Oxford Cambridge and RSA Examinations
GCE
Design and Technology
H406/02: Problem solving in Product Design
Advanced GCE
Mark Scheme for Autumn 2021Oxford Cambridge and RSA Examinations
OCR (Oxford Cambridge and RSA
...
Oxford Cambridge and RSA Examinations
GCE
Design and Technology
H406/02: Problem solving in Product Design
Advanced GCE
Mark Scheme for Autumn 2021Oxford Cambridge and RSA Examinations
OCR (Oxford Cambridge and RSA) is a leading UK awarding body, providing a wide range of
qualifications to meet the needs of candidates of all ages and abilities. OCR qualifications
include AS/A Levels, Diplomas, GCSEs, Cambridge Nationals, Cambridge Technicals,
Functional Skills, Key Skills, Entry Level qualifications, NVQs and vocational qualifications in
areas such as IT, business, languages, teaching/training, administration and secretarial skills.
It is also responsible for developing new specifications to meet national requirements and the
needs of students and teachers. OCR is a not-for-profit organisation; any surplus made is
invested back into the establishment to help towards the development of qualifications and
support, which keep pace with the changing needs of today’s society.
This mark scheme is published as an aid to teachers and students, to indicate the requirements
of the examination. It shows the basis on which marks were awarded by examiners. It does not
indicate the details of the discussions which took place at an examiners’ meeting before marking
commenced.
All examiners are instructed that alternative correct answers and unexpected approaches in
candidates’ scripts must be given marks that fairly reflect the relevant knowledge and skills
demonstrated.
Mark schemes should be read in conjunction with the published question papers and the report
on the examination.
© OCR 2021H406/02 Mark Scheme October 2021
Question Answer Mark Guidance
1 Indicative content:
Roof:
Examples:
Slate:
• likely to be old or broken roofing slates.
• readily available.
• easy to work to shape.
Challenges:
• broken.
• irregular shapes and thicknesses.
• damage from water ingress.
• fungal growth needs cleaning.
Tubes:
Examples:
Joinery soft/hardwood off-cuts:
• Readily available from existing joinery businesses.
• Make good use of existing waste material.
• Range of materials and forms/sections available.
• Anti-parasitic qualities of some woods.
Challenges:
• Off-cuts may vary in section and length.
• Supply to meet the manufacturing demand could be an issue.
Bamboo:
• Readily available in native form.
Challenges:
• Less likely to be available for upcycling. Old bamboo tends to deteriorate.
• Very cheap to buy new, rarely seen for sale used.
Main body:
Examples:
Pallet wood:
• On trend.
• Readily available.
• Easy to work to an acceptable stock form for manufacture by using
planer/thicknesser.
Challenges:
• Poor quality wood.
8 All responses should be in
relation to the upcycled
materials shown. Answers
should include
consideration of
appropriate materials,
availability and suitability
for the batch of 50 insect
hotels. Challenges should
be identified.
Candidates may extract
information from the
Resource
Booklet. Any such lifted
information can be used in
support of the critical
evaluation
but no marks should be
awarded
simply for duplicating text.
There is no analysis or
evaluation in Level 1.
Level 4 [7-8 marks]
A comprehensive examination of
the challenges that will be faced.
Comprehensive understanding of
the challenges that will be faced
when making the insect hotels
from upcycled materials.
Materials analysis is consistently
and appropriately aligned with the
context provided. Information in
RB is used effectively to fully
exemplify the points being made.
Well-constructed response in
relation to question with a clear
and developed narrative.
There is a well-developed line of
reasoning which is clear and
logically structured. The
information presented is relevant
and substantiated.
Level 3 [5-6 marks]
A good examination of the
challenges that will be faced.
Good level of understanding of
the challenges that will be faced
when making the insect hotels
from upcycled materials.
Materials analysis is appropriately
aligned with context but one or
two opportunities are missed to
make connections. Information in
RB is used for the most part
effectively to exemplify points
being made although one or two
opportunities are missed. Wellconstructed response in relation
to question although one or two
opportunities missed to develop
narrative.
There is a line of reasoning
presented with some structure.
The information presented is in
the most part relevant and
supported by some evidence.H406/02 Mark Scheme October 2021
• Splits, knots.
• Damage from nails / staples.
• Nails could cause tool/machine damage.
