Oxford Cambridge and RSA Examinations
GCE
Design and Technology
H406/02: Problem solving in Product Design
Advanced GCE
Mark Scheme for November 2020Oxford Cambridge and RSA Examinations
OCR (Oxford Cambridge and R
...
Oxford Cambridge and RSA Examinations
GCE
Design and Technology
H406/02: Problem solving in Product Design
Advanced GCE
Mark Scheme for November 2020Oxford Cambridge and RSA Examinations
OCR (Oxford Cambridge and RSA) is a leading UK awarding body, providing a wide range of
qualifications to meet the needs of candidates of all ages and abilities. OCR qualifications
include AS/A Levels, Diplomas, GCSEs, Cambridge Nationals, Cambridge Technicals,
Functional Skills, Key Skills, Entry Level qualifications, NVQs and vocational qualifications in
areas such as IT, business, languages, teaching/training, administration and secretarial skills.
It is also responsible for developing new specifications to meet national requirements and the
needs of students and teachers. OCR is a not-for-profit organisation; any surplus made is
invested back into the establishment to help towards the development of qualifications and
support, which keep pace with the changing needs of today’s society.
This mark scheme is published as an aid to teachers and students, to indicate the requirements
of the examination. It shows the basis on which marks were awarded by examiners. It does not
indicate the details of the discussions which took place at an examiners’ meeting before marking
commenced.
All examiners are instructed that alternative correct answers and unexpected approaches in
candidates’ scripts must be given marks that fairly reflect the relevant knowledge and skills
demonstrated.
Mark schemes should be read in conjunction with the published question papers and the report
on the examination.
© OCR 2020H406/02 Mark Scheme November 2020
2
Annotations
Annotation Meaning
Blank Page – this annotation must be used on all blank pages within an
answer booklet (structured or unstructured) and on each page of an
additional object where there is no candidate response.
Tick
Cross
Confused (replaces the question mark)
Benefit of doubt
AO1 – Knowledge and understanding
AO2 – Apply knowledge and understanding
AO3 - Analyse
AO4 - Evaluation
Omission
Not answered question
Noted but no credit given
Too vague
Own figure rule
RepetitionH406/02 Mark Scheme November 2020
3
Question Answer Mark Guidance
1 Indicative content:
Existing businesses:
• Negative responses to council from local catering businesses such as
cafes and pubs; interruptions to business, car parking, use of toilets by
non-paying customers
• Insufficient provision for waste management to include suitable provision
of bins, recycling opportunities.
• Security of town – for all stakeholders involved, safe movement around
town, car parking, vehicular access. Police presence required.
• Negative impact on the residents and neighbourhood – damage to the
Town Square, dumping of waste food and rubbish at the end by traders,
littering by customers and visitors.
• Toilet access for all stakeholders – provision of portacabins needed, to
avoid customers overloading the conveniences of local pubs and cafes.
• Provision of electrical power to the site. Vendors will have numerous
power hungry devices for cooking and heating food. Is there suitable
rated supply available and what distribution does it need to stalls e.g.
extension leads, 13a sockets. Is a generator required? Do the council
expect vendors to provide their own source of power e.g. generators,
bringing associated noise and pollution.
• Alternative car parking for residents, vendors vehicles (cars and vans),
and additional car parking for visitors. Operate a park and ride system?
• Places/areas to eat and drink the produce bought.
• Any other valid suggestion.
In addition, for town residents:
• Minimal disruption.
• Access and car parking before, during and after the Street Food Fayre.
• Concerns over security of property / theft when the town is busy.
• Concerns related to littering, rubbish, food waste.
• Concerns over spoiling aesthetic appeal of area and memorial
• Disabled bays.
• Any other valid suggestion.
8
If a candidate
demonstrates
generic
knowledge about
stakeholders
without utilising
the contextual
information given
in the Resource
Booklet,
candidates
should be
awarded 0 marks.
Candidates may
extract
information from
the Resource
Booklet. Any such
lifted information
can be used in
support of the
critical evaluation,
but no marks
should be
awarded simply
for duplicating
text.
Credit should be
given for
responses which
identify issues
evident in the
Level 4 [7-8 marks]
A comprehensive critical examination of
challenges in relation to identified
stakeholder groups.
