Economics and Statistics > QUESTIONS & ANSWERS > 2023 Wellcare ACT Mastery Certification with Complete Solutions and Correct Answers (All)
2023 Wellcare ACT Mastery Certification with Complete Solutions and Correct Answers
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023 Wellcare ACT Mastery Certification with Complete Solutions and Correct Answers A grievance request, or any evidence concerning a grievance, must be filed orally or in writing no later than ____... _ calendar days from the date of the event or the date the member is made aware of the issue. ✔✔ 60 When completing an application, you should ensure that you enter the provider ID of a specialist and not a Primary Care Physician (PCP). ✔✔ False Which of the following statements about completing telephonic enrollments is FALSE? ✔✔ Must include most of the required elements necessary to complete the enrollment A passing score of __ or higher must be achieved to successfully complete this course ✔✔ 85% To ensure accurate data entry, you should repeat the Medicare ID back to the beneficiary. ✔✔ True Steps to take when safeguarding and securing PHI and PII include ✔✔ All of the Above An agent may be terminated for cause if they fail to comply with a compliance investigation, encourage others to avoid the compliance interview process, or fail to provide truthful or complete information ✔✔ True For 2022, ______ will no longer be a preferred pharmacy ✔✔ Walmart [Show More]
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