In the event you need to use a paper Scope of Appointment (SOA) form, it must be
completed____ hosting the sales presentation. Correct Answer: Prior to
Agents can use the Materials Portal to order sales materials and t
...
In the event you need to use a paper Scope of Appointment (SOA) form, it must be
completed____ hosting the sales presentation. Correct Answer: Prior to
Agents can use the Materials Portal to order sales materials and track shipment
Correct Answer: True
Agents may be terminated for cause if they fail to comply with a compliance
investigation, encourage others to avoid the compliance interview process or fail to
provide truthful or complete information Correct Answer: True
If a paper Scope of Appointment (SOA) form was used to capture SOA, and your
appointment turns into an application for enrollment, which mandatory action is
true? Correct Answer: Fax it into WellCare along with the paper application.
A call to the Application Verification Line (VAL) is required for whihc type of
application Correct Answer: Agent-Assisted Online Enrollment Application Tool
Which of the following are agents permitted to do when using the Personal URL
(PURL) Correct Answer: None of these
What is the application tracker in Agent Connect used for? Correct Answer:
Tracking submitted applications
A scope of Appointment (SOA) is required if benefits are going to be discussed
prior to a beneficiary enrolling on their own via your Personalized URL (PURL)
Correct Answer: True
WellCare accepts Scopes of Appointment (SOA) in which of the following
methods? Correct Answer: Mobile App
Telephonic (AVL)
Paper
Which of the following takes place when using the personalized application page
while faxing paper applications? (Select all that apply) Correct Answer: - The bar
code is linked with your agent ID and certification status.
- The personalized application page must be the final page of every fazed
application submission.
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