• Possible chemically treated. Could be toxic to garden creatures e.g.
methyl bromide treatment: this is a pesticide fumigation used to kill insects.
Award credit for any other valid suggestion.
Level 2 [3-4 marks]
A sufficient examination of the
challenges that will be faced.
Sufficient understanding of the
challenges that will be faced
when making the insect hotels
from upcycled materials.
Materials analysis is reasonably
aligned with context but there are
significant opportunities missed to
make connections. Information in
RB is used to exemplify some
points being made although much
more could have been done to
exploit the stimulus material
available.
Reasonable response in relation
to the question although narrative
at times lacks depth and
cohesion.
The information has some
relevance and is presented with
limited structure. The information
is supported by limited evidence.
Level 1 [1-2 marks]
A limited examination of the
challenges that will be faced.
Limited knowledge and next to no
understanding of the challenges
that will be faced when making
the insect hotels from upcycled
materials. Isolated statements
made in relation to materials
resulting in only weak alignment
with context. Use of information
from the RB is used in a simplistic
way and adds limited value to the
points being made. Limited
response in relation to question.
Narrative is basic and
unstructured.
The information is basic and
communicated in an unstructured
way. The information is supportedH406/02 Mark Scheme October 2021
by limited evidence and the
relationship to the evidence may
not be clear.
0 marks = No response or no
response worthy of credit.H406/02 Mark Scheme October 2021
2 Indicative content:
Preparation of surfaces to ensure a quality outcome:
• Use of a planer/thicknesser to cut back rough wood to a smooth finish.
• Sanding may be necessary to remove existing surface finishes.
• Glass paper, garnet paper and wire wool may be used to prepare the surface for
painting.
• Use a tack cloth or damp cloth (water) to wipe away residual dust before painting.
• Existing surface finishes or chemical treatments / stains /paints may react with new
surface finish.
• Pallet wood (sofa wood) is very porous and a primer may be necessary to help seal
the wood before application of the top coats of paint.
Prevention of decay:
• Using a primer, painting and then sealing the birdhouse will offer the most
comprehensive protection against the elements.
• Some pallet wood is already preserved.
• A water repellent can be applied to the wood before priming/painting. It is important
for end grain to soak up the water repellent either through soaking or pressure
treatment.
• A primer with titanium dioxide and styrene resin is suitable for outdoor use and will
help the birdhouse resist mould while also preventing paint peeling.
• A clear, UV absorbent, protectant can be applied last to protect the wood and
painted surface finish.
Prevention of harm to wildlife:
• Water-based, low volatile organic compound (VOC), non-toxic sealer / primer /
paint should be used to prevent harm to birds and other animals, and minimise
fumes in painting.
Any necessary risk assessments:
Thicknessing/planing:
• Wear eye protection. Tie back long hair, remove or cover jewellery and cover loose
clothing with a secure apron or overall.
• Wear ear defenders when high noise levels could create problems.
• Fit an anti-kickback device over the whole working width of machines used for
thicknessing. If a kickback device is not available then only one piece of timber
should be fed into the machine at a time.
• Guards over the upper part of the machine must prevent accidental access to the
cutter block and in-feed rollers.
• When used in overhand mode the hands must not pass directly over the cutter
block. Do not carry out any operation without a suitable guard in place.
• LEV should be provided to capture and remove the wood waste material, this will
also control much of the dust.
• If dust is still escaping during operation the user should wear a dust mask.
12 All responses should be in
relation to the existing product
information provided on page
4 of the RB.
Candidates may extract
information from the Resource
Booklet. Any such lifted
information can be used in
support of the critical
evaluation
but no marks should be
awarded
simply for duplicating text.
There is no analysis or
evaluation in Level 1.
Level 4 [10-12 marks]
A comprehensive
examination of surface
finishes. Comprehensive
understanding of how surface
finishes can be applied to the
product range.
Comprehensive understanding
of the four elements specified
in question. Information in RB
is used effectively to fully
exemplify the points being
made. Well-constructed
response in relation to
question with a clear and
developed narrative.
Level 3 [7-9 marks]
A good examination of
surface finishes. Good level of
understanding of how surface
finishes can be applied to the
product range. Good
understanding of the four
elements specified in question
but one or two opportunities
are missed to make
connections. Information in RB
is used for the most part
effectively to exemplify points
being made although one or
two opportunities are missed.