Comprehensive understanding of a wide
range (at least 3) of different challenges that
would have been taken into account when
organising the street market.
Analysis of challenges is consistently and
appropriately aligned with needs of target
groups.
Information in RB is used effectively to fully
exemplify the points being made.
Well-constructed narrative in relation to
question with clear and supported evaluative
comments.
Level 3 [5-6 marks]
A good critical examination of challenges
in relation to stakeholder groups.
Good understanding of a range (at least 2) of
different challenges that would have been
taken into account when organising the street
market.
Analysis of challenges is appropriately
aligned with needs of target groups but one
or two opportunities are missed to make
connections.
Information in RB is used for the most part
effectively to exemplify points being made
although one or two opportunities are missed.
Well-constructed narrative in relation to
question although one or two opportunities
missed to develop response. Evaluative
comments are clear but not always
supported.H406/02 Mark Scheme November 2020
4
supplied
information and
which are then
critically analysed and
evaluated in
terms of their
significance to the
given scenario
and relating to
design and
technical
principles.
Level 2 [3-4 marks]
A sufficient critical examination of
challenges in relation to stakeholder
groups.
Sufficient understanding of challenges (at
least 1) that would have been taken into
account when organising the street market.
Analysis of challenges is reasonably aligned
with needs of target groups but there are
significant opportunities missed to make
connections.
Informative in RB is used to exemplify some
points being made although much more could
have been done to exploit the stimulus
material available.
Reasonable narrative in relation to the
question although response at times lacks
depth and cohesion. Evaluative comments
lack clarity and are unsupported.
Level 1 [1-2 marks]
A limited examination of challenges in
relation to stakeholder groups.
Limited knowledge and next to no
understanding of challenges that would have
been taken into account when organising the
street market.
No analysis of challenges resulting in only
weak alignment with needs of target group.
Use of information from the RB is used in a
simplistic way and adds limited value to the
points being made.
Limited narrative in relation to question.
Response is basic and unstructured with no
evaluative comments.
0 marksH406/02 Mark Scheme November 2020
5
No response or response not worthy of credit.
2* Indicative content:
• Canopy: resistance to wear and tear – 350gsm versus 450 gsm.
• Appearance/ aesthetics – the aluminium hexagonal frame is better to
look at than the powder coated square section frame. The hexagonal
frame looks more modern.
• Material and structural integrity – hexagonal sections flex less (stiffer),
than square section of the same material and material thickness.
• Cost – £170 vs £270 value for money, quality of finish, perceived
durability/reliability.
• Maintenance – ease of dismantling and cleaning. Wipe clean materials,
resistant to anti-bacterial agents.
• Maintenance – should a hexagonal section become damaged, a
specialist component will be required from the manufacturer, or a likely
delay in ordering this from a specialist metals wholesaler, whereas
square section tubes are common, and readily available off the shelf at
most metals suppliers.
• Transportation – difference in frame weight
• Ergonomics – hexagonal section tubes are more comfortable to handle
as they are closer to being circular.
• Resistance to knocks and rough handling – mild steel is tougher than
aluminium. The hexagonal section will help to compensate for material
weakness as stress is dissipated across multiple corners unlike square
section where the stress is mainly on the adjacent corners to the side
(face of tube) subjected to impact.
• Resistance to scratching – although powder coated surfaces have a
degree of resistance to scratches, if the surface of the powder coating is
compromised, the mild steel beneath is likely to corrode. The tubes are
then likely to start to look untidy.
• Discussion could draw out that aluminium can be anodised to produce a
thick oxide layer to protect the tube from the elements. Should this be
scratched, a new oxide layer will form, and aesthetics will not be
compromised.
• Reference to the fluted surface of the aluminium to deflect and minimise
damage.
12
All responses
should be in
relation to the
existing product
information
provided in Fig. 4
and list of council
requirements in
Fig 3.
For Level 4 to be
awarded the
majority of council
requirements
must be
considered within
the subsequent
product analysis.
Candidates may
extract
information from
the Resource
Booklet. Any such
lifted information
can be used in
support of the
critical evaluation
but no marks
should be
awarded simply
for duplicating
text.
