GPC refresher training must be taken Correct Answer (A) Once a year NO
(B) Twice a year
(*C*) Every two years
(D) Every three years
7 Correct Answer Per span of control policy, the maximum number of Cardholder acco
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GPC refresher training must be taken Correct Answer (A) Once a year NO
(B) Twice a year
(*C*) Every two years
(D) Every three years
7 Correct Answer Per span of control policy, the maximum number of Cardholder accounts an AO may oversee is
Credit balance Correct Answer occurs when the amount credited to an AO account exceeds the amount billed by the bank
Which of the following transactions may not be disputed through the bank? Correct Answer (A) Returned or canceled merchandise with no credit received
(B) Invoice amount discrepancies
(C) Duplicate billings and non-receipt of merchandise
(*D*) Convenience Check transactions
(T/F) A/OPC to AO and Cardholder accounts are not to exceed 1:300 Correct Answer TRUE
Approving Official authority is documented in a ___________ Correct Answer (A) Certificate of Appointment
(B) Appointment/Termination Record (DD Form 577)
(*C*) Letter of Appointment
(D) Letter of Delegation (NO)
It is a federal requirement that you must maintain complete and accurate documentation of all purchases. types of documentation that should be maintained are: Correct Answer (A) Approved requirement documentation
(B) Sales receipt and merchant invoice
(C) Signed proof of delivery/acceptance
(*D*) All of the above
Only the __________ is authorized to make purchases using the Purchase Card. Correct Answer Cardholder
(T/F) Suspected unethical behavior should be reported to the A/OPC or through the supervisory chain of command. Correct Answer True
__________ are used by the bank system to restrict Cardholders from buying certain products or services. Correct Answer Merchant Category Codes
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