWER A. Posterior
The prefix HYPER- means - ANSWER A. Above
Joint pain may be charted as - ANSWER D. Arthrodynia
Otoplasty is a surgical procedure performed on the - ANSWER D. Ear
The clinical term for farsightedness is - ANSWER B. Hyperopia
Inflammation of the brain is - ANSWER B. Encephalitis
An enlargement of the heart is termed - ANSWER D. Cardiomegaly
The combining form XANTHO- indicates the color - ANSWER D. Yellow
The suffix -EMIA refers to - ANSWER B. Blood
The plural of "appendix" is - ANSWER B. Appendices
After an initial period of denial, terminally ill Janet moved to the second phase of the grieving process, which is - ANSWER C. Anger
Understanding the feelings that a patient has in both an intellectual and an emotional way is called - ANSWER B. Empathy
A patient has been diagnosed with high blood pressure. The medical assistant should instruct her to restrict her intake of - ANSWER B. Sodium
Teaching modalities planned for a patient who has just been diagnosed with diabetes should include all of the following EXCEPT - ANSWER B. Relying on only one teaching method
There are three important areas of learning. They are - ANSWER B. Cognitive, affective, and psychomotor
Patient teaching is very important to the prognosis for the patient. Any teaching should therefore be - ANSWER B. Documented as part of the patient medical record
A patient is diagnosed with a very elevated blood pressure. Which of the following will make it most difficult for her to learn about dietary modifications? - ANSWER B. She doesn't know how to read food labels
Factors that could interfere with the effectiveness of the communication process include - ANSWER D. All of the above (A - Anxiety; B - Cultural differences; C - Language barriers
In communicating with patients, the medical assistant can make sure that the patient has correctly received a message by - ANSWER B. Asking the patient to repeat the message
The word GRAVIDA refers to - ANSWER A. Pregnancy
When the medical assistant does not understand what the patient has said, which of the following would be appropriate to clarify the communication?` - ANSWER C. "I'm sorry, I did not understand what you just said. Could you please repeat it?"
Insulin is produced in the - ANSWER C. Pancreas
The medical term for high blood pressure is - ANSWER A, Hypertension
The combining form that indicates BLACK is - ANSWER C. Melan/o
A minor offense that usually results in only a fine is a(n) - ANSWER C. Infraction
A keloid is - ANSWER E. An abnormal scar formation
The infant is able to equate sound with action, smiles at self in mirror, and has increased interest in exploration at - ANSWER C. 8 months
The plural form of IRIS is - ANSWER C. Irides
Licensure - ANSWER D. All of the above (A - Is a mandatory credential to practice medicine; B - Can be revoked or suspended; C - Is the strongest form of administrative regulation)
CPT codes are updated annually. In an updated book, a darkened triangle in front of the code indicates that - ANSWER C. The description has been changed or modified
The codes that cover the service-oriented rather the procedure-oriented services are in the numerical range of - ANSWER A. 99201 to 99499
Claims may be rejected or underpaid if the CPT code - ANSWER B. Is not backed up with documentation from the patient record
The fixed amount of money that an insured patient is required to pay each time he or she receives treatment is called the - ANSWER B. Co-payment
Julie Ann's father is serving in the Marine Corps. Her medical care is covered by - ANSWER C. TRICARE
When the office accepts payments directly from the insurance company, it is called - ANSWER A. Assignment of benefits
The insurance plan for the indigent is - ANSWER B. Medicaid
Margo and Rob both work and participate in the health insurance plans offered by their separate employers. When Margo and Rob use their insurance, they are regulated by a term known as - ANSWER C. Coordination of benefits
Under the HMO concept, there is only a - ANSWER C. Co-payment
Patients who are injured at work and covered under workers' compensation should - ANSWER B. Have separate medical and financial records
The insurance plan that provides for care for patients who are suffering from end-stage kidney disease is - ANSWER D. Medicare
For each patient, the charges and payments should be recorded on an individualized - ANSWER B. Ledger card
Superbills - ANSWER D. All of the above (A - Can be used as charge slips; B - May be ordered to fit the specific practice; C - List services provided and codes)
The petty cash account should be - ANSWER D. All of the above (A - Accounted for in a journal; B - Used for small items only; C - Used for small amounts of money)
Usually medical offices utilize a system for billing known as - ANSWER D. Cycle billing
An account requires collection activity if it has an outstanding balance after - ANSWER C. 90 days
When writing to the patient who has a delinquent account, the office cannot threaten to send a account to collection - ANSWER A. Unless the practice is prepared to follow through
The medical assistant often is required to make appointments for the patient with a specialist or surgeon. This type of appointment is called - ANSWER A. A referral
POMR stands for - ANSWER B. Problem-oriented medical record
The methodology of scheduling patients with similar problems or conditions on certain days is called - ANSWER B. Clustering
If an unscheduled patient should show up at the office with an apparent emergency condition, that patient is - ANSWER C. Seen by a physician immediately, ahead of patients who may be waiting
Which condition may not require a same-day appointment? - ANSWER C. Cold with runny nose
A 2-year-old girl was found by her mother sitting in a corner of the kitchen sucking on an ant trap. The mother called the office and was instructed by the medical assistant to - ANSWER A. Remain on the telephone while the office called the poison control center
Which of the following is not a correct complimentary closing for a letter from the medical office? - ANSWER A. Cordially
The postage class most used in the medical office is - ANSWER B. First class mail
After the mail is opened, it should be - ANSWER C. Stamped with a date stamp
Which letter type is the most time-efficient because it does not use excessive tab indents for the address, complimentary close, or signature? - ANSWER A. Full block
The most common method of filing is - ANSWER C. Alphabetical
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