Level 4 [10-12 marks]
A comprehensive examination of the
listed products against the list of council
requirements.
Comprehensive understanding of the
functional suitability of the existing products
within given context.
Product analysis is consistently and
appropriately aligned with list of council
requirements.
Information in RB is used effectively to fully
exemplify the points being made.
Well-constructed response in relation to
question with a clear and developed
narrative.
There is a well-developed line of reasoning
which is clear and logically structured. The
information presented is relevant and
substantiated.
Level 3 [7-9 marks]
A good critical examination of the listed
products against the list of council
requirements.
Good level of understanding of the functional
suitability of the existing products within given
context.
Product analysis is appropriately aligned with
list of council requirements, but one or two
opportunities are missed to make
connections.
Information in RB is used for the most part
effectively to exemplify points being made
although one or two opportunities are missed.H406/02 Mark Scheme November 2020
6
• Durability – resistance to rain, food, and chemical reaction to cleaning
products, water-based liquids. Powder coating is only on the outside of
tubes, meaning that the insides of the mild steel tubes will corrode if rain
enters them, or damp air. These frames will need to be stored in warm,
dry conditions. Rust from outer tubes may stain and pit the powdercoated surfaces of the inner tubes.
• Foot plates – the plastic foot on the steel product is unlikely to withstand
use as well as the aluminium foot plate, and it may fracture along the
base of the tube if subjected to a turning force across the foot. The
aluminium foot is in turn, likely to be attached to an insert that pushes
into the tube, possible a polymer, and it too may fracture away from the
insert when subjected to a turning force. The aluminium footplate should
be harder wearing than the polymer foot plate.
• Telescopic tubes: When aluminium is scratched or punched the resulting
burrs may foul on the adjacent tube which causes binding of the tubes.
Mild steel, being more resistant to indentation of this nature is less likely
to suffer from this issue.
• Any other valid suggestion.
Well-constructed response in relation to
question although one or two opportunities
missed to develop narrative.
There is a line of reasoning presented with
some structure. The information presented is
in the most part relevant and supported by
some evidence.
Level 2 [4-6 marks]
A sufficient critical examination of the
listed products against the list of council
requirements.
Sufficient understanding of the functional
suitability of the existing products within given
context.
Product analysis is reasonably aligned with
list of council requirements but there are
significant opportunities missed to make
connections.
Informative in RB is used to exemplify some
points being made although much more could
have been done to exploit the stimulus
material available.
Reasonable response in relation to the
question although narrative at times lacks
depth and cohesion.
The information has some relevance and is
presented with limited structure. The
information is supported by limited evidence.
Level 1 [1-3 marks]
A limited examination of the listed
products against the list of council
requirements.
Limited knowledge and next to no
understanding of the functionality suitability of
the existing products within given context.H406/02 Mark Scheme November 2020
7
Isolated statements made in relation to
existing products resulting in only weak
alignment with list of council requirements.
Use of information from the RB is used in a
simplistic way and adds limited value to the
points being made.
Limited response in relation to question.
Narrative is basic and unstructured.
The information is basic and communicated
in an unstructured way. The information is
supported by limited evidence and the
relationship to the evidence may not be clear.
0 marks
No response or response not worthy of credit.H406/02 Mark Scheme November 2020
8
3 Indicative content:
Removal/modification of the original foot:
• Place table upside down on a clean / protective surface.
• Remove table legs from the trestle table if possible.
• Pozi-drive screwdrivers are likely to be required to remove self-tapping
screws.
• Heat ferrule with a hot air gun / hair dryer to soften the PVC and loosen
any adhesive.
• Remove foot by hand wearing protective glove (heat insulation)
• Clean any adhesive residue with ethanol / white spirit / acetone as
necessary and cloth (fumes – well ventilated area).
• Align threaded insert in the tune end.
• Grip the tube well in one hand (or ask a helper), or vice with neoprene /
rubber vice guards with V section.
• Carefully tap the tube insert into the tube using a rubber mallet ensuring
that it enters the tube parallel (wooden may shatter the insert / metal
hammer may also shatter)
• ERW tube may have a weld bead on the inside that could foul on the
insert, skewing it, or preventing it being tapped into the tube with a neat
finish.
