Which of the following planes divides the body into anterior and posterior portions? - ANSWER Transverse
Which of the following systems pumps and distributes blood throughout the body? - ANSWER Cardiovascular
The 4
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Which of the following planes divides the body into anterior and posterior portions? - ANSWER Transverse
Which of the following systems pumps and distributes blood throughout the body? - ANSWER Cardiovascular
The 4 major types of tissue in the body are - ANSWER Muscle, nervous, epithelial, and connective
The upper respiratory tract includes all of the following EXCEPT the - ANSWER Bronchi
The accessory organs include the - ANSWER Gallbladder, liver, and pancreas
Hydrocele means - ANSWER Swelling of the testes
All of the following are true about leukocytes EXCEPT - ANSWER Leukocytes are responsible for blood clotting
Tendonitis is a(n) - ANSWER Inflammation of the tendon
The function of the skin includes all of the following EXCEPT - ANSWER Transportation of immune cells
The nucleus is - ANSWER The control center that directs the activity of the cell
Cholelithiasis is - ANSWER Gallstones
The sensory organs include all of the following EXCEPT - ANSWER The pharynx
Which of the following terms means "the surgical removal of the kidney"? - ANSWER Nephrectomy
The combing form cost/o refers to which of the following anatomic structures? - ANSWER Rib
All of the following compoents are a part of the Sigmund Freud's theories of psychology EXCEPT - ANSWER Behaviorism
Which of the following terms means "difficulty swallowing"? - ANSWER Dsyphagia
Cognitive theory offers an approach to psychology that encourages individuals to examine - ANSWER Errors in their thinking
Which suffix means " surgical repair"? - ANSWER Plasty
Which of the following conditions is commonly known as a bruise? - ANSWER Hematoma
Each of the following identifies one of Elizabeth Kubler- Ross's 5 stages of grief EXCEPT - ANSWER Shock
The most accurate definition of "defense mechanisms" in psychology is - ANSWER Strategies individuals use to avoid difficult or painful feelings
All of the following statements about renewing the CMA credential are true EXCEPT - ANSWER The CMA credential is required in order to practice in the medical assisting profession
Which certifying agency allows a medical assistant to use the CMA credential? - ANSWER Commission on Accreditation of Allied Health Education Programs (CAAHEP)
Which type of resume is written specifically for an advertised job? - ANSWER Letter of recommendation
Which of the following incoming calls should the medical assistant transfer immediately to the physician? - ANSWER The emergency room calling about admitting an established patient with chest pain
A physician who specializes in disorders of the eye is known as which of the following? - ANSWER opthalmologist
When the medical assistant is preparing to answer incoming calls, what supplies or items should he or she have readily available ? - ANSWER Appointment book, calender, message pad or notepad, and pen and pencil
The information needed to make a return appointment for an established patient includes all of the following EXCEPT - ANSWER Patient's employer
A patient's neighbor calls, stating that she is concerned about her friend and would like to know what is wrong with the patient The medical assistant should: - ANSWER Tactfully refuse to release any patient information without the patient's written permission
When responding to a hearing-impaired caller, the medical assistant should - ANSWER Speak a little more slowly and little more loudly
The best way to handle an unidentified caller who insists on speaking with the physician but refuses to give her phone number or the reason for her call would be to - ANSWER Ask the caller to send a letter to the physician
Which of the following conditions is most characteristic of an asthma attack? - ANSWER Dyspena
To obtain confidential patient information which caller does NOT need a patient's written consent? - ANSWER Referring Physician
Which of the following situations is NOT considered to be a reportable incident? - ANSWER A negative result for HIV
Which of the following terms means "the thing speaks for itself" when applied to the law of negligence? - ANSWER Res ipsa loquitur
Which type of insurance would cover the medical expenses of an employee injured on the job? - ANSWER Worker's compensation
All of the following are reasons for the proper documentation of procedures performed in a medical office EXCEPT - ANSWER Information documented in the medical record may be used to reassure an employer about the health of an employee
Which of the following terms refers to the narrowing of the urethra? - ANSWER Urethrostenosis
Which of the following is the correct spelling of the term for an enlarged spleen? - ANSWER Splenomegaly
The Personnel Record Act prohibits an employer from keeping information about - ANSWER An employee's political affiliation
Which of the following is an example of an open-ended question? - ANSWER "Would you please describe the exercises you do each day that tend to cause the chest pain you are experiencing?"
