Health Care > EXAM > Healthcare Operations Management - WGU C429 Exams complete solution (All)
Healthcare Operations Management - C429 Healthcare leaders must respond to the needs of ______ fairly, consistently and quickly to avoid conflict and ensure that the organization meets their inter... ests. Leaders must facilitate the building of a culture that encourages staff to consider the _____ perspective. Leaders should set realistic, achievable ____ and benchmarks for quality of care, patient satisfaction, and staff satisfaction. The HCO (______ _________) is : a 24/7/365 operation. up to date with the latest changes, practices and ______. adjusts to _______ needs. A reporting path that allows each team to communicate its needs to the larger organization and to ensure the governing board of negotiated acceptance of goals. Helps determine the need for change within the healthcare organization. Purpose is to sustain an infrastructure to ensure that the HCO's array of services is effectively designed, aligned, integrated, and continuously improved. Monitor all external stakeholder groups to identify changes in their needs and desires Forecast patient needs to plan staffing and facilities Operating units designed around patient-focused care for related disease groups and similar medical specialties [Show More]
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