• Screw the levelling foot into the insert leaving a set distance e.g. 10mm
exposed to start with.
• Any other valid suggestion.
Avoiding damage to the trestle table:
• Remove table legs from the trestle table if possible.
• Grip the tube well in one hand (or ask a helper), or vice with neoprene /
rubber vice guards with V section.
• Any other valid suggestion.
12
Candidates can
draw on practice
experience of
iterative
designing and
product analysis
to support their
response to this
question.
The question
assesses applied
knowledge and
technical
principles to the
existing design so
responses that
focus on
redesigning the
existing solution
should not be
rewarded.
The candidate is
expected to
demonstrate their
understanding of
the process
involved through
a series of
annotated
sketches and/or
notes. There
may be variations
Level 4 [10-12 marks]
A comprehensive demonstration of the
manufacturing and assembly process for
the upgrade.
Comprehensive understanding of the
manufacturing and assembly process for how
the upgrade could be complete. All features
covered.
Information in RB is used effectively to fully
exemplify the points being made.
Sketches if used will be clear and supported
with relevant notes.
The process will be end to end and clear in
the way it is explained.
Level 3 [7-9 marks]
A good demonstration of the
manufacturing and assembly process for
the upgrade.
Good understanding of the manufacturing
and assembly process for how the upgrade
will be completed. All features covered but
some features underdeveloped.
Information in RB is used for the most part
effectively to exemplify points being made
although one or two opportunities are missed.
Sketches if used will for the most part be
clear and supported with relevant notes
although one or two opportunities for clarity
may be missed.
The process will be end to end and for the
most part be clear in the way it is explained.H406/02 Mark Scheme November 2020
9
to the process as
indicated but to
get into L3
candidates must
demonstrate a
clear
understanding of
the end to end
process.
Level 2 [4-6 marks]
A sufficient demonstration of the
manufacturing and assembly process for
the upgrade.
Sufficient understanding of the manufacturing
and assembly process for how the upgrade
will be completed. All features may not be
covered and the features that are covered
may be underdeveloped.
Informative in RB is used to exemplify some
points being made although much more could
have been done to exploit the stimulus
material available.
Sketches if used will be adequate and
supported with notes, some of which may be
relevant.
The process may not necessarily be end to
end with some knowledge gaps evident.
Level 1 [1-3 marks]
A limited demonstration of the
manufacturing and assembly process for
the upgrade.
Limited knowledge and next to no
understanding of the manufacturing and
assembly process for how the upgrade will be
completed.
Use of information from the RB is used in a
simplistic way and adds limited value to the
points being made.
Sketches if used will be unclear with only
basic notes to accompany them.
The end to end process may not exist and if
anything is basic in nature.
0 marks
No response or no response worth of credit.H406/02 Mark Scheme November 2020
10H406/02 Mark Scheme November 2020
11
4* Indicative content:
The Council:
• The Bambeat products, whilst predominantly made from sustainable
materials, are also made from melamine which is a thermo-setting
polymer and not recyclable.
• Disposal of broken or damaged Bambeat products is difficult to achieve
in an environmentally conscious way.
• Non-disposable items are likely to take up more space than disposable.
Is additional space needed in the vehicle that transports
• Initial start-up costs could be prohibitive. Cost of crockery and cutlery in
addition to the return bin/station.
• How are damages managed? Are customers charged replacement
price?
• Deposits are unlikely to cover the cost of replacement. Some customers
may want to keep their items and forfeit the deposits. The items may be
desirable for camping, picnic use.
• Better suited to enclosed street food markets where customers can pay
a deposit, say £5, at the entrance and have it returned when they leave.
• Additional time and labour required to oversee the returns.
• Where will stations be located. The town square has many roads
accessing it. It may be necessary to have clean Bambeat station, dirty
Bambeat station, and payment point, at every road access. This is
possibly going to require two employees/volunteers at every access
point i.e. 10 people.
• Any other valid suggestion.
Customers:
• May be turned off by higher prices that include the cost of the crockery
and cutlery deposits.
• Like to buy food and walk eating it. It may not be convenient to return
the crockery to the original station for cleaning.
• In a street food market the bins will need to be obvious and abundant.
