CLA Practice Exam 2022/2023 QA

Which of the following is an example of specialized material handling equipment? A. Hand truck B. Carton clamp C. Fork lift D. Pallet jack - ANSWER Carton clamp Your power zone is located: A. Above your shoulder ...

Which of the following is an example of specialized material handling equipment? A. Hand truck B. Carton clamp C. Fork lift D. Pallet jack - ANSWER Carton clamp Your power zone is located: A. Above your shoulders B. Above your waist and below your shoulders C. Above your knees and below your shoulders D. Above your knees and below your waist - ANSWER Above your knees and below your shoulders If you use the wrong type of fire extinguisher it may make the fire worse A. True B. False - ANSWER True Two logistic students, Mark and Sarah, are discussing warehouses and distribution centers. Mark says that errors made in the receiving department do not affect other departments. Sarah says that receiving is a critical function because it is the first step in atypical warehouse/ distribution center operation. Which student- Mark or Sarah - is correct? - ANSWER Sarah is correct FAST truck carriers must submit advance manifest information 24 hours prior to arrival. A. True B. False - ANSWER False Disagreements among team members can help the team make better decisions, while conflicts disrupt work and need to be resolved efficiently so that the team can get on with its work. A. True B. False - ANSWER True Very narrow aisle is equipment is the most common type of lift truck in use today. A. True B. False - ANSWER False In addition to OSHA compliance, companies may use additional guidelines from other agencies to enhance their safety policies and procedures. A. True B. False - ANSWER True Quality control is the process used to ensure that products meet or exceed customer expectations are delivered on time and without damage. A. True B. False - ANSWER True Which facility in the supply chain temporarily stores materials that are passed on to transporters? A. Production Sites B. Raw Material Providers C. Distribution Centers D. Suppliers - ANSWER Distribution Centers Exhaust fans, open windows and air conditioning systems are examples of good: A. Ventilation B. Ergonomics C. Lighting D. Safety markings - ANSWER Ventilation It is possible for a shock of 100 volts to be more deadly than one of 10, 000 volts. - ANSWER True If you do not understand what a speaker is saying, you should interrupt them to seek clarification. - ANSWER False Which of the following are important guidelines for effective speaking ( select all that apply) - ANSWER Consider your audience, ask questions, use appropriate tone In terms of facility design, what is throughput? - ANSWER The volume of goods expected to move through a warehouse Inventory including all the materials being currently worked on is referred to as which type of inventory? - ANSWER Work in process (WIP) What type of audit is requested by someone from outside the company? - ANSWER External audit Which of the following is used for real- time vehicle tracking, load, route optimization, and load cost estimates? - ANSWER Transportation Management System What are the four steps in the PDCA cycle? - ANSWER Plan, Do, Check, Act Which of the following material handling equipment lifts the operator with the load, allowing the operator to pick less than full pallet loads from rack locations? - ANSWER order picker Employees are not responsible for helping to ensure safety in the workplace - ANSWER False Which characteristics of a team best ensured that workers have current knowledge and skills? - ANSWER Training Which of the following federal agencies studies the causes of workplace injuries and illnesses? - ANSWER NIOSH Which of the following regulates industrial waste disposal? - ANSWER Clean Water Act A car factory is an example of what type of facility? - ANSWER production facility The Customs-Trade Partnership Against Terrorism (C-TPAT) is a voluntary systems established by which US organization? - ANSWER Bureau of Customs and Border Protection (CBP) Who is responsible for the safe operation of material handling equipment? A. Equipment's manufacturer B. Employers C. Employees D. All of the above - ANSWER All of the above Safe lifting practices include: A. Using angled shelving B. Lifting from the floor C. Using legs to push up the load D. Using team lifting - ANSWER A, C, D What is the most common type of equipment in most large distribution centers? A. Hand truck B. Fork lift C. Narrow aisle vehicle D. Carton clamp - ANSWER Fork lift Places where materials are stored for future use are: - ANSWER Warehouses A global connection of millions of computer networks defines: - ANSWER The internet Which of the following terms is normally associated with order processing? A. Loading B. Cross docking C. Picking D. Shipping - ANSWER Shipping Which term describes the time it takes to process an order from the time the order received from the customer until the order is delivered? - ANSWER Order cycle time Personnel security can be provided by measures such as identification badges and voice recognition. - ANSWER True You should hold the load close to your body when carrying a heavy load. - ANSWER True What type of audit is conducted by someone from within the company to ensure that a quality system is being followed? A. Internal audit B. External audit C. Third party audit D. Team audit - ANSWER Internal audit When problem solving, which step involves creating a schedule and assigning tasks? A. Brainstorming B. Analyzing the problem C. Implementing the solution D. Monitoring progress - ANSWER Implementing the solution Clarity about roles and responsibilities is NOT essential to achieving team goals - ANSWER False Designing a process that is capable of meeting quality standards is called? A. Quality planning B. Quality control C. Quality improvement D. Quality audits - ANSWER Quality planning Which of the following types of PPE is used to protect the lungs against airborne dust or particles? - ANSWER Respirator Which technology contains an encoded identification number that is preprogrammed and can not be changed with reprogramming the card it is now? - ANSWER Magnetic stripes What was the first major global supply chain security initiative? - ANSWER C-TPAT State governments may enforce their own workplace safety standards as long as they are "at least as effective" as OSHA standards. - ANSWER True Receiving a customer complaint and writing up the report is an example of what types of communication? A. Internal B. External C. Writing D. Listening - ANSWER External, writing, listening The life cycle of material flowing through the supply chain is an integrated, interconnected process. - ANSWER True Which of the following material handling equipment may rely on the operator to provide the force needed to lift the load or push the equipment short distances? A. Pallet jack B. Order picker C. Yard lift D. Gantry - ANSWER Pallet jack What type of computer application is used to edit and format a document? A. Internet B. Email C. Word processing D. Spreadsheets - ANSWER Word processing Which type of team is made up of a group of workers responsible for similar processes within a logistics facility? A. Work team B. Project team C. Cross functional team D. Department team - ANSWER Work team When problem solving, which step involves constant review and evaluation? A. Brainstorming B. Analyzing the problem C. Implementing the solution D. Monitoring progress - ANSWER Monitoring progress Two logistics students, Mark and Sarah, are discussing docks. Mark says that enclosed docks must have adequate ventilation and drainage to ensure the safety of drivers and loaders. Sarah says that inside an enclosed dock, the dock area can be either flush or open. Which student- Mark or Sarah- is correct? - ANSWER Both are correct Preventive maintenance is dealing with a malfunction after it has occurred? - ANSWER False What class of fire extinguisher is used to fight grease and oil fires? A. Class A B. Class B C. Class C D. Class D