Well-constructed response in
relation to question although
one or two opportunities
missed to develop narrative.
Level 2 [4-6 marks]
A sufficient examination of
surface finishes. Sufficient
understanding of how surface
finishes can be applied to the
product range. Sufficient
understanding of the four
elements specified in question
but there are significant
opportunities missed to make
connections. Information in RBH406/02 Mark Scheme October 2021
Sanding:
• Wash hands thoroughly after producing dust.
• Use dust extraction if abrading materials, especially by machines (or wear dust
masks at least to FFP3 standard).
• Ventilate the work space.
• Work outdoors if a number of people are abrading or sawing by hand, especially
MDF (or wear dust masks at least to FFP3 standard). Remove particulates where
possible with locally exhausted ventilation units (extractors).
• Clean floors and other surfaces regularly. Use wet methods to clean floors and
work surfaces contaminated with dusts; do not use a vacuum cleaner (unless an
industrial type with a fine dust (HEPA) filter is available).
• Ensure emergency eye-washing facilities are available in the room, eg, a short
length of soft, clean rubber or plastic tubing that fits on a cold tap.
Painting:
• In order to enable the grain to be visible after painting, paint with watered down low
VOC water based latex type paint. This can be applied by brush or sprayed.
• Eye protection should be worn, and the painting space should be well ventilated.
• When spray printing where a face mask / respirator.
• Wear thin protective gloves (preferably nitrile, to avoid the risk of latex allergy) to
prevent the hands being covered with the liquid being sprayed.
Award credit for any other valid suggestion.
is used to exemplify some
points being made although
much more could have been
done to exploit the stimulus
material available.
Reasonable response in
relation to the question
although narrative at times
lacks depth and cohesion.
Level 1 [1-3 marks]
A limited examination of
surface finishes. Limited
knowledge and next to no
understanding of how surface
finishes can be applied to the
product range. Limited
knowledge and next to no
understanding of the four
elements specified in
question. Use of information
from the RB is used in a
simplistic way and adds
limited value to the points
being made. Limited response
in relation to question.
Narrative is basic and
unstructured.
0 marks = No response or no
response worthy of credit.H406/02 Mark Scheme October 2021
3 Indicative content:
Capacity of the existing workforce:
• More salaries to pay - an increase in work force will be required to cope with the
increased volume of production. Associated costs of salaries need to be covered by
the sale of the products.
• There are benefits in recruiting more skilled employees, to facilitate immediate
increase in production and minimise training costs.
• Training costs - new employees may require skills training and specific health and
safety training.
• Apprentice - To keep costs down, an additional employee could be brought in on an
apprenticeship scheme, to be trained by the existing skilled craftsman. This would
keep the cost of salaries down; however, it may not be enough labour to help with
the volume of production – when the existing employee is busy training the
apprentice, production will drop.
• DFM – issues in relation to different scales of production. In order to change/modify
the product designs to suit more efficient manufacturing processes, designs may
need to change. These designs may need to be IT based in order to be prepared
for digital manufacturing. Employees may need training at additional cost.
Capacity of the existing manufacturing facilities:
• Increased demand requires faster production and increase in volume of production.
• Cost of machines - the existing manufacturing facility has limited tools and
machinery; it will be necessary to expand this provision to equip an increased
workforce incurring initial outlay costs for machinery.
• Investment in machinery is necessary: chop saw, router table, pillar drill, disc
sander, belt sander, band saw, scroll saw.
• There are opportunities to apply digital manufacturing methods to increase volume
of production in the form of a CNC router. These will require a larger initial financial
outlay for equipment and specialist training for employees to use both the
associated CAD and CAM. Additional outlay for IT equipment may be necessary.
• Surface finishes look hand painted, so to increase volume of production investment
in spray painting equipment and a designated space in which to do the spray
painting that is dust free, dry and ventilated is required.
• Workshop facilities may need to expand which could require initial set-up costs in
terms of new building space. Associated operating costs need to be considered,
such as energy for lighting, heating.
• Additional workbenches will be required to accommodate additional workers and
machinery.
• Use of jigs and templates to ensure consistent accuracy and quality.
Opportunities for financial investment:
• Partnerships – the owner may consider bringing in a financial partner to fund the
various set-up / expansion costs. A percentage of profits will then go to the partner,
and in some cases, they partner may have an interest in the direction of the
business, which could bring about conflict.