• Need access to bins near sitting areas.
• May not want to get their hands dirty scraping plates.
• May want clean plates for different dishes. Is there an exchange station?
• Disabled users may have specific issues with product
12
If a candidate
demonstrates
generic
knowledge about
stakeholders
without utilising
the contextual
information given
in the Resource
Booklet,
candidates
should be
awarded 0 marks.
Candidates may
extract
information from
the Resource
Booklet. Any such
lifted information
can be used in
support of the
critical evaluation
but no marks
should be
awarded simply
for duplicating
text.
Credit should be
given for
responses which
identify issues
evident in the
supplied
information and
which are then
Level 4 [10-12 marks]
A comprehensive critical examination of
challenges in relation to identified
stakeholder groups.
Comprehensive understanding of a wide
range (at least 3) of different challenges that
would be faced in providing and using the
stated product.
Analysis of challenges is consistently and
appropriately aligned with needs of target
groups.
Information in RB is used effectively to fully
exemplify the points being made.
Well-constructed narrative in relation to
question with clear and supported evaluative
comments.
There is a well-developed line of reasoning
which is clear and logically structured. The
information presented is relevant and
substantiated.
Level 3 [7-9 marks]
A good critical examination of challenges
in relation to identified stakeholder
groups.
Good understanding of a range (at least 2) of
different challenges that would be faced in
providing and using the stated product.
Analysis of challenges is appropriately
aligned with needs of target groups but one
or two opportunities are missed to make
connections.
Information in RB is used for the most part
effectively to exemplify points being made
although one or two opportunities are missed.
Well-constructed narrative in relation to
question although one or two opportunities
missed to develop response. EvaluativeH406/02 Mark Scheme November 2020
12
• Difficult to hold a plate and cup. Would it better to rent the products
separately? Or, plates and cutlery together. Cups separate.
• There is a shortage of areas to sit and eat with plated food and cup.
• Any other valid suggestion
critically analysed and
evaluated in
terms of their
significance to the
given scenario
and relating to
design and
technical
principles.
comments are clear but not always
supported.
Well-constructed response in relation to
question although one or two opportunities
missed to develop narrative.
There is a line of reasoning presented with
some structure. The information presented is
in the most part relevant and supported by
some evidence.
Level 2 [4-6 marks]
A sufficient critical examination of
challenges in relation to identified
stakeholder groups.
Sufficient understanding of challenges (at
least 1) that would be faced in providing and
using the stated product.
Analysis of challenges is reasonably aligned
with needs of target groups but there are
significant opportunities missed to make
connections.
Informative in RB is used to exemplify some
points being made although much more could
have been done to exploit the stimulus
material available.
Reasonable narrative in relation to the
question although response at times lacks
depth and cohesion. Evaluative comments
lack clarity and are unsupported.
The information has some relevance and is
presented with limited structure. The
information is supported by limited evidence.
Level 1 [1-3 marks]
A limited examination of challenges in
relation to identified stakeholder groups.H406/02 Mark Scheme November 2020
13
Limited knowledge and next to no
understanding of challenges that would be
faced when in providing and using the stated
product.
No analysis of challenges resulting in only
weak alignment with needs of target group.
Use of information from the RB is used in a
simplistic way and adds limited value to the
points being made.
Limited narrative in relation to question.
Response is basic and unstructured with no
evaluative comments.
The information is basic and communicated
in an unstructured way. The information is
supported by limited evidence and the
relationship to the evidence may not be clear.
0 marks
No response or response not worthy of credit.H406/02 Mark Scheme November 2020
14
5 Indicative content:
Responses may consider an initial batch of units. Manufacturing methods
should then be suited to batch manufacture.
Jigs / batch manufacture considerations
Frame:
• Base up assembly.
• Mild steel / aluminium / Stainless steel box sections.
• Possible reinforcing webs to attach castor plates.
• MIG welded (steel) or TIG welded (aluminium/stainless steel)
• Base and frame made from 19mm square section mild
steel/aluminium/stainless steel tubing
• Handle Side rails, 19mm x 40mm box section welded onto the main
side- square frame.
• Handle 25mm diameter aluminium extruded tube 2mm wall thickness /
mild steel ERW 1.6mm wall thickness. Neoprene sleeve added.
