Test Bank for Supply Chain Management A Logistics Perspective, 11th Edition, 11e by John J. Coyle,C. John Langley, Jr,Robert A. Novack,Brian J. Gibson TEST BANK
ISBN-13: 9780357132296
FULL CHAPTERS INCLUDED
Chapt
...
Test Bank for Supply Chain Management A Logistics Perspective, 11th Edition, 11e by John J. Coyle,C. John Langley, Jr,Robert A. Novack,Brian J. Gibson TEST BANK
ISBN-13: 9780357132296
FULL CHAPTERS INCLUDED
Chapter 1: Supply Chain Management: An Overview
1-1 Introduction
1-2 Shaping the Supply Chains of the Twenty-First Century: Evolution and Change
1-3 Supply Chains: Development and Shaping for the Twenty-First Century
1-4 Major Supply Chain Issues
Summary
Study Questions
Case 1.1: Lehigh Valley Transport and Logistics Service (LVTLS)
Case 1.2: Central Transport, Inc.
Chapter 2: Global Dimensions of Supply Chains
2-1 Introduction
2-2 Rationale for Global Trade and Commerce
2-3 Contributing Factors for Global Commerce and Supply Chain Flows
2-4 Global Supply Chain Flows
2-5 Supply Chains in a Global Economy
2-6 Global Markets and Strategy
2-7 Supply Chain Security: A Balancing Act
2-8 Ports
2-9 North American Free Trade Agreement
Summary
Study Questions
Case 2.1: Red Fish-Blue Fish, LLP
Case 2.2: Nike, Inc. Global Supply Chain Strategy
Chapter 3: Role of Logistics in Supply Chains
3-1 Introduction
3-2 What Is Logistics?
3-3 Value-Added Roles of Logistics
3-4 Logistics Activities
3-5 Logistics in the Economy: A Macro Perspective
3-6 Logistics in the Firm: The Micro Dimension
3-7 Logistics in the Firm: Factors Affecting the Cost and Importance of Logistics
Summary
Study Questions
Case 3.1: Jordano Food Products
Case 3.2: Senco Electronics Company
Appendix 3A: Techniques of Logistics System Analysis
Appendix 3B: Approaches to Analyzing Logistics Systems
Chapter 4: Supply Chain and Omni-Channel Network Design
4-1 Introduction
4-2 The Need for Long-Range Planning
4-3 Supply Chain Network Design
4-4 Major Locational Determinants
4-5 Modeling Approaches
4-6 Omni-Channel Network Design
Summary
Study Questions
Case 4.1: Home Depot's Supply Chain Transformation
Case 4.2: Bigelow Stores
Appendix 4A: Grid Method-Sensitivity Analyses and Application to Warehouse Location in a City
Part II
Chapter 5: Sourcing Materials and Services
5-1 Introduction
5-2 Types and Importance of Items and Services Acquired
5-3 Strategic Sourcing Process
5-4 Supplier Evaluation and Relationships
5-5 Total Landed Cost (TLC)
5-6 E-Sourcing and E-Procurement
5-7 E-Commerce Models
Summary
Study Questions
Case 5.1: Alligator, Inc.
Case 5.2: Trans-Changi, Inc.
Appendix 5A: The Special Case of Procurement Price
Chapter 6: Producing Goods and Services
6-1 Introduction
6-2 The Role of Production Operations in Supply Chain Management (SCM)
6-3 Operations Strategy and Planning
6-4 Production Execution Decisions
6-5 Production Metrics
6-6 Production Technology
Summary
Study Questions
Case 6.1: Hudson Guitars
Case 6.2: War Eagle Golf Ltd.
Chapter 7: Demand Management
7-1 Introduction
7-2 Demand Management
7-3 Balancing Supply and Demand
7-4 Traditional Forecasting
7-5 Forecast Errors
7-6 Forecasting Techniques
7-7 Sales and Operations Planning
7-8 Collaborative Planning, Forecasting, and Replenishment
Summary
Study Questions
Case 7.1: Tires for You, Inc.
