Marketo Certified Associate Test Prep
A method of testing a control sample against other versions in which a single element varies -
✔✔A/B Testing
A message that is returned to the sender because ti was not delivered
...
Marketo Certified Associate Test Prep
A method of testing a control sample against other versions in which a single element varies -
✔✔A/B Testing
A message that is returned to the sender because ti was not delivered - ✔✔Bounce
Any marketing program to be tracked in Salesforce.com or Marketo - ✔✔Campaign
The type of marketing activity associated with a Program - ✔✔Channel
A visual display of a company's performance metrics based on one or more custom reports -
✔✔Dashboard
A smart campaign that sends out a single email to a lead or group of leads as defined in a smart
list - ✔✔Email Campaign
A time-specific marketing initiative such as a Webinar, Seminar series, tradeshow or Road show.
- ✔✔Event
An individual or company that has the potential of doing business with your organization -
✔✔Lead
The use of technology to manage and automate the process of converting prospective customers
into actual buyers - ✔✔Marketing Automation
A fictional person used to represent a specific target segment for a company - ✔✔Persona
A collection of assets (smart) campaigns and reports for a specific purpose or specific goal
measured by existing lead success or the acquisition of new leads - ✔✔Program
A portion of an audience that is targeted to receive a specific marketing campaign - ✔✔Segment
The purple circle top left - when you click it turns into a site menu - ✔✔Superball
A way to group data for reporting purposes - ✔✔Tags
An action based on a change or update in status, demographic information, or user behavior that
caused a lead to proceed along a specific workflow branch or new path - ✔✔Trigger
Your Marketo universe; contains all email campaigns, templates, and lists - ✔✔Workspace
The process of collecting, qualifying, and interacting with people throughout the buying process
- ✔✔Lead nurturing
What are included in Marketo's automation solution? - ✔✔Automation engine, analytics engine,
and engagement hub
Desired results for the business that you want to achieve; can be tasks, quotas, improvements in
KPIs, or other performance-based benchmarks to measure marketing success - ✔✔Goals
A process or model that allows a company or organization to focus limited resources on the best
opportunities to increase sales and thereby achieve a sustainable competitive advantage -
✔✔Strategy
What are the 4 core elements of a marketing strategy? - ✔✔Who, What, Where, How
Used by marketers to understand how well their initiatives are performing in a specific channel,
such as email, mobile, social, or the web - ✔✔Tactical KPIs
Typically focused on results, rather than buyer behaviors, and help determine overall marketing
performance - ✔✔Strategic KPIs
Typically indicators of alignment between your cross-functional teams, and can help pinpoint
areas for improvement in sales and marketing funnel - ✔✔Operational KPIs
What are the three main types of KPIs? - ✔✔Tactical, strategic, and operational
The elements that your audience will interact with such as emails, forms, and landing pages -
✔✔Assets
What are the four program types in Marketo? - ✔✔Email program, Engagement program, Event
program, and Default program
What program do you use to send a one-time email to a group of people at a specific date and
time? - ✔✔Email program
What program do you use if you need help coordinating, and tracking your live and online events
and webinars? - ✔✔Event program
What program do you use when you want to automate the lead nurturing communications and
nurture leads on a periodic schedule? - ✔✔Engagement program
What program do you use if your initiative meets the criteria for an email, engagement, or event
program? - ✔✔Default program
What are the two types of tags in Marketo? - ✔✔Channel and custom
Tags define the type of program and the standard for success for that type of program -
✔✔Channel
Tags are set up by your Marketo admin and can be anything that you want to track, like regions
or products - ✔✔Custom
Smart Campaigns in Marketo use the ____ you define to complete automated tasks - ✔✔Who,
What, and When
A ___ campaign searches for leads using filters based on specific attributes or past actions. -
✔✔Batch
A ___ campaign listens for lead behavior and runs when actions occur. - ✔✔Trigger
Contains customer identities and data; also includes the automation and analytics engine
powering customer insights and enabling the platform's applications - ✔✔Engagement Hub
Gives you the ability to create, manage, and execute personalized engagement at scale across
every touchpoint: email, web, mobile, and more. - ✔✔Marketo Apps
Leverage Marketo's open and extensible architecture and are available through LaunchPoint
partners. - ✔✔Partner Applications
What are the four phases of a typical Marketo adoption model? - ✔✔1) Point-In-Time, SingleChannel Programs
2) Continuous Campaigns
3) Personalized Multi-Channel Conversations
4) Lifelong Relationships
When you practice Content Marketing, you create content that provides ___ and builds ____. -
✔✔Value and trust
What actions are keys to keeping your content current and valuable to prospects and customers?
- ✔✔Redesign, Rewrite, and retire
Success in the engagement economy is driven primarily through ___ marketing strategies. -
✔✔Inbound
Technique used to create valuable content like blog posts, photos, podcast, videos or social
media posts and share it with your customers across various traditional or social channels -
✔✔Content marketing
Campaigns are the automation that tell Marketo who the audience is, when to send them the
assets, and what other actions to do when the audience interacts with them. - ✔✔Smart
Campaigns
A variable that pulls in an actual data valu
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