Organization Development and Change, 11th Edition by Cummings, Worley TEST BANK

Test Bank for Organization Development and Change, 11th Edition, 11e by Thomas G. Cummings, Christopher G. Worley TEST BANK ISBN-13: 9781337618755 FULL CHAPTERS INCLUDED Chapter 1: General Introduction to Organiza ...

Test Bank for Organization Development and Change, 11th Edition, 11e by Thomas G. Cummings, Christopher G. Worley TEST BANK ISBN-13: 9781337618755 FULL CHAPTERS INCLUDED Chapter 1: General Introduction to Organization Development 1-1 Organization Development Defined 1-2 The Growth and Relevance of Organization Development 1-3 A Short History of Organization Development 1-4 Evolution in Organization Development 1-5 Overview of the Book Summary Notes Part 1: Overview of Organization Development Chapter 2: The Nature of Planned Change 2-1 Theories of Planned Change 2-2 General Model of Planned Change 2-3 Different Types of Planned Change 2-4 Critique of Planned Change Summary Notes Chapter 3: The Organization Development Practitioner 3-1 Who Is the Organization Development Practitioner? 3-2 Competencies of an Effective Organization Development Practitioner 3-3 The Professional Organization Development Practitioner 3-4 Professional Values 3-5 Professional Ethics Summary Notes Appendix Part 2: The Process of Organization Development Chapter 4: Entering and Contracting 4-1 Entering into an OD Relationship 4-2 Developing a Contract 4-3 Interpersonal Process Issues in Entering and Contracting Summary Notes Chapter 5: Diagnosing 5-1 What Is Diagnosis? 5-2 The Need for Diagnostic Models 5-3 Open-Systems Model 5-4 Organization-Level Diagnosis 5-5 Group-Level Diagnosis 5-6 Individual-Level Diagnosis Summary Notes Chapter 6: Collecting, Analyzing, and Feeding Back Diagnostic Information 6-1 The Diagnostic Relationship 6-2 Collecting Data 6-3 Sampling 6-4 Analyzing Data 6-5 Feeding Back Data 6-6 Survey Feedback Summary Notes Chapter 7: Designing Interventions 7-1 Overview of Interventions 7-2 What Are Effective Interventions? 7-3 How to Design Effective Interventions? Summary Notes Chapter 8: Managing Change 8-1 Overview of Change Activities 8-2 Motivating Change 8-3 Creating a Vision 8-4 Developing Political Support 8-5 Managing the Transition 8-6 Sustaining Momentum Summary Notes Chapter 9: Evaluating and Reinforcing Organization Development Interventions 9-1 Evaluating Organization Development Interventions 9-2 Reinforcing Organizational Changes Summary Notes Selected Cases Part 3: Human Process Interventions Chapter 10: Interpersonal and Group Process Approaches 10-1 Diagnostic Issues in Interpersonal and Group Process Interventions 10-2 Process Consultation 10-3 Third-Party Interventions 10-4 Team Building Summary Notes Chapter 11: Organization Process Approaches 11-1 Diagnostic Issues in Organization Process Intervention 11-2 Traditional Organization Process Approaches 11-3 Large Group Interventions 11-4 Culture Change Summary Notes Selected Cases Part 4: Technostructural Interventions Chapter 12: Employee Involvement 12-1 Employee Involvement: What Is It? 12-2 Employee Involvement Interventions Summary Notes Chapter 13: Work Design 13-1 The Engineering Approach 13-2 The Reengineering Approach 13-3 The Motivational Approach 13-4 The Sociotechnical Systems Approach 13-5 Designing Work for Technical and Personal Needs Summary Notes Selected Cases Part 5: Human Resource Interventions Chapter 14: Performance Management 14-1 A Model of Performance Management 14-2 Goal Setting 14-3 Performance Appraisal 14-4 Reward Systems Summary Notes Chapter 15: Talent Development 15-1 Coaching and Mentoring 15-2 Leadership Development Interventions 15-3 Career Planning and Development Interventions Summary Notes Chapter 16: Workforce Diversity, Inclusion, and Wellness 16-1 Workforce Diversity and Inclusion Interventions 16-2 Employee Stress and Wellness Interventions Summary Notes Selected Cases Part 6: Strategic Change Interventions Chapter 17: Transformational Change 17-1 Characteristics of Transformational Change 17-2 Integrated Strategic Change 17-3 Organization Design 17-4 Downsizing Summary Notes Chapter 18: Continuous Change 18-1 Dynamic Strategy Making 18-2 Self-Designing Organizations 18-3 Organization Learning and Knowledge Management 18-4 Agile Organizations Summary Notes Chapter 19: Transorganizational Change 19-1 Transorganizational Rationale 19-2 Mergers and Acquisitions 19-3 Strategic Alliance Interventions 19-4 Network Interventions Summary Notes Chapter 20: Organization Development for Economic, Ecological, and Social Outcomes 20-1 Sustainable Management Organizations 20-2 Global Social Change Summary Notes Selected Cases Chapter 21: Future Directions in Organization Development 21-1 The Current State of Organization Development 21-2 Trends in the Context of Organization Development 21-3 Implications for OD's Future