Public Health > QUESTIONS & ANSWERS > APCO FINAL EXAM QUESTIONS WITH CORRECT ANSWERS| GRADED A (All)

APCO FINAL EXAM QUESTIONS WITH CORRECT ANSWERS| GRADED A

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T/F: The term "PSAP" stands for Public Safety Access Point. Correct Answer False T/F: Professionalism is defined by who you are, what you do, and how others perceive you. Correct Answer True T/F... : Ethics involves an individual's personal, professional, and organization rules of conduct. Correct Answer True T/F: The three primary fields of public safety communications are law enforcement communications, fire service communications, and emergency management communications. Correct Answer False T/F: The term "vital statistics" defines the primary functions or tasks of public safety communications systems. Correct Answer True T/F: Computer-Aided Dispatch (CAD) systems, maps, and the Internet are examples of PSAP informational sources. Correct Answer True T/F: A policy is a guide to action and a procedure is a guide to thinking. Correct Answer False The operational relationship between telecommunicators, supervisors, and managers is defined by the PSAP's? Correct Answer Chain of Command The vital services of a public safety communications system are to provide the communications between the PSAP and? Correct Answer The public, agency personnel, other agencies, and support services A process for supplying supplemental personnel, equipment, or other resources to assist other agencies in time of need is referred to as? Correct Answer Mutual Aid T/F: Quality Assurance programs in the PSAP include actions taken to ensure that standards and procedures are met and followed. Correct Answer True T/F: A question that can't be answered "yes" or "no" is referred to as an open-ended question. Correct Answer True T/F: Because the telecommunicator cannot see callers on the phone, nonverbal communication plays no part in handling public safety calls for service. Correct Answer False [Show More]

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