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ENG 302 - Chapter 1 Quiz | Questions with 100% Correct Answers | Updated & Verified

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Jon is attending a business seminar, but he is having difficulty hearing the main speaker because people are talking in adjoining hallways. What type of barrier to effective listening is Jon experie... ncing? - ✔✔Physical barrier As an employee in today's competitive workplace, you can expect to have more managers than in the past. - ✔✔False Which statement about writing in today's workplace is most accurate? - ✔✔Today's workers are expected to write a variety of messages using many electronic technologies. The belief in the superiority of one's own culture is known as ethnocentrism . - ✔✔true Greg has been asked to lead his work group in a problem-solving discussion. Greg notices that Lisa rolls her eyes every time he says something. Greg should __________. - ✔✔politely seek additional information by saying, "I'm not sure that you really agree with my ideas. Do you have a suggestion to improve them?" The best way to manage a diverse workplace is to do everything possible to minimize or eliminate differences. - ✔✔False A culturally diverse workforce in which employees are tolerant of differences can benefit both the organization and its employees. One way to improve tolerance is by __________. - ✔✔practicing empathy [Show More]

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