Communication > EXAM > CMN 001 questions with complete solutions (All)

CMN 001 questions with complete solutions

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Public Speaking Situation (3 criteria) Correct Answer: 1. Communicative purpose (inform, persuade, entertain) 2. Uninterrupted floor time. 3. Multiple listeners. Model of effective communicati... on Correct Answer: (Transactional model) Sender encodes message, receiver decodes message and provides feedback. Channel Correct Answer: the mode through which the message is conveyed to another party Noise Correct Answer: anything that interferes with the encoding, transmission, or reception of the message Encoding/Decoding Correct Answer: the processing of words attached to symbols, ideas, and feelings by the speaker before it's spoken (encoding) and by the listeners after it's heard (decoding) PRPSA Correct Answer: Personal Report of Public Speaking Anxiety. Scale: 34-170 Average: 115 Immediacy factor Correct Answer: Presence of a live person makes a message more real and more important to us. 3 public speaking purposes Correct Answer: 1) Inform 2) Persuade 3) Entertain Entertainment speech Correct Answer: For audience to feel moved. Make people "feel" something. Presentation aid Correct Answer: Adds: 1) Clarity: clarify key point. 2) Retention: Help audience remember ideas. 3) Interest: draw attention to your topic and dramatize a point. Active listening (steps) Correct Answer: 1) Sensing. 2) Attention. 3) Understanding. 4) Responding. Sensing How to facilitate? Correct Answer: -Knowing that someone is speaking to you -Facilitate: being loud, speaking slow, nothing blocking sight, make clear nonverbal cues [Show More]

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