• Aluminium/Stainless steel is an expensive option, mild steel is the
cheaper alternative, but would need to be powder coated.
• Mild steel is denser than stainless steel / aluminium.
• Finishes – linked to materials
• Any other valid suggestion.
Wheels:
• Castors: 2 following 2 swivelling to allow the trolley to move in curves
and be easily manoeuvred.
• 2 swivelling wheels to the front for ease of steering.
• 100mm base clearance to include the sub-frame for mounting the
castors. 50mm castors could suit this product.
• Rear castors could be braked to prevent the trolley moving when in use.
• Likely to use plated versions to attach to a modified base frame.
• Flat pack / assembly:
• Connecting box section base/frames (standardised components)
20
Candidates can
draw on practice
experience of
iterative
designing and
product analysis
to support their
response to this
question.
The question
assesses applied
knowledge and
technical
principles to the
existing design so
responses that
focus on
redesigning the
existing solution
should not be
rewarded.
The candidate is
expected to
demonstrate their
understanding of
the process
involved through
a series of
annotated
sketches and/or
notes. There
may be variations
to the process as
indicated but to
get into L3
Level 4 [15-20 marks]
A comprehensive demonstration of an
assembly method within the context
provided.
Comprehensive understanding of an
assembly process that would be used in
order for the trolley to be flatpacked. All
features covered.
Information in RB is used effectively to fully
exemplify the points being made.
Sketches if used will be clear and supported
with relevant notes.
The process will be end to end and clear in
the way it is explained.
Level 3 [9-14 marks]
A good demonstration of an assembly
method within the context provided.
Good understanding of an assembly process
that would be used in order for the trolley to
be flatpacked. All features covered but some
features underdeveloped.
Information in RB is used for the most part
effectively to exemplify points being made
although one or two opportunities are missed.
Sketches if used will for the most part be
clear and supported with relevant notes
although one or two opportunities for clarity
may be missed.
The process will be end to end and for the
most part be clear in the way it is explained.
Level 2 [5-8 marks]
A sufficient demonstration of an assembly
method within the context provided.
Sufficient understanding of an assembly
process that would be used for the trolley to
be flatpacked. All features may not beH406/02 Mark Scheme November 2020
15
candidates must
demonstrate a
clear
understanding of
the end to end
process.
covered and the features that are covered
may be underdeveloped.
Informative in RB is used to exemplify some
points being made although much more could
have been done to exploit the stimulus
material available.
Sketches if used will be adequate and
supported with notes, some of which may be
relevant.
The process may not necessarily be end to
end with some knowledge gaps evident.
Level 1 [1-4 marks]
A limited demonstration of an assembly
method within the context provided.
Limited knowledge and next to no
understanding of an assembly process that
would be used for the trolley to be flatpacked.
Use of information from the RB is used in a
simplistic way and adds limited value to the
points being made.
Sketches if used will be unclear with only
basic notes to accompany them.
The end to end process may not exist and if
anything is basic in nature.
0 marks
No response or no response worth of credit.H406/02 Mark Scheme November 2020
16
6 Removing a plate and cup from the overall height:
581 – 25 = 556 mm left (plates)
581 – 132 = 449 mm left (cups) (1)
Plates
Division by 5
556*/5 (1) = 111.2
Maximum number of plates:
111.2* rounded down to 111 + 1 (original plate) = 112 (1)
Cups
Division by 10:
449*/10 (1) = 44.9
Maximum number of cups:
44.9* rounded down to 44 + 1 (original cup) = 45 (1)
Number of cups:
45* x 2 = 90 (1)
6 Award six marks as follows:
One mark for removing a plate and cup
height from the overall height.
One mark for working out the division by 5 for
plates.
One mark for working out the division by 10
for cups.
One mark for calculating the maximum
number of plates.
One mark for calculating the number of cups
needed.
One mark for calculating the total number of
cups needed given there are two slots for
cups on the trolley.
If correct answer is given without working out
shown award full marks.
Where an incorrect answer is given working
out should be used to credit appropriate
marks.
*Allow error carried forward (ECF) where
correct working out is shown.OCR (Oxford Cambridge and RSA Examinations)
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