Managing and Using Information Systems A Strategic Approach, 7th Edition Pearlson, Saunders, Galletta TEST BANK.

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Test Bank for Managing and Using Information Systems A Strategic Approach,7th Edition, 7e by Keri E. Pearlson,Carol S. Saunders, Dennis F. Galletta TEST BANK ISBN-13: 9781119560562 FULL CHAPTERS INC... LUDED Chapter 1: The Information Systems Strategy Triangle Brief Overview of Business Strategy Frameworks Why Are Strategic Advantage Models Essential to Planning for Information Systems? Brief Overview of Organizational Strategies Brief Overview of Information Systems Strategy Summary Key Terms Discussion Questions Case Study 1‐1 Amazon in 2019 Case Study 1‐2 Lego Chapter 2: Strategic Use of Information Resources Evolution of Information Resources Information Resources as Strategic Tools How Can Information Resources Be Used Strategically? Sustaining Competitive Advantage Strategic Alliances Co‐Creating IT and Business Strategy Summary Key Terms Discussion Questions Case Study 2‐1 Amazon Go: How Far Can It Go? Case Study 2‐2 Groupon Chapter 3: Organizational Strategy and Information Systems Information Systems and Organizational Design Information Systems and Management Control Systems Information Systems and Culture Summary Key Terms Discussion Questions Case Study 3‐1 Uber's Use of Technology‐Mediated Control Case Study 3‐2 The FBI Chapter 4: Digital Systems and the Design of Work Work Design Framework How Information Technology Changes the Nature of Work Where Work Is Done and Who Does It: Mobile and Virtual Work Arrangements Gaining Acceptance for IT‐Induced Change to Work Summary Key Terms Discussion Questions Case Study 4‐1 Automation at Southern Glazer's Wine and Spirits LLC Case Study 4‐2 Trash and Waste Pickup Services, Inc. Chapter 5: Information Systems and Digital Transformation Silo Perspective versus Business Process Perspective Building Agile and Dynamic Business Processes Digital Business Transformation Workflow and Mapping Processes Types of Enterprise Systems Enterprise System Issues Summary Key Terms Discussion Questions Case Study 5‐1 Carestream Health Case Study 5‐2 Santa Cruz Bicycles Chapter 6: Architecture and Infrastructure From Vision to Implementation The Leap from Strategy to Architecture to Infrastructure From Strategy to Architecture to Infrastructure: An Example Virtualization and Cloud Computing Other Managerial Considerations Summary Key Terms Discussion Questions Case Study 6‐1 Enterprise Architecture at Chubb Industries Case Study 6‐2 The Case of Extreme Scientists Chapter 7: Security NIST Cybersecurity Framework IT Security Governance Framework Cyberattacks and How They Occurred The Impossibility of 100% Security What Should Management Do? How Do We Measure How Secure We Are? Summary Key Terms Discussion Questions Case Study 7‐1 The Aircraft Communications Addressing and Reporting System (ACARS) Case Study 7‐2 Sony Pictures: The Criminals Won Chapter 8: The Business of Information Technology Organizing to Respond to Business: A Maturity Model Understanding the IT Organization What a Manager Can Expect from the IT Organization What the IT Organization Does Not Do Chief Information Officer Building a Business Case IT Portfolio Management Valuing IT Investments Monitoring IT Investments Funding IT Resources How Much Does IT Cost? Summary Key Terms Discussion Questions Case Study 8‐1 Air France/KLM Airlines Case Study 8‐2 Balanced Scorecards at BIOCO Chapter 9: Governance of the Information Systems Organization IT Governance Centralized versus Decentralized Organizational Structures Decision Rights and Governance Platform‐Based Governance Governance Frameworks for Control Decisions Summary Key Terms Discussion Questions Case Study 9‐1 IT Governance at Toyota Case Study 9‐2 The “MyJohnDeere” Platform Chapter 10: Information Systems Sourcing Sourcing Decision Cycle Framework Outsourcing in the Broader Context Summary Key Terms Discussion Questions Case Study 10‐1 O2 and RPA Case Study 10‐2 Crowdsourcing at AOL Chapter 11: Managing IT Projects What Defines a Project? What Is Project Management? Project Elements IT Projects IT Project Development Methodologies and Approaches Managing IT Project Risk Gauging Success Summary Key Terms Discussion Questions Case Study 11‐1 Information Displays at Dutch Railways (Nederlandse Spoorwegen) Case Study 11‐2 Dealing with Traffic Jams in London Chapter 12: Business Intelligence, Knowledge Management, and Analytics Competing with Business Analytics Knowledge Management, Business Intelligence, and Business Analytics Components of Business Analytics Big Data Caveats for Managing Knowledge and Business Intelligence Summary Key Terms Discussion Questions Case Study 12‐1 Nest and the Internet of Things (IoT) Case Study 12‐2 Stop & Shop's Scan It! App Chapter 13: Privacy and Ethical Considerations in Information Management Responsible Computing Corporate Social Responsibility PAPA: Privacy, Accuracy, Property, and Accessibility Green Computing Summary Key Terms Discussion Questions Case Study 13‐1 Equifax's 2017 Data Breach Case Study 13‐2 Ethical Decision Making [Show More]

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