Four Management Functions
ANS - 1. Planning
2. Organizing
3. Leading
4. Controlling
Management Skills
ANS - 1. Conceptual- ability to see the organization as a whole system
2. Human Skills- Managers ability to
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Four Management Functions
ANS - 1. Planning
2. Organizing
3. Leading
4. Controlling
Management Skills
ANS - 1. Conceptual- ability to see the organization as a whole system
2. Human Skills- Managers ability to work with the entire group.
3. Technical Skills- Understanding of and proficiency in the performance of specific tasks.
Different levels of manager (Vertical)
ANS -Top manager - setting organizational goals, defining strategies for achieving them, monitoring and interpreting the external environment
-Middle managers - implementing the overall strategies and policies defined by top managers, concerning with the near future.
-First-line managers - Production of goods and services.
Horizontal Differences
ANS - i. Functional managers
1. Responsible for a department that performs a single functional task, such as finance or marketing
ii. General managers
1. Responsible for several departments that perform different functions, such as the manager of Macy's department store or a Ford automobile factory.
Becoming a New Manager
Ans - a.Making the shift from individual identity to manager identity
i. Specialist; performs tasks à generalist; coordinates diverse tasks
ii. Gets things done through own efforts à gets things done through others
iii. An individual actor à a network builder
iv. Works relatively independently à works in highly interdependent manner
Manager roles
ANS -Informational role - activities used to maintain and develop an information network.
-Interpersonal role - relationships with others and are related to the human skills
-decisional role - events about which the manager must make a choice and take action
Social Forces:
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