CLA Practice Test with complete solutions

The Japanese term, kaizen, means: Continuous planning Quality improvement Quality planning Continuous improvement - ANSWER Continuous Improvement Who is the driving force throughout the life cycle of a product? ...

The Japanese term, kaizen, means: Continuous planning Quality improvement Quality planning Continuous improvement - ANSWER Continuous Improvement Who is the driving force throughout the life cycle of a product? Suppliers Customers Manufacturers Transporters - ANSWER Customers Which of the following is the federal agency devoted to workplace safety? USDOT OSHA EPA FAA - ANSWER OSHA Which of the following regulates indistrial waste disposal? ISO 4000 Clean Water Act National Environmental Policy Act Superfund - ANSWER Clean Water Act Which type of audit is requested by your manager? Internal External Third-party Team - ANSWER Internal Audit Who is responsible for the safe operation of material handling equipment? The equipment's manufacturer Employers Employees All of the above - ANSWER All- equipment's manufacturer, employers, and employees What guides an AGV? Rails Computers Lasers All of the above - ANSWER All- Rails, computers, and lasers Places where materials are stored for future use are: Warehouses Production Facilities Factories Retailers - ANSWER Warehouses What role withing the supply chain is responsible for physically connecting the sources of supply with customers? Distribution centers Retailers Suppliers Transporters - ANSWER Transporters What is the most common dock design used in the United States? Open Flush Rail Enclosed - ANSWER Flush Your power zone is located: Above your shoulders Above your waist and below your shoulders Above your knees and below your shoulders Above your knees and below your waist - ANSWER Above your knees and below your shoulders Which of the following describe external communication? (Select all that apply) With co-workers With customers With delivery drivers With supervisors With other shifts - ANSWER With delivery drivers and customers Which of the following are important guidelines for effective writing? (Select all that apply) Consider your audience Visualize Ask question Proofread Use appropriate tone - ANSWER Consider your audience and proofread In logistics, the most common PPE is: Hard hat Boots Gloves Mask - ANSWER Boots Kaizen is an important element of which quality control system? Six Sigma TQM Lean Management ISO 9000 - ANSWER TQM What type of equipment is used to bridge the gap between a vehicle deck and the warehouse doors? Yard lift Gravity conveyor Dock board Trailer - ANSWER Dock board Which of the following is NOT one of the four basic functions around which most warehouse/distribution activities revolve? Stocking Receiving Supply Order Processing - ANSWER Supply When setting goals, SMART refers to: Specific, measurable, achievable, relevant, time based Specific, measurable, accepted, relevant, time based - ANSWER Specific, measurable, achievable, relevant, time based Red safety signs are usually used to depict: Storage locations General information Radiation Warning Danger - ANSWER Danger What type of training prepares workers to work in multiple areas within a facility? On-site External On-line Cross-Training - ANSWER Cross-Training What type of audit would be used to prove that a company quality program meets ISO 9000 standards? Internal External Third-party Team - ANSWER Third-party audit Recent economic and global trends require warehouses to: Handle and store MORE items Ship LESS international orders Spend MORE time processing orders Execute LESS and smaller transactions - ANSWER Handle and store MORE items Inventory including all the materials being currently worked on is referred to as which type of inventory? Raw materials Work-in-process Finished goods In-transit - ANSWER Work-in-process What is the most common piece of equipment in most warehouses? Sideloader Sit down counterbalance fork lift Narrow aisle fork lift Carton clamp truck - ANSWER Sit down counterbalance fork lift What class of fire extinguisher is used to fight grease and oil fires? A B C D - ANSWER B What was the first major global supply chain security initiative? CSI FAST AMR C-TPAT - ANSWER C-TPAT Which type of team is made up of a group of workers responsible for similar process within a logistics facility? Work team Project team Cross-functional team Department team - ANSWER Work Team Improvement is not possible unless there is some way to measure the results. True False - ANSWER True What type of PPE is used to protect workers from falling objects? Gloves Boots Mask Hard Hat - ANSWER Hard Hat Which of the following is true about bar codes and RFID tags and their respective scanners? Bar codes require a direct line of sight and RFID tags do not. Bar codes do not require a direct line of sight and RFID tags do. Both bar codes and RFID tags require a direct line of sight. - ANSWER Bar codes require a direct line of sight and RFID tags do not. What are the four steps in the PDCA cycle? Plan, define, check, act Plan, do, check, act Plan, define, count, act Plan do, count, act - ANSWER Plan, do, check, act Which security initiative focuses on the ports that send the highest volumes of products into the U.S.? FAST CSI AMR C-TPAT - ANSWER CSI Which type of team focuses on a single major issue of concern within a given process? Work team Project team Cross-functional team Department team - ANSWER Project team Which of the following described the process of finding a better way of meeting customer needs? Quality planning Quality control Quality improvement Quality management - ANSWER Quality improvement What is the most common numbering system for RFID devices? RPC UPC EPC IPC - ANSWER EPC In terms of facility design, what is throughput? A building's capacity to store goods The ability to retrieve materials with minimum effort The volume of goods expected to move through a warehouse The speed of which goods move through a warehouse - ANSWER The volume of goods expected to move through a warehouse How might a front-line worker use a WMS? (Select all that apply) To check email To enter inventory location To take a test To find a SKU location To determine a SKU quantity - ANSWER To check inventory location, to find SKU location, and to determine a SKU quantity. Which government body is responsible for enforcing environmental regulations on industry? DOT EPA RSPA CBP - ANSWER EPA Most service failure in logistics can be traced back to breakdowns in communication. True False - ANSWER True What color combination is used to indicate radiation? Black on white Magenta on yellow Black on orange Magenta on blue - ANSWER Magenta on yellow What type of computer application is used to edit and format a document? Internet Email Word processing Spreadsheets - ANSWER Word processing Which of the following terms is normally associated with order processing? Loading Cross-docking Picking Shipping - ANSWER Picking FAST is a trade initiative between which of the following countries? U.S. and Cuba