12 All responses should include
details of issues and
requirements for the Re-New
product range to expand and
draw on information from page
4 of the RB.
Candidates may extract
information from the Resource
Booklet. Any such lifted
information can be used in
support of the critical
evaluation
but no marks should be
awarded
simply for duplicating text.
There is no analysis or
evaluation in Level 1.
Level 4 [10-12 marks]
A comprehensive
examination of issues and
requirements.
Comprehensive understanding
of the issues and specific
requirements for the Re-New
product range to expand.
Comprehensive understanding
of the four elements specified
in question. Information in RB
is used effectively to fully
exemplify the points being
made. Well-constructed
response in relation to
question with a clear and
developed narrative.
There is a well-developed line
of reasoning which is clear
and logically structured. The
information presented is
relevant and substantiated.
Level 3 [7-9 marks]
A good examination of issues
and requirements. Good level
of understanding of the issues
and specific requirements for
the Re-New product range to
expand. Good understanding
of the four elements specified
in question but one or two
opportunities are missed to
make connections. Information
in RB is used for the most part
effectively to exemplify points
being made although one or
two opportunities are missed.
Well-constructed response in
relation to question although
one or two opportunities
missed to develop narrative.
There is a line of reasoning
presented with some
structure. The information
presented is in the most partH406/02 Mark Scheme October 2021
• Venture capitalists – invest money into small companies that are trying to expand
their business or people with great ideas that need funding. In exchange for their
investment, venture capitalists become financial stakeholders (holding a ‘stake’),
with a strong interest in the businesses they are supporting.
• Crowdfunding – such as Kickstarter, Indiegogo and Crowdfunder – is a way of
raising finance by asking a large number of people for a small amount of money.
There are three types: Donations; Debt; and Equity. Donations – investors do not
expect a payback but might be acknowledged. Debt – investors receive their
money back with interest. Equity funding – investors invest in an opportunity in
exchange for equity, shares or a small stake in the business.
Economy of scale.
• The greater the quantity of goods produced, the lower the per-unit fixed cost
because these costs are spread out over a larger number of goods.
• The purchase price of the products should resist increase as a result of the
numerous costs that are indoor to increase volume of production.
• Customers liked the use of upcycled materials – palette wood, is low quality wood,
and needs preparation before it can be used for manufacture, this means that stock
is likely to be of irregular form, which lends itself badly to the use of jigs and CNC
machinery where standard stock form is required. It may be necessary to move
towards the use of plywood and Medite Trocoya Extreme, although this may not go
down well with customers.
Award credit for any other valid suggestion.
relevant and supported by
some evidence.
Level 2 [4-6 marks]
A sufficient examination of
issues and requirements.
Sufficient understanding of the
issues and specific
requirements for the Re-New
product range to expand.
Sufficient understanding of the
four elements specified in
question but there are
significant opportunities
missed to make connections.
Information in RB is used to
exemplify some points being
made although much more
could have been done to
exploit the stimulus material
available.
Reasonable response in
relation to the question
although narrative at times
lacks depth and cohesion.
The information has some
relevance and is presented
with limited structure. The
information is supported by
limited evidence.
Level 1 [1-3 marks]
A limited examination of
issues and requirements.
Limited knowledge and next to
no understanding of the issues
and specific requirements for
the Re-New product range to
expand. Limited knowledge
and next to no understanding
of the four elements specified
in question. Use of information
from the RB is used in a
simplistic way and adds
limited value to the points
being made. Limited response
in relation to question.H406/02 Mark Scheme October 2021
Narrative is basic and
unstructured.
The information is basic and
communicated in an
unstructured way. The
information is supported by
limited evidence and the
relationship to the evidence
may not be clear.
0 marks = No response or no
response worthy of credit.H406/02 Mark Scheme October 2021
4 Opposite side = 305mm x tan12° = 64.83mm to 2 d.p.
Area of triangle = 1/2bh
h= tan 120 x 305mm = 64.83 (2 dpl) (1)
Area = (305 x 64.83)/2 = 9886.58 mm2 (2 dpl) (1)
Area of slit = 13 x 140 = 1820 mm2 (1)
Total wastage = (9886.58 x 2) + (1820 x 2) = 23413.16 mm2 (1)
Area of one panel (before cut) = 610x 305 = 186050 mm2 (1)
Percentage waste per panel = (23413.16 / 186050) x 100 = 12.58% (1)
6 One mark for calculating the opposite side for the triangle.
One mark for calculating the area of the triangle.
