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Principles of Management Unit 1

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Explain the four functions of management ANS - Planning - forming goals and strategies to achieve goals Organizing - delegating tasks, assignments, and roles to achieve goals Leading - motivating p ... eople to achieve goals Controlling - evaluating progress and revising process towards goals Explain efficiency and effectiveness as they relate to management ANS - Efficiency - amount of resources used to achieve a goal Effectiveness - achieving a stated goal Explain the necessary skills for managers and which one(s) are used most often at each level of management. ANS - Conceptual - ability to see big picture, strategic, long term. Most common with top managers. Human - ability to work well with people. Most common with middle managers. Technical - knowledge and skills needed to accomplish specific tasks. Most common with first line managers. Who is considered the father of scientific management? ANS - Frederick Taylor. Most efficient way to do a job. ANS - Soldiering: workers' purposely operating below their capacity - Belief was increased output would lead a few workers - Poor design of performance of work - rule-of-thumb Explain the Gantt chart ANS - Bar graph measuring planned and completed work along each stage of production by time elapsed. Explain Henri Fayol's principles of remuneration, unity of command, scalar chain, order, equity. ANS - Administrative principles - total organization - Unity of command - receiving orders from only one superior - Scalar chain - chain of authority - Division of work - managerial and technical work are adaptable to specialization to produce better work with the same effort. - Unity of directions - similar activities in organizations should be grouped together. Explain Mary Follett's theory of power-over vs. power-with. [Show More]

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