When should the W-2 form, the wage and tax statement, be given to an employee? - ANSWER Annually in January
All of the following may interfere with a therapeutic relationship between the patient and the healthcare provider EXCEPT: - ANSWER Empathy
Which of the following statements would be an example of stereotyping ? - ANSWER All elderly patients have difficulty walking
Which of the following terms refers to the surgical removal of a lymph node? - ANSWER Lymphadenectomy
Which of the following is NOT considered a special accessibility alteration designed just for disabled patients coming to the physician's office? - ANSWER Mats on the floors near entryways to prevent patient falls because of wet floors
Which organization registers physicians to prescribe controlled substances? - ANSWER Drug Enforcement Administration (DEA)
Which of the following describes a wrong and unlawful act performed y a physician? - ANSWER Malfeasance
A legal, valid contract may include all of the following EXCEPT - ANSWER Any 2 individual
Which of the following terns describes written statements made to damage a individual's reputation? - ANSWER Libel
All of the following actions many result in revocation of a physician's licences EXCEPT: - ANSWER Prescribing legal drugs
A healthcare agent with durable power of attorney is - ANSWER The person chosen to make the final decisions about the patient's end-of-life healthcare
Which of the following situation is NOT considered to be a reportable incidence? - ANSWER Case of bronchitis
The Occupational Safety and Health Act was legislation passed to ensure all of the following EXCEPT: - ANSWER More control for employers over employee non-worker hours
Which of the following federal agencies was formed as the first attempt to establish consumer protection in the manufacture of drugs and foods? - ANSWER FDA (Food Drug Administration)
The Clinical Laboratory Improvement Act of 1988 was developed for all the following reasons EXCEPT: - ANSWER To increase the waiting time for specimen results
All of the following accommodations may be made o comply with the regulation s recommended in the Americans with Disabilities Act EXCEPT: - ANSWER Replacing stairs with elevators in all buildings
Which of the following terms states that a physician is liable for the negligent actions of any employee working under his or her supervision? - ANSWER Respondeat superior
The process of preparing documents by converting dictated physician notes into written documents is called - ANSWER Transcription
Which of the following would be the bet salutation to use in a business letter? - ANSWER Best regards
Which device protects a computer from electrical damage? - ANSWER Surge protector
All of the following are examples of computer hardware EXCEPT: - ANSWER System software
Which of the following is a pointing device that notifies the user where the next letter, number, or symbol will be placed? - ANSWER Cursor
Which of the following is NOT a subjective symptom? - ANSWER Fever
Who owns a patient's medial record? - ANSWER The information in the record is owned by the patient, and the physician or medical facility that created the record owns the paper medical record.
Medical records are used for all of the following reasons EXCEPT: - ANSWER To keep track of the patient's financial transactions.