One mark for calculating the area of one slit.
One mark for calculating the total area of waste from triangles
and slits.
One mark for calculating area of one panel before cutting.
One mark for calculating the percentage waste of each panel of
MTX.
If correct answer is given without working out shown award full
marks.
Where an incorrect answer is given working out should be used
to credit appropriate marks.
*Allow error carried forward (ECF) where correct working out is
shown.H406/02 Mark Scheme October 2021
5 Indicative content:
Accuracy:
• Quality control (QC) inspection checks would be carried out to monitor the accuracy
and uniformity of the parts. Checks should be undertaken during and after
manufacture.
• Accuracy of dimensions tests - parts will be manufactured to dimensional
tolerances that should be tested to be within the parameters defined by the
technical specification.
• A go/no-go gauge could be used. This is an inspection tool used to check a
workpiece against its allowed tolerances via a go/no-go test. Its name is derived
from two tests: the check involves the workpiece having to pass one test (go)
and fail the other (no-go). Go/no-go gauges such as those below could be used to
check the width, thickness and length of the chair slats.
• Checking for differences in material quality.
Appearance:
• Pre-production models can be tested in the intended outdoor environment by a
range of stakeholders, and testers. This would be accelerated to give realistic
results over time.
• Washing and cleaning tests could be accelerated and done using common
domestic garden furniture cleaning materials to see what impact they will have on
the overall finish of the product. This may impact appearance and the function of
the surface finish.
• Visual checks.
• Quality of finish tests.
Functionality:
• To test function, designers and manufacturers carry out physical tests including
destructive and non-destructive tests and user trials to assess how well products
work during normal use.
• It is important to reproduce the types of damage to the chair that would be found
under normal consumer usage.
• The outdoor location will put considerable demands on the outdoor chair. The
materials, finishes and fittings used must be much tougher that anything used
indoors. Longevity may not be a priority for the customer, but low quality and cheap
materials may not even last a season. Outdoor furniture is regularly moved and
stacked, and this will be hard on the chair frame.
• Consumer testing of pre-production models – this will use untrained consumers that
will get to use the chair for a period of time in its intended environment.
• Accelerated testing – to understand if a product will meet its lifecycle targets,
accelerated testing can be implemented. In the case of the chair, this will involve
repeated use, movement, assembly and dis-assembly.
• Virtual testing – virtual stress analysis and fatigue tests can be undertaken using
CAD, CAE, FEA. These tests would be used to develop a chair that is capable of
meeting its durability requirements.
12 Answers should include
methods of testing the chair
for each of the aspects in
bullet points in the question.
Candidates can draw on
practical experience of testing
to support response.
Candidates are expected to
demonstrate understanding of
the testing processes through
annotated sketches and/or
notes.
Level 4 [10-12 marks]
A comprehensive
demonstration of methods for
testing the chair.
Comprehensive understanding
of the three elements specified
in question. Information in RB
is used effectively to fully
exemplify the points being
made. Sketches will be clear
and supported with relevant
notes. The testing methods
will be technically accurate
and clear in the way they are
explained.
Level 3 [7-9 marks]
A good demonstration of
methods for testing the chair.
Good understanding of the
three elements specified in
question. Information in RB is
used for the most part
effectively to exemplify points
being made although one or
two opportunities are missed.
Sketches will for the most part
be clear and supported with
relevant notes. The testing
methods will be technically
accurate and for the most part
be clear in the way they are
explained.
Level 2 [4-6 marks]
A sufficient demonstration of
methods of testing the chair.
Sufficient understanding of the
three elements specified in
question. Information in RB is
used to exemplify some points
being made although much
more could have been done to
exploit the stimulus material
available. Sketches will be
adequate and supported with
notes. The testing methods
will not always be technicallyH406/02 Mark Scheme October 2021
• CAD could be used to virtually test the materials and components withing the chair
assembly, for example the horizontal braces, where stress could be analysed when
the chair is put under high compressive loads. This will enable designers to develop
the design to withstand these loads.