Case 7.2: Playtime, Inc.
Chapter 8: Order Management and Customer Service
8-1 Introduction
8-2 Influencing the Order-Customer Relationship Management
8-3 Executing the Order-Order Management and Order Fulfillment
8-4 E-Commerce Order Fulfillment Strategies
8-5 Customer Service
8-6 Expected Cost of Stockouts
8-7 Order Management Influences on Customer Service
8-8 Service Recovery
Summary
Study Questions
Case 8.1: Telco Corporation
Case 8.2: Webers, Inc.
Part III
Chapter 9: Managing Inventory in the Supply Chain
9-1 Introduction
9-2 Inventory in the U.S. Economy
9-3 Inventory in the Firm: Rationale for Inventory
9-4 Inventory Costs
9-5 Fundamental Approaches to Managing Inventory
9-6 Additional Approaches to Inventory Management
9-7 Classifying Inventory
Summary
Study Questions
Case 9.1: MAQ Corporation
Case 9.2: Baseball Card Emporium
Appendix 9A: Special Applications of the EOQ Approach
Chapter 10: Distribution-Managing Fulfillment Operations
10-1 Introduction
10-2 The Role of Distribution Operations in SCM
10-3 Distribution Planning and Strategy
10-4 Distribution Execution
10-5 Distribution Metrics
10-6 Distribution Technology
Summary
Study Questions
Case 10.1: Pain Away Corporation
Case 10.2: TV Gadgetry
Appendix 10A: Materials Handling
Chapter 11: Transportation-Managing the Flow of the Supply Chain
11-1 Introduction
11-2 The Role of Transportation in Supply Chain Management
11-3 Modes of Transportation
11-4 Transportation Planning and Strategy
11-5 Transportation Execution and Control
11-6 Transportation Technology
Summary
Study Questions
Case 11.1: Vibrant Video
Case 11.2: Bob's Custom BBQs
Appendix 11A: Federal Regulation of the Transportation Industry
Appendix 11B: Basis of Transportation Rates
Part IV
Chapter 12: Aligning Supply Chains
12-1 Introduction
12-2 Third-Party Logistics-Industry Overview
12-3 Annual Third-Party Logistics Research Study
Summary
Study Questions
Case 12.1: Quik Chips, Inc.
Case 12.2: United Express
Chapter 13: Supply Chain Performance Measurement and Financial Analysis
13-1 Introduction
13-2 Dimensions of Supply Chain Performance Metrics
13-3 Developing Supply Chain Performance Metrics
13-4 Performance Categories
13-5 The Supply Chain-Finance Connection
13-6 The Revenue-Cost Savings Connection
13-7 The Supply Chain Financial Impact
13-8 Financial Statements
13-9 Financial Impact of Supply Chain Decisions
13-10 Supply Chain Service Financial Implications
Summary
Study Questions
Case 13.1: Wash & Dry, Inc.
Case 13.2: Paper2Go.com
Appendix 13A: Financial Terms
Chapter 14: Supply Chain Technology-Managing Information Flows
14-1 Introduction
14-2 Information Requirements
14-3 Systems Capabilities
14-4 SCM Software
14-5 SCM Technology Implementation
14-6 Supply Chain Technology Innovations
Summary
Study Questions
Case 14.1: Inflate-a-Dome Innovations
Case 14.2: Vintage Shoes Inc.
Chapter 15: Strategic Challenges and Change for Supply Chains
15-1 Introduction
15-2 Principles of Supply Chain Management
15-3 Game-Changing Supply Chain Technologies
15-4 Supply Chain Analytics
15-5 Imperatives for Supply Chain Talent Management
15-6 Sustainability
15-7 Supply Chain Innovation and Transformation
15-8 Closing Thoughts
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