Medical records are classified as - ANSWER Closed, active, or inactve
Which type of medical record filing system offers the most privacy? - ANSWER Numeric
All of the following are advantages of the numeric filing system EXCEPT: - ANSWER An alphabetic card system
All of the following statements describe strict chronological filing EXCEPT: - ANSWER The problem list is arranged according to the patient's past history
Which of the following would be considered an example of objective clinical evidence? - ANSWER High blood pressure, elevated temperature, and swollen ankle
All of the following should be considered when selecting new file cabinets for a medical office EXCEPT: - ANSWER Whether or not the office uses color-coded files
Which type of mail should be used when proof is needed that patient received a letter sent by physician's office? - ANSWER Certified mail
How many digits are contained in the ZIP+4? - ANSWER 9
Where on an envelope should notations such as "Confidential" and "Personal" be included? - ANSWER Typed directly below the return address
Which of the following planes divides the body into anterior and posterior portions? - ANSWER Transverse
Which of the following systems pumps and distributes blood throughout the body? - ANSWER Cardiovascular
The 4 major types of tissue in the body are - ANSWER Muscle, nervous, epithelial, and connective
The upper respiratory tract includes all of the following EXCEPT the - ANSWER Bronchi
The accessory organs include the - ANSWER Gallbladder, liver, and pancreas
Hydrocele means - ANSWER Swelling of the testes
All of the following are true about leukocytes EXCEPT - ANSWER Leukocytes are responsible for blood clotting
Tendonitis is a(n) - ANSWER Inflammation of the tendon
The function of the skin includes all of the following EXCEPT - ANSWER Transportation of immune cells
The nucleus is - ANSWER The control center that directs the activity of the cell
Cholelithiasis is - ANSWER Gallstones
The sensory organs include all of the following EXCEPT - ANSWER The pharynx
Which of the following terms means "the surgical removal of the kidney"? - ANSWER Nephrectomy
The combing form cost/o refers to which of the following anatomic structures? - ANSWER Rib
All of the following compoents are a part of the Sigmund Freud's theories of psychology EXCEPT - ANSWER Behaviorism
Which of the following terms means "difficulty swallowing"? - ANSWER Dsyphagia
Cognitive theory offers an approach to psychology that encourages individuals to examine - ANSWER Errors in their thinking
Which suffix means " surgical repair"? - ANSWER Plasty
Which of the following conditions is commonly known as a bruise? - ANSWER Hematoma
Each of the following identifies one of Elizabeth Kubler- Ross's 5 stages of grief EXCEPT - ANSWER Shock
The most accurate definition of "defense mechanisms" in psychology is - ANSWER Strategies individuals use to avoid difficult or painful feelings
All of the following statements about renewing the CMA credential are true EXCEPT - ANSWER The CMA credential is required in order to practice in the medical assisting profession
Which certifying agency allows a medical assistant to use the CMA credential? - ANSWER Commission on Accreditation of Allied Health Education Programs (CAAHEP)
Which type of resume is written specifically for an advertised job? - ANSWER Letter of recommendation
Which of the following incoming calls should the medical assistant transfer immediately to the physician? - ANSWER The emergency room calling about admitting an established patient with chest pain
A physician who specializes in disorders of the eye is known as which of the following? - ANSWER opthalmologist
When the medical assistant is preparing to answer incoming calls, what supplies or items should he or she have readily available ? - ANSWER Appointment book, calender, message pad or notepad, and pen and pencil
The information needed to make a return appointment for an established patient includes all of the following EXCEPT - ANSWER Patient's employer
A patient's neighbor calls, stating that she is concerned about her friend and would like to know what is wrong with the patient The medical assistant should: - ANSWER Tactfully refuse to release any patient information without the patient's written permission
When responding to a hearing-impaired caller, the medical assistant should - ANSWER Speak a little more slowly and little more loudly
The best way to handle an unidentified caller who insists on speaking with the physician but refuses to give her phone number or the reason for her call would be to - ANSWER Ask the caller to send a letter to the physician
Which of the following conditions is most characteristic of an asthma attack? - ANSWER Dyspena
To obtain confidential patient information which caller does NOT need a patient's written consent? - ANSWER Referring Physician
Which of the following situations is NOT considered to be a reportable incident? - ANSWER A negative result for HIV
Which of the following terms means "the thing speaks for itself" when applied to the law of negligence? - ANSWER Res ipsa loquitur
Which type of insurance would cover the medical expenses of an employee injured on the job? - ANSWER Worker's compensation
All of the following are reasons for the proper documentation of procedures performed in a medical office EXCEPT - ANSWER Information documented in the medical record may be used to reassure an employer about the health of an employee
Which of the following terms refers to the narrowing of the urethra? - ANSWER Urethrostenosis
Which of the following is the correct spelling of the term for an enlarged spleen? - ANSWER Splenomegaly
The Personnel Record Act prohibits an employer from keeping information about - ANSWER An employee's political affiliation
Which of the following is an example of an open-ended question? - ANSWER "Would you please describe the exercises you do each day that tend to cause the chest pain you are experiencing?"