• Pre-production models could undergo rigorous physical testing before they are
considered ready for final production. This can be undertaken by a range of
stakeholders as part of accelerated testing or by mechanical testing.
• Mechanical test rigs – can be used to assess the performance of the chair over
time with accelerated use. Test rigs could mimic the repeated action of users sitting
on the chair. For example, IKEA’s accelerated testing on their chairs, that is used
for marketing purposes in showrooms. This test simulates a 20 stone person
repeatedly sitting in the chair. This stresses the chairs parts repeatedly and is
designed to highlight problems either in the design, materials or manufacture.
• Washing and cleaning tests on pre-production could be accelerated and done using
common domestic garden furniture cleaning materials to see what impact they will
have on the overall finish of the product. This may impact appearance and the
function of the surface finish. Tests could be undertaken using domestic jet wash,
subjecting the chair to high pressure water ingress in the joints.
Award credit for any other valid suggestion.
accurate with some
knowledge gaps evident.
Level 1 [1-3 marks]
A limited demonstration of
methods of testing the chair.
Limited knowledge and next to
no understanding of the three
elements specified in
question. Use of information
from the RB is used in a
simplistic way and adds
limited value to the points
being made. Sketches if used
will be unclear with only basic
notes to accompany them.
The testing methods may lack
technical detail and be basic in
nature.
0 marks = No response or no
response worthy of credit.H406/02 Mark Scheme October 2021
6 Indicate content:
Minimisation of additional fixings:
Simplification of assembly:
20 Responses should provide
details of the modifications
necessary to make the
product with an industrial CNC
router. The end-user should
be able to assemble the chair
with little prior practical
experience.
Answers should include
details of how the design
could be modified for
manufacture and assembly
(DFMA).
Candidates can draw on
practical experience of
iterative designing and product
analysis to support response.
The question assesses
applied knowledge and
technical principles to the
existing design.
Candidates are expected to
demonstrate understanding of
the processes through
annotated sketches and/or
notes. There may be
variations to the process as
indicated but to get into L3
candidates must show a clear
understanding of the end to
end process.
Level 4 [16-20 marks]
A comprehensive
demonstration of the principles
of DFMA. Comprehensive
understanding of how the
design of the chair could be
modified for manufacture and
assembly. Information in RB is
used effectively to fully
exemplify the points being
made. Sketches will be clear
and supported with relevant
notes. The process will be
end to end and clear in the
way it is explained.
Level 3 [11-15 marks]
A good demonstration of the
principles of DFMA.
Good understanding of how
the design of the chair could
be modified for manufacture
and assembly. Information in
RB is used for the most part
effectively to exemplify points
being made although one or
two opportunities are missed.
Sketches will for the most part
be clear and supported with
relevant notes. The process
will be end to end and for the
most part be clear in the way it
is explained.
Level 2 [6-10 marks]
A sufficient demonstration of
the principles of DFMA.
Sufficient understanding of
how the design of the chair
could be modified for
manufacture and assembly.
Information in RB is used to
exemplify some points being
made although much more
could have been done to
exploit the stimulus material
available. Sketches will be
adequate and supported withH406/02 Mark Scheme October 2021
notes. The process may not
necessarily be end to end with
some knowledge gaps
evident.
Level 1 [1-5 marks]
A limited demonstration of the
principles of DFMA.
Limited knowledge and next to
no understanding of how the
design of the chair could be
modified for manufacture and
assembly. Use of information
from the RB is used in a
simplistic way and adds
limited value to the points
being made. Sketches if used
will be unclear with only basic
notes to accompany them.
The end to end process may
not exist and if anything is
basic in nature.
0 marks = No response or no
response worthy of credit.H406/02 Mark Scheme October 2021H406/02 Mark Scheme October 2021H406/02 Mark Scheme October 2021
Providing structural integrity:
Minimising waste material through tessellation:
• Reduce the number of different components to provide common parts. This can be
done with the chair slats, where they could all be made the same length and width.H406/02 Mark Scheme October 2021H406/02 Mark Scheme October 2021
• Nesting of parts. This is a feature of CNC router software that involves laying out
parts to fit into a manufactured board with minimal waste and best fit. Nesting is
done automatically when the function is selected. By modifying components to
tesselate better, nesting will be improved.
Award credit for any other valid suggestion.OCR (Oxford Cambridge and RSA Examinations)
The Triangle Building
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CB2 8EA
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