When should the W-2 form, the wage and tax statement, be given to an employee? - ANSWER Annually in January
All of the following may interfere with a therapeutic relationship between the patient and the healthcare provider EXCEPT: - ANSWER Empathy
Which of the following statements would be an example of stereotyping ? - ANSWER All elderly patients have difficulty walking
Which of the following terms refers to the surgical removal of a lymph node? - ANSWER Lymphadenectomy
Which of the following is NOT considered a special accessibility alteration designed just for disabled patients coming to the physician's office? - ANSWER Mats on the floors near entryways to prevent patient falls because of wet floors
Which organization registers physicians to prescribe controlled substances? - ANSWER Drug Enforcement Administration (DEA)
Which of the following describes a wrong and unlawful act performed y a physician? - ANSWER Malfeasance
A legal, valid contract may include all of the following EXCEPT - ANSWER Any 2 individual
Which of the following terns describes written statements made to damage a individual's reputation? - ANSWER Libel
All of the following actions many result in revocation of a physician's licences EXCEPT: - ANSWER Prescribing legal drugs
A healthcare agent with durable power of attorney is - ANSWER The person chosen to make the final decisions about the patient's end-of-life healthcare
Which of the following situation is NOT considered to be a reportable incidence? - ANSWER Case of bronchitis
The Occupational Safety and Health Act was legislation passed to ensure all of the following EXCEPT: - ANSWER More control for employers over employee non-worker hours
Which of the following federal agencies was formed as the first attempt to establish consumer protection in the manufacture of drugs and foods? - ANSWER FDA (Food Drug Administration)
The Clinical Laboratory Improvement Act of 1988 was developed for all the following reasons EXCEPT: - ANSWER To increase the waiting time for specimen results
All of the following accommodations may be made o comply with the regulation s recommended in the Americans with Disabilities Act EXCEPT: - ANSWER Replacing stairs with elevators in all buildings
Which of the following terms states that a physician is liable for the negligent actions of any employee working under his or her supervision? - ANSWER Respondeat superior
The process of preparing documents by converting dictated physician notes into written documents is called - ANSWER Transcription
Which of the following would be the bet salutation to use in a business letter? - ANSWER Best regards
Which device protects a computer from electrical damage? - ANSWER Surge protector
All of the following are examples of computer hardware EXCEPT: - ANSWER System software
Which of the following is a pointing device that notifies the user where the next letter, number, or symbol will be placed? - ANSWER Cursor
Which of the following is NOT a subjective symptom? - ANSWER Fever
Who owns a patient's medial record? - ANSWER The information in the record is owned by the patient, and the physician or medical facility that created the record owns the paper medical record.
Medical records are used for all of the following reasons EXCEPT: - ANSWER To keep track of the patient's financial transactions.
Medical records are classified as - ANSWER Closed, active, or inactve
Which type of medical record filing system offers the most privacy? - ANSWER Numeric
All of the following are advantages of the numeric filing system EXCEPT: - ANSWER An alphabetic card system
All of the following statements describe strict chronological filing EXCEPT: - ANSWER The problem list is arranged according to the patient's past history
Which of the following would be considered an example of objective clinical evidence? - ANSWER High blood pressure, elevated temperature, and swollen ankle
All of the following should be considered when selecting new file cabinets for a medical office EXCEPT: - ANSWER Whether or not the office uses color-coded files
Which type of mail should be used when proof is needed that patient received a letter sent by physician's office? - ANSWER Certified mail
How many digits are contained in the ZIP+4? - ANSWER 9
Where on an envelope should notations such as "Confidential" and "Personal" be included? - ANSWER Typed directly below the return address
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